Pitney Bowes Tracking

About Pitney Bowes

Founded in 1920 by Arthur Pitney and Walter Bowes as the Pitney Bowes Postage Meter Company, Pitney Bowes Inc. is a reputable mailing and shipping, financial, software, and hardware company headquartered in Stamford, Connecticut, USA.

Co-founder Arthur Pitney is credited with inventing the first commercial postage meter, which was the foundation upon which the company was built. Today, Pitney Bowes is a multi-billion dollar company serving more than 600,000 customers in the US and over 220 countries worldwide.

Aside from its postage meters, Pitney Bowes is also renowned for its cross-border e-commerce delivery services that also include returns management. The company is also part of the eBay Global Shipping Program, ensuring stellar fulfillment performance for all merchants.

Pitney Bowes Tracking Service

Having been in the mailing and shipping industry for more than a decade, Pitney Bowes leads the way when it comes to tracking technology and efficiency. The company offers a reliable tracking function for its shipping and delivery services, as discussed below.

• Shipment Software

PitneyShip® is Pitney Bowes’s dedicated shipment software that allows shippers to easily weigh their packages, compare shipping rates from major carriers, print shipping labels fast, and track the shipments.

PitneyShip® supports major carrier tracking services, including PitneyShip® USPS tracking, as well as UPS and FedEx. PitneyShip® offers both basic and pro plans, with the latter providing advanced data reporting, Pitney Bowes DHL tracking, and other tools to automate mail creation.

• Order Fulfillment

Pitney Bowes, as mentioned, serves the e-commerce industry as well with dedicated fulfillment services that ensure their online stores run on auto-pilot and can meet customer expectations.

Online retailers signed up for this service can expect reliable order fulfillment with high accuracy and expert inventory management practices that ensure orders can be fulfilled on time. Later order cutoffs ensure that customers can receive their packages in the shortest time possible, while custom product packaging, gift wrapping, and personalized notes help your brand connect with the customer better.

The icing on the cake when it comes to Pitney Bowes’s order fulfillment services is the robust warehouse management software. This software allows online retailers to observe and respond appropriately to any trends or opportunities that arise during the delivery cycle.

• Delivery Services

Pitney Bowes offers the following specific delivery services as part of its e-commerce logistics.

E-commerce Delivery Service	Description	Tracking	Estimated Delivery
National Delivery	e-commerce delivery service configured by zip code Provides fast and reliable deliveries nationwide	Branded tracking through Consumer Connect	2-7 days
Regional Delivery	Delivers to customers in North America Customers get expert insights from Pitney Bowes’ consultation team.	Standard branded tracking	1-3 business days
International Delivery/ Cross-border E-commerce	E-commerce delivery service serving 200+ global destinations. Includes a cross-border quoting tool for smoother customs clearance.	Standard branded tracking	Varies
Global Inbound	UK to US shipping service Supports direct shipping from China Targeted at e-commerce merchants looking to exploit the US marketplace.	Standard branded tracking	Varies

• Returns

According to the IMRG Report, 18.1% of online shoppers, on average, return what they bought. With such a staggering number, it means having a reliable returns process is necessary for the success of an e-commerce business. Pitney Bowes’ designed returns process allows customers to use printer-less QR codes or printed labels to process their returns.

Choose from different transportation and visibility options to ensure returns are handled fast and efficiently. Pitney Bowes also allows online retailers to route returns to their location or give the company jurisdiction to dispose of the returned items. Manage all these with free home pick-up or drop-off at location options. Tracking returns is optional via Consumer Connect.

How To Track Pitney Bowes Package

Tracking Pitney Bowes packages is possible through the officially provided method via the company website or tracking page. You can also use TrackingMore to get reliable information on a Pitney Bowes package. Below is a step-by-step breakdown of each tracking method.

• Via the Official Website

Pitney Bowes’s official website provides a convenient way of tracking a package with just your tracking number using the following procedure.

1. Open the Pitney Bowes official website.
2. Click on “Track Your Package” from the top right corner.
3. Enter your Pitney Bowes tracking number, click “Track” and wait for tracking information to show.

• Via the Official Tracking Page

The Pitney Bowes official tracking page is another reliable place to conveniently track your package's status. Follow these steps to complete the process.

1. Click open the official Pitney Bowes tracking page.
2. Enter up to 50 tracking numbers in the search bar.
3. Click on the search button and wait for tracking statuses to show.

• Via TrackingMore

TrackingMore is a dependable third-party tracking platform that helps you track Pitney Bowes packages in real-time. It’s important to note that Pitney Bowes Tracking is a specialized service accessible only to registered users. To gain access to this powerful tracking tool and enjoy its benefits, we invite you to sign up for a complimentary trial. With your free trial registration, you'll unlock the full suite of tracking features offered by Pitney Bowes, providing you with real-time updates and comprehensive insights into the status and whereabouts of your shipments. Don't miss out on this opportunity to streamline your tracking process and enhance your shipping experience. Sign up now to start Pitney Bowes tracking with TrackingMore!

Why Should I Choose To Track Using TrackingMore Over Pitney Bowes?

TrackingMore’s shipment tracking solution is designed to support 1536 carriers worldwide, compared to Pitney Bowes, which only supports Pitney Bowes, USPS, UPS, FedEx, and DHL parcels. With TrackingMore, you can rest assured that even with a change in carriers, you can still track your package and maintain high shipment visibility.

Once you key in a tracking code, TrackingMore’s auto-detect feature will immediately detect which carrier is handling your package. This feature is useful when the carrier is exchanged, but the name has not been updated yet, or the Pitney Bowes logistics partner is not renowned.

