USPS reviewed by Softag

Terrible Serivice

I sent a Letter in Express International with delivery expected between 3 to 5 days. 9 days later after 9 says The letter has failed to be delivered to the addressee pretending the addressee was not home and a notificayhas been left to him. The addressee and entire family were home, they have not received any call neither any notification. Now we are in a situation where 9 days after we have no. Notification and don’t know which post office to go to to pick up the letter. It says on the tracking post office Morrocco. Morocco is a country so where to go! Customer service impossible to reach, never calls back! The addresses needs urgently those documents and nobody seems to care. So disappointing. Had much better experience with competitor. Very low quality service and nobody seems to care
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