It has been a tough year and I ordered one item for Christmas on the 6th of December. I live in nc so it was picked up in ky and headed away from nc to Indiana. It has visited Gary, napolis, ft Wayne, goshen, and multiple other places in na.sometimes there are no updates. It has been through several of the facilities multiple times. It has now been over 5 weeks and I don't think I will ever see my package.