Holiday seasons are synonymous with frantic online shopping. With Pitney Bowes fulfilling a large number of orders at this time and most recipients tracking them, the tracking function can be slow and unreliable. TrackingMore is the ideal alternative. TrackingMore has less traffic with reliable servers that ensure no downtimes during the peak holiday season.

Pitney Bowes Tracking Number

Pitney Bowes provides one of the most reliable package tracking solutions among logistics service providers globally. The Pitney Bowes tracking number is central to tracking a package correctly and knowing where it is at any given moment.

Your Pitney Bowes package tracking number will be sent in the order confirmation email once you complete an online purchase. The shipper may also send it to you directly.

Pitney Bowes Tracking Number Format and Examples

Like most package tracking numbers, Pitney Bowes’s are also randomly generated and will uniquely identify a package from others. Pitney Bowes tracking IDs will vary depending on the destination of the package and the carrier partner used.

Pitney Bowes tracking numbers have 13-34 characters depending on where the parcel is heading to. Most package tracking numbers will start with “PBX” if originating from a Pitney Bowes facility. The “UPAA” prefix indicates a package is part of the eBay Global Shipping Program. Another tracking number format is purely numerals. Below are some Pitney Bowes tracking number examples for further illustration.

• UPAAF000000053149976
• PBXGA140E6DBA9C25F80
• 4201533692612927005299140213538875

What Does My Pitney Bowes Tracking Status Mean?

Whether it is your 1st or 1000th time tracking a package, knowing what each tracking status means helps you understand where exactly in the delivery process the parcel is and what needs to happen next for it to get to your delivery location. The table below highlights some popular Pitney Bowes tracking statuses and explains their meanings.

Tracking Status	Meaning
Tracking details uploaded	Your order’s tracking details have been uploaded to Pitney Bowes database.
Arrived at facility	Your Pitney Bowes package has been received at a presort facility.
Processing at shipping center	The package is being processed at a shipping center before being forwarded to an international carrier.
Left facility	The package just left a Pitney Bowes presort facility.
Pre-shipment info sent to USPS, USPS awaiting item	Pitney Bowes just shared package details with USPS for expedited shipping. USPS is awaiting the package to be handed over to their personnel for last-mile delivery.
Arrived at USPS facility	The Pitney Bowes package has been handed over to USPS for processing.
International carrier	The package has been handed over to the international carrier for shipping to the destination country.
Departed USPS facility	Your package just left the USPS facility and is headed to your delivery location.
In transit	The package is on the way via road or air.
Customs documentation and labeling	The customs officials are cross-checking the package’s documentation to ensure everything is clear and well-labeled.
Shipped from shipping center to international destination	The package has left the shipping center and is heading to its international destination.
Cleared customs	Your Pitney Bowes package has successfully cleared customs.
Delay at the global shipping center	The global shipping center is experiencing delays that have slowed the package’s journey.
Cleared at import gateway	The Pitney Bowes package has been allowed entry into the destination country.
Acceptance at destination	The partner facility in the destination country has received and scanned the Pitney Bowes package.
Arrived at post office	The Pitney Bowes package has been received at the local post office for sorting before last-mile delivery.
Departed post office	The package has left the local post office for final delivery.
Out for delivery	The package is out with a driver heading to the delivery location.
Delivered to collection point	Your package is available for collection at your local collection point.
Available for pickup	The package has been dropped at a common collection point and is ready for pickup.
Delivered	Your package was successfully delivered.

Pitney Bowes Tracking API

Pitney Bowes has a tracking API solution available to integrate on partner websites. The company provides complete documentation, ensuring the API can be deployed quickly to help customers track their Pitney Bowes orders.

Although this API is ideal for basic milestone tracking, for advanced tracking, it is best to use a third-party solution like TrackingMore that supports multi-carrier tracking.

Why Should I Use TrackingMore API Instead?

TrackingMore API supports 1536 global carriers, ensuring package tracking from A to Z is possible even with a change in the carrier company handling it. The Pitney Bowes tracking API only supports five carriers, which increases blurriness in the shipping process.

This API also features a multi-tiered pricing plan that charges bulk orders rather than per order. This feature ensures that as an online retailer grows their business, they can easily upgrade their plan and scale the API solution to track more orders cost-effectively.

TrackingMore’s API is continually tested to ensure that all its features work excellently and there are no downtimes. The solution records an average uptime of 99.9% on numerous tests.

Implement TrackingMore for your business with a free trial today and enhance the post-purchase customer experience.

Pitney Bowes Delivery and Tracking FAQs

• Is Pitney Bowes delivered by USPS?

USPS is one of the carrier partners that Pitney Bowes works with seamlessly to provide expedited mail services to US customers.

• Does Pitney Bowes track mail?

Pitney Bowes’ TrackMyMail solution allows for high-visibility mail tracking.

• How to get a tracking number from Pitney Bowes?

Locating your Pitney Bowes package tracking number is simple with SendPro and PitneyShip® by simply checking your history.

• Why is Pitney Bowes tracking not updating?

Tracking information for your package may not update because of an error in the tracking number or a delay by the logistics provider in updating the tracking information.

How To Contact Pitney Bowes Customer Service

If you have an issue with your Pitney Bowes shipment, delivery, or tracking, the following are the contact methods available for contacting customer support.

Contact Method	Contact	Availability
Phone	844-256-6444	Mon-Fri: 8 am-8 pm ET
Create a case	https://www.pitneybowes.com/us/support/contact-us.html	24/7