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DHL eCommerce

DHL eCommerce Tracking API and integration

Improve tracking accuracy and shipment visibility with TrackingMore's DHL eCommerce Tracking API.

The leading DHL eCommerce tracking solution for eCommerce & Logistics

Track your DHL eCommerce packages across global carriers

Track and monitor every shipment from origin to destination on one unified platform

Get real-time notifications for every status update

Get instant updates and automate shipment monitoring with TrackingMore’s tracking API and webhook

How does TrackingMore API and webhook works?

Track your DHL eCommerce packages in one unified platform

Six flexible tracking modes to fit every operational model

Real-time tracking

Get instant tracking results and status updates for any shipment with a single API call

  • E-commerce order tracking pages
  • Reduced WISMO inquiries
  • Automated delivery status notifications
Try Real-time API </>
Real-time tracking
Batch tracking

Batch tracking

Reduce API calls and improve tracking efficiency by retrieving delivery statuses for multiple shipments in a single request

  • Processing bulk shipments
  • Daily reporting and reconciliation
  • Order management system integration
Try Batch API </>
Tracking webhook

Webhook notifications

Receive automated tracking updates delivered to your webhook endpoint whenever your DHL eCommerce shipment status changes

  • Live customer order updates
  • Managing delivery exceptions
  • Automatic shipment notifications
View webhook docs
Scheduled tracking

Scheduled tracking

Set tracking schedules, and our system will automatically check shipment status at set intervals (e.g., every 6 hours or daily) until delivery is complete

  • Regular status reports
  • Cross-border tracking
  • Automated tracking schedules
Get started free
Cloud data management

Cloud data management

Centralize your logistics data on TrackingMore’s secure, cloud-based platform, complete with built-in analytics and 180-day data retention

  • Unified data storage
  • Analytics and reporting
  • Data backup and security
Get started free

Worldwide industry leaders trust TrackingMore

Solutions for the online retail industry

Simplify retail operations and improve the post-purchase experience with a fully branded journey powered by TrackingMore.

Reduce WISMO calls by up to 60%
Boost customer loyalty with branded experiences
Reduce operational costs by up to 30%
success-story_shein-logo

"TrackingMore's tracking API has everything we need to reduce the pressure on our customer service team caused by endless WISMO requests. All while providing greater shipment visibility to our customers." - Min Chen, Senior Supply Chain Analyst, SHEIN

5xEfficiency boost
60%Reduction in WISMO calls
Read SHEIN's story
success-story_shein-logo

"TrackingMore's tracking API has everything we need to reduce the pressure on our customer service team caused by endless WISMO requests. All while providing greater shipment visibility to our customers." - Min Chen, Senior Supply Chain Analyst, SHEIN

5xEfficiency boost
60%Reduction in WISMO calls
Read SHEIN's story

Solutions for the online retail industry

Simplify retail operations and improve the post-purchase experience with a fully branded journey powered by TrackingMore.

Reduce WISMO calls by up to 60%
Boost customer loyalty with branded experiences
Reduce operational costs by up to 30%
success-story_shein-logo

"TrackingMore's tracking API has everything we need to reduce the pressure on our customer service team caused by endless WISMO requests. All while providing greater shipment visibility to our customers." - Min Chen, Senior Supply Chain Analyst, SHEIN

5xEfficiency boost
60%Reduction in WISMO calls
Read SHEIN's story
success-story_shein-logo

"TrackingMore's tracking API has everything we need to reduce the pressure on our customer service team caused by endless WISMO requests. All while providing greater shipment visibility to our customers." - Min Chen, Senior Supply Chain Analyst, SHEIN

5xEfficiency boost
60%Reduction in WISMO calls
Read SHEIN's story

Developer resources

API document

API docs

Detailed API reference and examples

GitHub

GitHub

Explore open-source SDKs and code samples

Postman

Postman

Test and debug your APIs easily

Frequently asked questions

The DHL eCommerce tracking API operates in the following steps.

Step 1: First, integrate the DHL eCommerce tracking API with a business’s platform (website, application, etc.)

Step 2: Enter tracking numbers in the designated field within the website or application. Then the API endpoint will receive requests containing the tracking numbers to access the tracking data for them. 

Step 3: Finally, the API sends the gathered latest tracking information to the user’s interface.

Step 4: To make package monitoring efficient without manual checking, use Webhook which is an automated data push mechanism that informs the system when a tracking status gets updated and ensures continuous monitoring.