• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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/ Livré(0) Expiré (0)/Non Livré(0)/Alerte (0)
Suivi Purolator，Trackingmore supporte suivre automatique l’état du colis, suivre le colis en lot, vous informer automatique. Il supporte aussi Purolator tracking API, assembler les donnés d’suivi du colis venant d’ebay, aliexpress, magento etc. Il existe plusieurs langues pour atteindre la plus grande plateforme de suiviinternationaux.
DO NOT USE
Drivers are completely unprofessional and petty. They do not attempt to deliver to your door, they do not re-deliver or deliver your item to a closer location. I was sent on a wild 2 hour across-town goose chase to get my own package and the driver did not even deliver it to the location he scanned it at. The worst parcel service of all time.
Kind and Professional
love it. My parcel was on time and in good conditio. Hoping for more transactions with you soon.
Kind and Professional
love it. I received my order quickly. can't wait to open my box.
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Thumbs up to the delivery man
love it. I got it on time. to be honest ... of all courier i only trust is you.
Fast and reliable
fast shipping. 5 star kay delivery. No sign of dents of the box.
Very Kind delivery man
good. i received the package and delivered it on time. Hoping for more transactions with you soon.
mon colis est rendu dans ma ville et je les pas recu
que se passe t il avec mon colis il est rendu dans ma ville il me on pas livre ....je neferas plus affaire avec purolator