All the basics for you to get started
What's in Free:
Parcel limit exceeded
Key features and services
$0.04 per extra parcel
All features in Free, plus:
Parcel limit exceeded
Advanced tools to do more
$0.04 per extra parcel
All features in Basic, plus:
Parcel limit exceeded
A custom plan built to scale
All features in Pro, plus:
Parcel limit exceeded
|
Free |
Basic Try for Free |
Pro Try for Free |
Enterprise Contact Sales |
|
|---|---|---|---|---|
| Shipment management | ||||
| Integration with 1,322 carriers | ✓ | ✓ | ✓ | ✓ |
| Shipment visibility dashboard | ✓ | ✓ | ✓ | ✓ |
| Standardized tracking statuses | ✓ | ✓ | ✓ | ✓ |
| Auto-detect carrier | ✓ | ✓ | ✓ | ✓ |
| Advanced search and filters | ✓ | ✓ | ✓ | ✓ |
| Bulk import shipment data | ✓ | ✓ | ✓ | ✓ |
| Custom labels | ✗ | ✓ | ✓ | ✓ |
| Bulk export shipment data | ✗ | ✓ | ✓ | ✓ |
| Carrier auto-correction | ✗ | ✗ | ✓ | ✓ |
| Tracking page | ||||
| Customizable tracking page | 1 | 4 | 10 | 20 |
| Drag-and-drop page editor | ✓ | ✓ | ✓ | ✓ |
| Order lookup widget | ✓ | ✓ | ✓ | ✓ |
| Tracking page EDD | ✓ | ✓ | ✓ | ✓ |
| Embedded tracking pages | ✗ | ✗ | ✓ | ✓ |
| Multilingual tracking pages | ✗ | ✓ | ✓ | ✓ |
| Multilingual checkpoint events | ✗ | ✗ | ✓ | ✓ |
| Customer feedback survey | ✗ | ✗ | ✓ | ✓ |
| Remove TrackingMore branding | ✗ | ✗ | ✓ | ✓ |
| Customer notification | ||||
| Email notifications | ✗ | ✓ | ✓ | ✓ |
| SMS notifications | ✗ | Additional charge | Additional charge | Additional charge |
| Drag-and-drop page editor | ✗ | ✓ | ✓ | ✓ |
| Notification report | ✗ | ✓ | ✓ | ✓ |
| Post-purchase estimated delivery dates (EDD) | ||||
| Carrier EDD integration | ✓ | ✓ | ✓ | ✓ |
| Custom EDD integration | ✓ | ✓ | ✓ | ✓ |
| Analytics | ||||
| Shipment performance report | ✗ | ✓ | ✓ | ✓ |
| Tracking pages engagement report | ✓ | ✓ | ✓ | ✓ |
| Integration | ||||
| Extensive eCommerce integrations | ✓ | ✓ | ✓ | ✓ |
| Klaviyo integration | ✗ | ✗ | ✓ | ✓ |
| Tracking API and webhook | ✗ | ✗ | ✓ | ✓ |
| API rate limit | ✗ | ✗ | 10 res/sec | Custom |
| Custom integrations | ✗ | ✗ | ✗ | ✓ |
| Custom carrier integration | ✗ | ✗ | ✗ | ✓ |
| General | ||||
| Self-service help center | ✓ | ✓ | ✓ | ✓ |
| 24/7 live chat support | ✓ | ✓ | ✓ | ✓ |
| 24/7 email support | ✓ | ✓ | ✓ | ✓ |
| Member account | ✗ | ✗ | ✓ | ✓ |
| Dedicated Account Manager | ✗ | ✗ | ✗ | ✓ |
Frequently asked questions
help centerWhat payment methods does TrackingMore support?
We accept all major credit and debit cards such as Visa, Mastercard, or American Express.
Can I upgrade or downgrade plan?
Yes, you can upgrade or downgrade the existing plan to meet your business requirements. It can be changed from the plan page. Note: Upgrade will take effect immediately, downgrade will effect in the new billing cycle.
When do you charge quota?
TrackingMore is only charge quota when you add shipment to our system or check remote area. One shipment equals to one quota, we do not charge for other service. If you use API service, you have free API service for all added shipment.
What if I over use my shipment quota?
For Basic and Pro plans, we charge $0.04/extra shipment. Enterprise users can discuss their extra shipment fee with our sales team.
Will I be charged when my trial expires?
No. When your trial ends you'll be prompted to choose a paid plan to continue using TrackingMore. If you don't choose a paid plan, we have forever Free plan available too.
Can I cancel anytime and get a refund?
You can cancel your TrackingMore account at any time, but we do not offer refunds on payments that have already been made toward your service.
Looking to automate shipment updates or improve your delivery efficiency? With TrackingMore's powerful API, you'll have all the tools at your fingertips to transform your customer's post-purchase journey.