Contracted a delivery from Le Havre - France to São Paulo - Brasil and I didn't receive it on time.
I've paid an additional fee to guarantee that I would receive it faster but I did not.
My deliver travelled between 4 airports and was trapped in between the 3rd and 4th, which delayed the deliver by 3 days.
Asked the company for refund and I did not receive. They charged more than 50 euros while the tradicional post which take 5 business days would charge me no more than 5 euros. I was hoping that by paying to a specialized company I would receive my package quicker but it was a big mistake.
Very disappointed with Packlink, Keavo and DHL, all 3 envolver in my deliver.
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