SF International Tracking

About SF

SF is a Chinese logistics company founded in Shunde, Guangdong Province in 1993. It is one of China's largest logistics providers and the world's fourth-largest logistics service provider, meeting both domestic and international delivery demands. 

SF provides logistics services in 7 categories, which are

• Time-definite Express
• Economy Express
• Freight (Air, Ground)
• Intra-city on-demand delivery
• Supply Chain
• Cold chain and pharmaceutical
• International Business (International Express, International Freight, Fright Forwarding, and Supply chain)

SF International Tracking 

SF International, an extension of the esteemed logistics provider SF Express, delivers reliable global shipping solutions. Below is a detailed introduction to SF International's various services and tracking services.

• SF Standard Express tracking

The SF Standard Express, also known as the SF US Standard Express, is a global delivery service that ships goods from the USA to China, Hong Kong, Taiwan, Singapore, Macau, Australia, Mexico, India, Japan, Indonesia, South Korea, and so on. The service includes pickup from 48 continental states as well as delivery to all 50 US states with tracking features.

Delivery time, Weight & Size requirement: The estimated delivery time is 3 to 5 business days. However, it can take longer for some shipping to and from Russia.

Origin Country	Destination Country	Estimated time	Weight	Length
Mainland China	Moscow, Petersburg (Russia)	7-11 business days	30 kg	100x60x40 (cm)
	other Russian regions	10-15 business days.
Russia	Mainland China	3-8 business days	30 kg	Unilateral Length:  ≤150 cm Total Length: ≤300
	Hong Kong & Macau	3-5 business days

Note: The estimated delivery time excludes pickup days, weekends, and public holidays.

• SF Economy Express tracking

The SF Economy Express is a cost-effective shipping solution from the USA to China, Macau, Hong Kong, Taiwan, Singapore, Malaysia, South Korea, Japan, Brunei, and Brazil. The service includes door-to-door delivery with reliable transit times. However, because it is a less expensive shipping option, the delivery time is longer. Hence, this service is ideal for shipping goods that are less time-sensitive.  

The service is a good savings option for shipping heavy shipments. For packages over 20kg, the freight cost is lowered by kilograms. Moreover, the tracking feature is included in the service to maintain its transparency and reliability. 

Delivery time: The estimated delivery time for shipping from China to Russia is between 12- 14 business days. 

Size and weight requirements: Total length must be 300 cm or less, and unilateral length must be 150 cm or less for a 30 kg shipment.

• SF International Heavy Freight tracking

SF International Heavy Freight is an economical delivery service option for B2B, eCommerce merchants, or retailers with physical stores who have the necessity of shipping heavy goods internationally. To ensure the transparency of the service, it includes tracking features.

The feature of the service includes-

✔End to end tracking

✔Fast customs clearance

✔Door to door pickup service

✔ Ensuring safety by maintaining strict packaging and inspection

✔ Value-added service including the consignee's signature as proof of delivery

Weight limit: ≥ 100kg (Charge below 100kg will be same as 100kg)

Delivery time: The estimated delivery shipping time from South Korea to Mainland China is 5-7 business days

Note: Delivery to remote areas may take an additional 1-2 business days.

• SF E-Commerce Express tracking

The SF E-Commerce Express is a logistics solution for B2C e-commerce merchants covering the USA. The service allows for the shipping of large and valuable items and includes tracking features to ensure the service's safety and transparency. Customers can start tracking their packages on the same day of pickup.

Country	Delivery time	Weight limit	Size limit
USA	11 business days	50 g to 3 kg	LxWxH (cm)/6000

❌Dimension restriction: Cylindrical or tube shape packages are not allowed.

• SF E-Parcel tracking

The SF E-Parcel is a small parcel delivery service dedicated to B2C e-commerce sellers having cross-border shipping needs under 2 kg. The service includes shipping registered and ordinary parcels to over 200 countries and regions around the world. It is an economical service with a hassle-free customs clearance process and an end-to-end tracking system. 

Size limit: 

Cylinder: one side ≤ 90 cm, Diameter x 2 + Length ≤ 104 CM

Non-Cylinder: one side ≤ 60 cm, L+H+W ≤ 90 cm (For the UK, the maximum allowed size is 61 cm x 46 cm x 46 cm)

Delivery time: The estimated delivery time is between 6 to 22 days. Some of the estimated delivery times for shipping from China are-

USA	7-12 business days
UK	6-9 business days
Australia	5-8 business days
Canada	7-10 business days (+5 days for remote areas)
Russia	14-24 business days
Italy, Iceland, Portugal, etc.	7-10 business days
Denmark, Germany, Belgium, etc.	6-10 business days

• SF E-Parcel tracking

The SF E-Parcel is a small parcel delivery service dedicated to B2C e-commerce sellers having cross-border shipping needs under 2 kg. The service includes shipping registered and ordinary parcels to over 200 countries and regions around the world. It is an economical service with a hassle-free customs clearance process and an end-to-end tracking system. 

