DPD Tracking

DPD tracking via TrackingMore can help you stay updated on the whereabouts of your packages in real time.

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    DPD tracking via TrackingMore can help you stay updated on the whereabouts of your packages in real time.

    Contents

    • DPD Tracking
    • About DPD
    • DPD Tracking Service
    • How Can I Track My DPD Package?
    • DPD Tracking Number
    • DPD Tracking Status
    • DPD Tracking API
    • FAQs on DPD Tracking
    • How to Contact DPD Customer Support

    DPD Tracking

    Packages sent through DPD can be tracked comprehensively to know their whereabouts, the current stage in the delivery process, and the estimated delivery date. The company’s official website has a track and trace tool that facilitates DPD live tracking with just the tracking number (also called the reference number on DPD). The myDPD portal is another DPD tracking option provided by this renowned logistics service provider.

    Aside from the DPD native tracking solutions, you can track parcels sent through this courier more reliably through a third-party package tracking platform like TrackingMore. This alternative DPD international tracking method provides real-time status updates on the package, whether shipping within Germany or cross-border.

    About DPD

    Dynamic Parcel Distribution (DPD) is a German delivery and handling company founded in 1977. In 2001, DPD was acquired by GeoPost, a logistics and courier services subsidiary of the French national postal company La Poste, one of Europe’s premier postal services. This acquisition made DPD a part of the La Poste Group, helping to expand its logistical network across Europe and 220 countries globally.

    DPD is a trusted logistical partner for many e-commerce merchants in Germany and Europe. The main draw for these online sellers is the company’s vast catalog of delivery services and technologically advanced tracking capabilities that ensure customers have a comprehensive post-purchase experience. DPD’s services include next-day express delivery and local and international shipping at standard speeds.

    Packages sent via DPD can be tracked from its official website or TrackingMore which also supports tracking La Poste packages.

    DPD Tracking Service

    DPD has innovated its shipping and tracking services to cater to the specific needs of individuals and businesses that need to send and track shipments domestically and internationally. This section dives into the intricate details of these services.

    • DPD Express Tracking

    DPD Express services are designed for urgent items that need to reach their destination in the shortest time possible. DPD Express guarantees next-day delivery every Monday to Friday in Germany. The service also ships to 220 countries worldwide. DPD Express has a weight limit of 31.5 kg for all parcels, and the service features online proof of delivery and parcel insurance up to €520. DPD tracking when shipping with express service is available via SMS and email notifications.

    DPD Express

    Description

    Tracking

    DPD 08:30

    • Delivery by 08:30 AM
    • Covers entire Germany

    Trackable

    DPD 12:00

    • Delivery by 12:00 PM
    • Covers Germany, Switzerland, Belgium, Netherlands, and Luxembourg
    • Sender can request collection in some countries
    • ID check option available in some dispatch countries

    Trackable

    DPD Express

    • Delivery by 6:00 PM
    • Covers Germany, Switzerland, Liechtenstein, Netherlands, Luxembourg and Belgium
    • ID check available depending on dispatch country
    • Optional collection request depending on dispatch country

    Trackable

    DPD 12:00 Saturday

    • Saturday deliveries by 12:00 PM
    • Only available in Germany

    Trackable

    • DPD Tracking Germany

    Parcel shipping to local and international destinations is made possible with DPD’s parcel shipping service. Customers can expect their packages to ship at fast standard times with DPD Germany tracking enabled via the live track feature of the courier’s website. This secure parcel shipping option ensures parcels for up to €520 of their value and up to €265 for parcel shop deliveries and returns.

