DHL Freight Tracking

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    Contents

    • DHL Freight Tracking
    • What is DHL Freight?
    • DHL Freight Shipping Service
    • How to Track DHL Freight’s Package
    • DHL Freight Tracking Number
    • DHL Freight Tracking Status
    • DHL Freight Tracking API
    • FAQs on DHL Freight Tracking
    • How to Contact DHL Freight Customer Service

    DHL Freight Tracking

    DHL Freight Tracking, also known as DHL Active Tracking, provides customers with a reliable service to obtain comprehensive shipping information for their DHL freight shipments from pickup to delivery. DHL records all transportation details, including scanning history, locations, and dates, presenting customers with a clear and holistic tracking view of their consignments. Customers can easily track their freight shipments using reference numbers, DHL order codes, or DHL Package IDs through the DHL Active Tracking system.

    What is DHL Freight?

    DHL Freight is a division of the world’s leading global logistics service provider – DHL. With the well-established transportation network built by DHL, DHL Freight offers a wide range of road and rail freight shipping services to cater to businesses of all sizes. What’s more, DHL Freight serves a wide variety of industries, including Chemical, Energy, Life Sciences & Healthcare, etc. With a special focus on sustainability, DHL Freight also takes social responsibility by offering eco-friendly logistics solutions to reduce carbon footprints.

    DHL Freight Shipping Service

    DHL Freight service focuses on the transportation of heavy and large cargo domestically and internationally. The extensive coverage of DHL Freight, which is built on DHL’s global presence, delivers distinct advantages when it comes to flexible options, worldwide reach and shipping reliability. This section presents detailed information about DHL Freight options.

    DHL Road Freight

    DHL Freight offers a range of road logistics solutions, from standard road shipments to more specialized needs, such as temperature-controlled and highly-secured deliveries. Below is an overview of DHL Domestic and European Road Freight Products.

    • DHL Domestic Road Freight Products

    DHL Domestic Road Freight Products mainly deals with freight shipments within Germany. The core product is EuroConnect Domestic. Here is a short introduction to this service.

    Coverage: Germany

    Transit Time:

    • Next Day Options: Between 08:00 – 17:00, Pre 10:00 am, Pre 12:00 pm
    • Fix Day Options (choose day between 2 and 5 days after pickup): Between 08:00 – 17:00, Pre 10:00 am, Pre 12:00 pm

    Weight and Size Limits: 

    • Maximum Weight: 25,000 kg
    • Maximum Weight/Item: 1,500 kg
    • Maximum Length x Width x Height/Item: 240 cm x 120 cm x 220 cm

    Tracking Service: EuroConnect Domestic enjoys online tracking services.

    Service and Options:

    • Pickup and drop-off provided with vehicles
    • Simple booking with e-booking tools
    • Dangerous goods handling
    • DHL European Road Freight Products

    DHL Freight offers a wide range of road logistics services in Europe, including options for less-than-truckload and full-truckload. Different products with different features ensure a more targeted shipping experience. Below is an in-depth look at the four major products of DHL European Road Freight.

    Coverage: across Europe

    Transit Time:

    DHL European Road Freight services provide both standard and expedited shipping options to cater to different shipping needs.

    Services

    Transit Time

    DHL Freight Eurapid

    Day-definite expedited services. 

    DHL Freight EuroConnect

    Standard transit with time determined by the origins and destinations. 

    DHL Freight EuroLine and EuroLine Domestic

    Expedited services with lead times determined by customer requirements.

    DHL Freight Euronet

    Standard transit.

    Features:

    To better understand which service is appropriate for your scenario, you can glimpse the features of DHL European Road Freight options in the following table. 

    Services

    Features

    DHL Freight Eurapid

    • Daily collection and first-tier handling
    • Same day collection with Information of Delivery (IOD) (Available for specific areas)
    • Electronic Proof of Delivery (ePOD) within 24 hours
    • Dangerous goods handling
    • Environment-friendly transportation

    DHL Freight EuroConnect

    • Pickup and drop-off provided with vehicles
    • Simple booking with e-booking tools
    • Dangerous goods handling

    DHL Freight EuroLine and EuroLine Domestic

    • Technology-driven tools for order management
    • IOD & shipment updates available
    • Dangerous goods handling
    • Environment-friendly transportation
    • Exclusive vehicle from pick-up to delivery
    • Dedicated transportation fleet from DHL Freight

    DHL Freight Euronet

    • Daily collection and first-tier handling
    • Same day collection with Information on Delivery (IOD) (Available for specific areas)
    • ePOD within 24 hours
    • Dangerous goods handling
    • Environment-friendly transportation
    • On-site staff available
    • Billing via external parties
    • Option for extra insurance

    Size and Weight Limits:

    DHL European Freight options have varying limits on weight and dimensions. The following table outlines specific specifications.

