This was the first time to use Syrian Post I felt very satisfied with their good service. I lost my tracking number by accident and I can't track my parcel without tracking number. I ask customer service for help, a very kind men help me fro this trouble.He said he would called me back if he found my number. About 1 hours later, he did called me back and tell me the tracking number. I was very grateful for what he done for me. Thank you very much!