    Parcel Shipping Service

    Description

    Destinations Covered

    Tracking

    DPD Shop2Shop

    • Maximum package weight is 20 kg
    • Delivers in 1-2 working days

    -Germany

    Trackable

    DPD Classic

    • The package weight limit is 31.5 kg
    • Online proof of delivery
    • Collections available
    • Delivers in 1-4 working days

    -Germany

    -Europe

    Trackable

    DPD Guarantee

    • For packages up to 31.5 kg
    • Collections only
    • Online proof of delivery
    • Delivers in 2-6 working days

    -Austria

    -Slovakia

    -Finland

    -Czech Republic

    -Estonia

    -Denmark

    -Lithuania

    -Latvia

    -France

    -Poland

    -Monaco

    Not available

    International Express Shipping 

    • For business customers only
    • Packages up to 31.5 kg
    • Collections only
    • Proof of delivery available
    • Delivers in 2-5 working days

    -Worldwide

    Not available

    • DPD Tracking International

    DPD offers a vast and efficient logistics network enabling swift and eco-friendly shipping across Europe and beyond. With 800 depots across the continent and specialized DPD UK tracking for packages headed to the United Kingdom, the service ensures optimal transparency. Business customers benefit from digital proof of delivery, along with real-time online tracking for a full DPD international tracking experience. Standard insurance covers your parcels up to €520, with options to increase coverage for peace of mind during transit.

    DPD International Shipping Service

    Description

    Tracking

    Europe-wide Shipping with DPD Classic 

    • Delivers in 1-4 business days
    • Delivery notifications available for recipients in 21 countries
    • Shipped by road
    • Returns and collections available for select countries
    • Pick up from consignor option available

    Live tracking

    Europe-wide Shipping with DPD Express

    • Delivers in 1-3 business days
    • For business customers only
    • The recipient receives delivery notifications for time-specific deliveries
    • Shipped by road or air
    • Supports collection requests
    • Pickup from consignor available

    Online tracking

    Worldwide Shipping with Express International

    • Delivery in 2-5 business days
    • Available only for business customers
    • Shipped by air
    • Supports collection requests
    • Pickup from consignor available

    Online tracking

    Worldwide Shipping with Classic Worldwide

    • Delivery in 5-9 business days
    • Supports business customers only
    • Only available in select countries
    • The consignee receives delivery notifications
    • Shipped by air
    • Pickup from consignor option available

    Online tracking

    How Can I Track My DPD Package?

    Keeping tabs on your DPD package ensures that you can accurately anticipate when the parcel will be delivered so you can avail yourself of pickup. Here are two recommended ways to track your DPD package’s whereabouts.

    1. Via the DPD Website

    The DPD website is a hub of information on everything DPD, but most especially, the status of your shipment. To retrieve this information, follow these steps.

    • Visit the DPD homepage.
    • Locate the tracking field.
    • Enter your tracking number and click on the search icon.
    • After a few seconds, a new page will open up with information about the parcel you are tracking.

    You can also track your DPD parcels through the MyDPD app. Login via the DPD website or visit your preferred app store to download the iOS or Android app and track your parcels from your mobile device.

    2. Via TrackingMore

    TrackingMore’s powerful parcel tracking solution is the go-to third-party option for DPD local tracking, or you want to get insights on DPD international parcels you sent overseas.

    TrackingMore DPD tracking page

    Follow these steps to get up-to-date information on your packages.

    • Visit the TrackingMore homepage and click on Carriers from the top ribbon.
    • In the carrier list that opens up, search DPD and select the tracking option matching your region.
    • Key in your package tracking number in the tracking field and click on the Track button.
    • On the next page, your shipment statuses will show.

    Why Should I Choose to Track Using TrackingMore Over DPD?

    DPD package tracking through the logistics service provider website is the default method but can be severely limited whenever your parcels are shipping across the world. With DPD tracking, you are limited only to accessing information when DPD is the carrier handling the package from end to end. TrackingMore seamlessly integrates with 1218 global carriers, offering users an unparalleled tracking experience. Its robust tracking API continuously gathers data from partnered carriers, ensuring real-time shipment information is readily available whenever you need it.

    DPD Tracking Number

    The DPD tracking number is a unique identifier code consisting of several random digits of a certain character limit that helps track the whereabouts of your DPD parcels as they journey to the intended destination.

    DPD tracking number consisting of 14-numeral characters. DPD assigns each parcel sent through its various delivery services unique reference numbers that recipients can use to track the movement of their packages. An example of these tracking numbers is 13109304570561.

    FAQs on DPD Tracking Number

    • How can I find my DPD tracking number?

    Your DPD tracking number is issued through the shipment confirmation email or order confirmation email when shopping online.

    • If I do not have a tracking number, can I still track my shipment?

