TrackingMoreVS
Ship24
Which shipment tracking software is the best for you? Discover the differences between TrackingMore and Ship24 in detail, right here.
What is TrackingMore?
Established in 2014, TrackingMore is a specialized platform aiming to help businesses enhance operations with advanced tracking features. With TrackingMore, you can instantly access tracking updates across 1,715 carriers and 116 airlines.
TrackingMore has been improving tracking solutions to solve real-world problems, especially for the eCommerce and logistics industries, earning the trust of over 10K enterprises, including big names such as Shein, DJI, AliExpress, YunExpress, DP World, and Printify.
What is Ship24?
Ship24 offers shipment tracking, shipping, and European customs clearance services. It caters to both businesses and individuals with 3 different plan types, including an innovative per-call plan. Starting in 2018, Ship24 quickly increased visibility through SEO and helped track a total of 1 billion shipments.
Headquartered in France, Ship24 also has a global presence. It partners with ZTO Express to arrange pickups within China and help deliver parcels to over 40 countries. What's more, its Lithuanian office takes care of ISSO registration and EU VAT declaration.
Discover how TrackingMore compares to Ship24
See why TrackingMore is the best alternative & competitor to Ship24.
Leading shipment tracking services
TrackingMore is dedicated to shipment tracking API services. Our tracking API solution is highly recognized by industry leaders, including Shein, DJI, Kaufland, AliExpress, DP World, etc. We have also built a popular Shopify app and other eCommerce integrations to simplify order tracking for online retailers.
TrackingMore is more suitable for large enterprises, as up to 10 sub-accounts can be added, along with strict access control to ensure collaboration and data security. Moreover, TrackingMore is responsive to custom needs, whether you ask for custom API rate limits, carrier integrations, or new features.
Compared with Ship24, TrackingMore offers a 14-day free trial and a more generous free plan that includes 50 tracking quotas. Moreover, a variety of features are available, including a shipment dashboard, shipping notifications, and data analytics. Therefore, TrackingMore is also top-of-mind for SMBs looking to streamline package and air cargo tracking.
Advanced shipment tracking API & Webhook
Both TrackingMore and Ship24 strive to maintain an excellent SLA of 99.9% API uptime and support testing API functionality via the online API documentation and Postman. TrackingMore goes the extra mile by providing SDKs in 7 popular programming languages to facilitate development.
With TrackingMore, developers can create up to 4 API keys and 4 Webhook URLs for testing/production environments. Meanwhile, they can also monitor API calls and access Webhook history to ensure seamless integration.
It's worth noting that TrackingMore and Ship24 categorize shipment statuses differently – while TrackingMore standardizes tracking information into 8 statuses and 32 sub-statuses, Ship24 broadly categorizes this using status codes, categories, and milestones. More specifically, upon closer inspection, you'll find TrackingMore a better choice if you'd like more specific data to inform decision-making.
Enhanced auto carrier detection & correction
TrackingMore has been studying tracking number formats for over a decade while keeping robust AI algorithms up-to-date to ensure high accuracy. You can count on the "best match" suggestions by using our tracking API. To further enhance the accuracy, TrackingMore allows you to add carrier partners and as many special rules as you need.
In contrast, Ship24's auto carrier detection feature is somewhat limited. It detects carriers at the time of tracker creation without providing any suggestions. It's also worth noticing that you can't indicate your logistics partners in the settings of your Ship24 account.
Unmatched customer service
TrackingMore has a professional international customer support team to ensure ultimate responsiveness and offer assistance 24/7. Our specialized project teams, composed of account managers, customer success managers, and IT experts, are well-equipped to satisfy more special needs.
In comparison, Ship24 only has a Chinese team that offers 6 x 12 customer support. It’s more likely that you won’t be able to get in touch with customer service representatives when necessary.
You can expect a seamless transition if you switch from a tracking service like Ship24 to TrackingMore. Our dedicated technical team is always available to offer integration support.
TrackingMore vs Ship24: API features compared
|  | |
|---|---|---|
| Overview | ||
| Founded year | 2014 | 2018 |
| Primary service | Shipment tracking | Tracking & Shipping |
| Carrier integration (Tracking) | 0 carriers and 0 airlines worldwide | 1,500+ carriers |
| Custom integrations | Supported | Supported |
| Total shipments tracked | Over 3 billion | Over 1 billion |
| Customer Service | ||
| Customer support | 24/7 | |
| Dedicated support |  | Only for Custom plans |
| Dedicated account manager | | |
| Data Security | ||
| ISO 27001 | | |
| Analytics | ||
| Statistics | | |
| Reports | • Shipments Report (More data points)• Quota Consumption Report• Tracking Page Report• API Uptime Report• Webhook History | (You need to export data to create reports by yourself) |
| Notifications | ||
| Notification statuses | 5 | |
| Notification type | Email, SMS | |
| Email editor | | |
| Merchant notifications | | |
| Merchant notification type | Email, SMS | |
| Supported third-party app | Klaviyo | |
| Tracking statuses | ||
| Main statuses | 8 | 8 |
| Sub-statuses | 32 | 6 status categories and 15 status codes |
| Package Tracking API | ||
| Latest API version | V4 | V1 |
| Request URL | https://api.trackingmore.com/v4 or custom | https://api.ship24.com/public/v1/ |
| SLA | 99.9% | 99.9% |
| SDK | SDKs in 7 popular programming languages | |
| API endpoints |
|
|
| API performance (Create) | Create up to 1,440,000 tracking numbers per hour | Create up to 36,000 tracking numbers per hour |
| Response time | Within 10 seconds | |
| Rate limiting | 10 requests per second or custom (up to 100 requests per second for big customers) | 10 requests per second or custom |
| Data retention time | Up to 180 days | No time limit |
| Webhook | ||
| Number of attempts | 14 | 21 |
| Number of Webhook endpoints | Up to 4 URLs per account | Only 1 URL |
| Webhook history | | |
Worldwide industry leaders trust TrackingMore
Solutions for the online retail industry
Simplify retail operations and improve the post-purchase experience with a fully branded journey powered by TrackingMore.
Solutions for the online retail industry
Simplify retail operations and improve the post-purchase experience with a fully branded journey powered by TrackingMore.
Frequently asked questions
Compared to competitors, TrackingMore stands out in the market with its powerful tracking API, exceptional cost-effectiveness, professional customer support, and enterprise-level security. Our advanced multi-carrier tracking API integrates with 1,715 carriers, and we are constantly expanding our global reach.
Perfect for enterprises aiming to transform their operations, TrackingMore offers precise, reliable, and secure shipment tracking services at an affordable price, paired with exceptional 24/7 customer support. This has earned us the trust of renowned companies, including Shein, DJI, Kaufland, and more.
Start to transform your business with TrackingMore
Seamlessly integrate TrackingMore to track all your shipments and improve operational efficiency.