    Services

    Maximum Weight

    Maximum Weight per Item

    Maximum Dimensions per Item

    DHL Freight Eurapid

    2,500 kg

    1,000 kg

    Length: 240 cm

    Width: 120 cm

    Height: 220 cm

    DHL Freight EuroConnect

    2,500 kg

    1,000 kg

    Length: 240 cm

    Width: 220 cm

    Height: 220 cm

    DHL Freight EuroLine and EuroLine Domestic

    Vary with the terms of different countries. 

    → Review the regulations by country

    DHL Freight Euronet

    N/A

    Tracking Service: All DHL Domestic and European Road Freight products enjoy online tracking services. 

    Quote: → Request a European Road Freight Quote

    • DHL European Road Freight Specialties

    DHL European Road Freight Specialties offer custom solutions such as temperature and security control, enhancing standard road freight services for added business value. Here's an overview.

    • DHL Freight Coldchain: 

    Temperature-controlled logistics solutions specifically for the Pharmaceutical, Life Sciences, and Healthcare industries.

    • Weight and Size Limits: 
      • Maximum Weight: 22,500 kg
      • Maximum Weight per Item: 1,500 kg
      • Maximum Length x Width x Height per Item: 240 cm x 220 cm x 220 cm
    • Coverage: over 30 European countries
    • Features:
      • Temperature-controlled options: cooled (+2°C - +8°C) and ambient (+15°C - +25°C)
      • Compliance with Good Distribution Practice (GDP) standards
      • Specialized cross dock hubs for comprehensive handling
      • Real-time GPS-monitored temperature surveillance with secure monitoring
    • Services and options: 
      • Quality assurance via detailed temperature records
      • Seamless operations with centralized booking and customer service
      • Flexible temporary storage supporting cooled and ambient conditions
      • Dangerous goods handling
    • Tracking: N/A
    • DHL Freight High Value: 

    Reliable, efficient and cost-effective shipping services with improved visibility and proactive features.

    • Weight and Size Limits: 
      • Maximum Weight: 24,000 kg
      • Maximum Weight/Item: 1,500 kg
      • Maximum Length x Width x Height per Item: 400 cm x 220 cm x 220 cm
    • Coverage: across Europe
    • Services and Options: 
      • Enhanced Security for Direct Truck Loads: Includes secured trailers, lock systems, constant driver communication, and trained personnel.
      • Advanced Terminal Security: Features include protected storage, restricted access, and comprehensive surveillance in the terminal network.
      • Swift Electronic Proof of Delivery (ePOD): Guaranteed by the next day.
      • Expert Handling of Hazardous Materials: Ensures safe and compliant transport of dangerous goods.
    • Tracking: Online tracking is available.

    DHL Rail Freight

    DHL Rail Freight offers dependable, safe, and eco-friendly rail shipments, supporting both LCL and FCL services. The following table clearly presents the products of DHL Rail Freight.

    Services

    DHL RailLine

    Full-Container-Load (FCL)

    DHL RailConnect Less-than-Container-Load (LCL)

    Coverage

    From/To Asia (China, Taiwan China, Japan, Korea, and Vietnam) to/from Europe

    From/To Asia (China) to/from Europe

    Standard Loading Unit

    • Containers
    • Trailers
    • Wagon groups
    • Block trains
    • Pallets
    • Cartons
    • Boxes

    Maximun Dimensions per Item

    N/A

    L x W x H: 240 cm x 220 cm x 220 cm

    Additional Services

    • Cargo Insurance
    • Temperature Control
    • Customs Clearance
    • C02 Measurement and Offsetting

    Common Features

    • Leading-edge Track and Trace system
    • Reliable door-to-door delivery time
    • Regular shuttles between key business hubs
    • Supervised loading and distribution procedures
    • Streamlined customs clearance
    • Specialized railway hubs in China and Europe
    • Dangerous goods excluded

     

    How to Track DHL Freight’s Package

    Here's a detailed step-by-step guide to each tracking channel, designed to help you access your DHL shipment tracking information.

    • Via the Official Website

    DHL Freight tracking page

    To track your DHL Freight packages with the official website, please:

    1. Go to the DHL Freight tracking page.
    2. Enter your DHL Freight tracking number.
    3. Click on “Track” to get the tracking information.

