Trackingmore helps to track shipments and doesn't handle the physical delivery of shipments in any way. #### Reasons why a package may be stuck in transit Service type: Delivery time varies a lot, depending on which service type your courier has selected. Some services may take as long as 3 months to ship a package Custom checks: Custom declarations need to be provided when shipping internationally. The documentation may sometimes cause unforeseen delays International shipping: If a package is coming from overseas (other countries), it is safe to assume that delivery may take longer than usual #### Reasons for not getting updates on packages Delivery time varies a lot, depending on the service type the courier has chosen Depending on the destination, the delivery may sometimes get delayed. For packages coming from overseas (other countries), it is safe to assume that delivery may take longer than usual. Delivery may get held up due to a delay in completing customs declarations. #### What to do if there is no update on your package for long? Request your courier or shipping company to check the status of your package. Ask your shipper or seller about the used service type and estimated delivery date You can easily get courier contact information from Trackingmore’s website. In case you don’t have the tracking number or are not sure about which courier or shipping company is handling your package, please reach out to your seller or shipper to obtain the required information.