I am extremely disappointed and fed up with you and your service. My package was declared as less than $60 of value and gift and yet you managed to charge me $20 for taxes and duties! It only happens with DHL! With other shipping companies I've received products for over $ 300 and never got charged! Please don't write back saying that you have no control over the custom's duties because as I reiterate, it only happens with your company! If the value is less than $60 and a gift the law says I should not be charged extra taxes and duties. You guys are running a legalized scam and you are in it with the dirty government. You should be ashamed of yourselves. My sister often sends gifts from Italy and we always get scammed by you. Rest assured this is the last time we use DHL unless you give me my money back including a previous shipment where I got charged over $60 for taxes and duties! Speculating on people's gifts on Xmas for your financial gain, how can you do that? You have no moral compass!