    A tracking number allows you to use DP Trace and Track or TrackingMore to easily track your shipment along its journey to the recipient’s destination. Without a tracking number as a reference number. Use this 14-digit code to track the status of your shipment.

    • Why is my DPD tracking number not recognized?

    This issue can arise because the DPD tracking number issued to you does not meet the 14-characters requirement. Alternatively, the DPD tracking number may have been copied wrongly, or it is a fake tracking number.

    DPD Tracking Status

    Knowing how to decode the meaning of your DPD tracking status allows you to track your shipment better and interpret each notification correctly. The following table breaks down some of the common DPD tracking statuses.

    Tracking Status

    Explanation

    Your parcel is waiting for you at home, (left in safe place)

    The DPD parcel was successfully delivered and hidden in a safe place for you to find it.

    Your parcel will be with you today

    The DPD package will be delivered today.

    Your parcel is at our depot

    The DPD package has been received at DPD’s depot and is ready for last-mile delivery.

    We have your parcel and it's on its way to our depot

    The DPD parcel is headed to the DPD depot for sorting.

    We've received your order details, but have not yet received your parcel

    DPD’s custom collections service has your order details and is awaiting the parcel from the merchant or seller.

    Your parcel is on a van and due for delivery

    The DPD parcel is being delivered today in a van.

    Delivered Consignee

    The Consignee has received the DPD package.

    DPD Tracking API

    DPD's API provides businesses and developers the ability to integrate their systems with DPD's tracking and shipping functionalities. Through this integration, users can automate the tracking process, get real-time updates, and even generate labels, streamlining their shipping operations.

    Why should I use the TrackingMore API instead?

    TrackingMore tracking API is a state-of-the-art tracking solution that ensures both e-commerce merchants and customers can quickly monitor the status of their shipments. With integration across 1218 global carriers and an unparalleled uptime of 99.9%, it stands out as a reliable choice, especially when compared to DPD's tracking page which may face downtimes during peak shopping seasons.

    The benefits of TrackingMore API extend beyond mere tracking. Merchants can personalize the customer experience by creating a branded tracking page. Additionally, the convenience of automated email and SMS notifications ensures customers stay informed about their package's journey, reinforcing brand trust and driving customer satisfaction.

    Making the post-purchase of your customers anxiety-free by partnering with TrackingMore. Book a demo today and see how well we fit in with your business.

    FAQs on DPD Tracking

    • Is DPD reliable?

    DPD is an established logistics service provider that has invested in expansive shipping networks and resources to help it deliver most parcels around Europe on the next day. Other expedited options are available to help you meet your customer needs and ensure a memory-worthy after-purchase experience.

    • Does the DPD package deliver on the weekends?

    Several DPD packages will be delivered to you or your customers on weekends, depending on the delivery service chosen. Weekend deliveries are available for Healthcare, Home, and Out-of-home delivery offering weekend delivery and pick-up options.

    • What time will the DPD package generally be delivered?

    DPD stands out from other logistics service providers in the UK and larger European markets by delivering the next day, barring any delays for most of its delivery services.

    How to Contact DPD Customer Support

    If you are experiencing any issues with your DPD package, you can contact customer support through the following options every Monday to Friday from 08:30 a.m. to 07:30 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.

    Country Contact Method Operation Hour
    Germany Phone: 0121 275 9222 Not Available
    Contact form (Germany)
    the UK

    Phone: 0121 275 0500

    / 0121 275 9222

    Mon-Fri: 8:00 am-6:30 pm, Sat: 8:00 am-4:00 pm,
    Sun: 9:00 am-3:00 pm
    *Excluding bank holidays
    Austria Contact form (Austria) Not Available
    Netherlands Phone: 085-0022222  Mon-Fri: 8:00 am-5:30 pm, Sat: 9:00 am-5:00 pm
    Poland

    Phone: 801 400 373

    Fax: 22 577-55-55

    Mon-Fri: 9:00 am-6:00 pm, Sat: 8:00 am-2:00 pm
    Portugal

    Phone: 21 854 6001

    Email: Emailsuporte.cliente@dpd.

    Mon-Fri: 8:30 am-7:30 pm, Sat: 9:00 am-1:00 pm

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