RL Carriers reviewed by Vince

Absolutely Terrible Service (Long Post) STAY AWAY

I had a shipment with them going from NY to CA, the PO was released 2.5 weeks ago for some cable tray. First problem with this order, the driver left the material at a destination point in PA. Ok, things happen, I was a truck driver before so I understand things get messed up from time to time. However, it is the company's responsibility to make up for those mistakes, which they did not. So RL told me that they would have delivered before Friday of the next week. That Friday comes, and I get told it would be delivered Monday. Monday comes, I get told it would be delivered Tuesday (yesterday 6/4/2019). Tuesday comes and they could not make the delivery due to the "short window" of time the driver had. Finally the material is on a truck today (6/5/2019). To say that this "short window" excuse is BS, is an understatement. I had gotten a hold of RL's address in San Lorenzo and put it in Google Maps to see how far they were from the delivery point... It is a 30 min. drive WITH traffic. Now I have lost business with this customer due to inexcusable amount of laziness perpetuated by this company. From now on I will specifically request my vendor to not use them in all future orders. They do not answer calls or even attempt to solve any issues for you. I highly, highly, highly, do NOT recommend doing any business with this company. They have lost my business for good here.
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