    DHL Freight tracking status

    • Via DHL Active Tracing

    DHL Active Tracing

    To track your DHL Freight packages with DHL Active Tracing, please:

    1. Go to the DHL Active Tracing page.
    2. Choose one to enter from your reference number, DHL order code or DHL package ID.
    3. Click on “Track” beside the field you enter to get the tracking information.
    • Via TrackingMore

    TrackingMore DHL Freight tracking page

    To track your DHL Freight packages with TrackingMore, please:

    1. Enter your DHL Freight tracking number in the search box above.
    2. Click on “track” to get the tracking information.

    TrackingMore DHL Freight tracking status

    For tracking other DHL shipments:

    1. Go to the TrackingMore homepage.
    2. Click on “Carriers” on the top menu.
    3. Search or choose DHL from the carrier list.
    4. Enter your DHL tracking number.
    5. Click on “Track” to get the tracking information.

    TrackingMore is a comprehensive tracking platform that supports shipment tracking across a wide array of 1226 carriers globally, offering real-time updates and information on shipments.

    DHL Freight Tracking Number

    Each DHL Freight package is assigned a unique package ID, which serves as the only identifier for the package. The package ID will be scanned and recorded at each shipping stage and the transit status will be updated accordingly. Apart from package IDs, DHL Freight tracking also supports tracking by reference or order code.

    • DHL Freight Tracking Number Format and Examples

    Below are the typical formats of DHL Freight tracking numbers with corresponding examples.

    Order Codes: 

    • 2-3 letters + hyphen (-) + 2-3 letters + hyphen (-) + 7 numbers

    Example: ABC-EC-8302840

    • 4 numbers + hyphen (-) + 5 numbers

    Example: 5432-12345

    • 9 or 10 or 14 numbers

    Example: 987654321

    DHL Freight Tracking Status

    Before tracking DHL Freight shipments, it is important to know the DHL Freight tracking statuses for a better understanding. The following table explains the meaning of each status.

    Tracking Status

    Meaning

    Consignment Created

    The shipment order has been created and is ready for further processing.

    Collected

    The package has been collected and is ready for transport.

    Received at terminal

    The package has arrived at a terminal or a distribution center and is ready for the next destination.

    Shipped from terminal

    The package has been dispatched from the terminal or the distribution center towards the next destination.

    Out for delivery

    The package has been sent to its final destination.

    Delivered

    The package has been successfully delivered.

     

    DHL Freight Tracking API

    DHL provides a unified shipment tracking API for all types of Deutsche Post DHL shipments, including DHL Freight, DHL eCommerce, DHL Parcel, etc. With this API, businesses can easily access real-time shipment updates anytime and anywhere.

    Why Should I Use TrackingMore API Instead?

    DHL Unified API is powerful but has an unavoidable deficiency. For example, businesses may waste time and effort in switching from different tracking platforms if they cooperate with multiple couriers besides DHL Freight. However, TrackingMore, a robust tracking platform, offers the best alternative. 

    TrackingMore’s multi-carrier shipment tracking API has the following advantages.

    • Multi-Carrier Tracking: TrackingMore integrates 1226 logistics service providers into a single platform.
    • Exceptional Reliability: 99.9% API uptime and military-grade data security.
    • Global Technical Support: 24/7 assistance anytime to address any technical issue.
    • Great Capability: TrackingMore supports various programming languages for seamless integration across different systems.

    Click here to learn more about the difference between the DHL API and the TrackingMore API. 

    FAQs on DHL Freight Tracking

    • How can I know DHL Freight locations?

    DHL Freight has set up many terminals and local offices in 28 countries across Europe. You can visit DHL Freight Locations and select the country to get relevant information about the local offices, including addresses, contact details, opening hours, etc., in the chosen country.

    • How can I get a DHL Freight quote? 

    Getting a DHL Freight quote offers cost transparency and allows informed decisions by comparing different logistics options. The DHL Freight rates vary with origins and destinations, cargo types, weights and dimensions of packages. If you select DHL European Road Freight services, you can visit Request a European Road Freight Quote by typing the information of your shipments and the DHL Freight calculator will automatically provide the estimated quote. If you select the other services, please visit Get a Quote where you should answer a few short questions about your cargo.

    How to Contact DHL Freight Customer Service

    If you have any questions, please submit an inquiry to get help from DHL Freight Customer Service. Additionally, for any shipment tracking solutions, you can also seek assistance at TrackingMore, where comprehensive support for tracking needs is readily available.

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