Size limit: 

Cylinder: one side ≤ 90 cm, Diameter x 2 + Length ≤ 104 CM

Non-Cylinder: one side ≤ 60 cm, L+H+W ≤ 90 cm (For the UK, the maximum allowed size is 61 cm x 46 cm x 46 cm)

Delivery time: The estimated delivery time is between 6 to 22 days. Some of the estimated delivery times for shipping from China are-

USA	7-12 business days
UK	6-9 business days
Australia	5-8 business days
Canada	7-10 business days (+5 days for remote areas)
Russia	14-24 business days
Italy, Iceland, Portugal, etc.	7-10 business days
Denmark, Germany, Belgium, etc.	6-10 business days

• SF E-Parcel+ tracking

The SF E-Parcel+ is a large parcel delivery service dedicated to B2C e-commerce sellers having cross-border shipping needs between 20 to 70kg. The service includes delivery from Mainland China to Russia, Australia, Ukraine, the UK, Germany, and France. It also includes some value-added services such as door-to-door delivery, self-pick-up, proof of delivery, and notification before delivery.

The tracking feature provided with the service starts updating the shipment status on the same day of pickup. As a result, customers can track their packages throughout the entire delivery process.

Delivery time: The estimated delivery time is between 4 to 9 business days. However, delivery time to Russia is exceptional, it takes around 8 to 12 business days.

Destination Country	Weight limit	Volume requirements
Australia	≤20 kg	One side length ≤ 105 cm 2 times (Height + Width) ≤140 cm
Ukraine	≤70 kg	120cm x 80cm x 80 cm
Russia	≤30 kg	One side length ≤ 175 cm Length+2 times (Height + Width) ≤300 cm
EU countries	≤30 kg	Minimum dimension: 23.5cm x 9.5cm x 1cm One side length ≤ 175 cm Length+2 times (Height + Width) <300 cm

• SFBuy

SFBuy is the package forwarding service provided by SF. The service offers delivery service from the USA to Inside China, Hong Kong, and Macao, and from Inside China to Hong Kong, Macao, Taiwan, West Malaysia, Singapore, UAE, and Kenya. 

The service includes free packing, multiple value-added services, US tax-free state, and multi-regional transshipment warehouse facility, and a tracking feature to ensure package security. Moreover, the features of the service, such as freight rate, storage, package size, etc., vary depending on the membership categories (ordinary member and VIP member). 

Origin	Destination	Weight Limit	Size Limit
USA	Inside China, Hong Kong	≤ 30kg	One side Length: ≤150cm L+W+H: ≤300cm
	Macao	Store accessories: ≤ 20kg Home accessories: ≤ 30kg	Store accessories (single package): Length (≤ 70 cm), L+W+H ≤142 cm
Inside China	Hong Kong	Store accessories: Single package ≤ 20kg Home accessories ≤ 100kg	Store accessories: LxWxH (70cm X 40cm X 32cm)  Home accessories: LxWxH (250cm X150cm X 150cm)
	Macao	Store accessories: Single package ≤ 20kg Home accessories ≤ 300kg	Store accessories:  One side Length: ≤ 70cm, L+W+H ≤ 142 cm Home accessories:  Length ≤ 150cm, L+W+H ≤ 300cm
	Taiwan	≤ 300kg	200cm(L) x 80cm(W) x 70cm(H)
	West Malaysia, Singapore	≤ 30kg	One side Length: ≤150cm L+W+H: ≤300cm
	United Arab Emirates (UAE), Kenya	≤ 30kg	L+W+H: ≤ 150cm

How Do I Track My SF International Package?

There are multiple ways to track SF International packages. The following is a guideline for tracking SF International shipments using the SF International official tracking API, APP, and third-party tracking site TrackingMore.

• Via the Official Website

Step 1: Go to the official website’s home page. Below, you will find a tracking field.

Step 2: Enter your waybill (tracking) number and click the ‘Track’ button.

Step 3: A puzzle will appear on the screen. Solve it to move on to the next phase.

Now, the tracking dashboard will appear on the screen with detailed shipment delivery information.

• Via the Official Mobile App

SF International has launched an app to ship packages, track packages, and manage orders from Mainland China, Hong Kong, Macao, or Taiwan to other American, Asian, and European countries. The app is available for both iOS and Android users. Search for SF International in the Play Store and App Store to download the app.

• Via TrackingMore (powerful third-party platform)

To track your SF International package using TrackingMore-

Step 1: Go to TrackingMore's official page and click on ‘Carriers’ from the menu bar.

Step 2: On the carriers page, search for ‘SF International’ in the carrier search bar and click on ‘SF International’ from the carriers list. 

Step 3: Enter your tracking number in the tracking tool and click the ‘Track’ button. 

Then the tracking dashboard will be accessible to the user where they can view the tracking route in detail. 

Why should I choose to track using TrackingMore over SF International?

The official website of SF International has an integrated tracking API that is connected to every registered package. The tracking software gets updated each time the package passes a transit point. As a result, customers can track their packages from dispatch to delivery. However, it has certain limitations. 

Oftentimes, SF International delivers packages as a third-party Logistics Service Provider (LSP). That is, global shipments sent by SF International are handed over to local couriers in the destination country for distribution. If the tracking APIs of local couriers are not integrated with SF International's tracking API, the shipment status within the destination country will not be available in the system. 

In such cases, a powerful third-party tracking platform, such as TrackingMore, can help customers overcome the limitations.

TrackingMore is a third-party tracking solution that serves major brands all over the world. It is connected to over 1100 carriers around the world. The vast access to tracking APIs provides seamless tracking of shipments delivered via third-party LSPs. So, no matter how many times the carriers are switched, the end-to-end shipment data will be available on the TrackingMore system. Moreover, it has a user-friendly interface, multiple data sources, 24/7 technical support, fast website performance, and more.

SF International Tracking Number

SF International assigns 15 alphanumeric (combination of letters and numbers) waybill numbers to the registered shipments. These numbers serve as tracking numbers for the shipments. The waybill or tracking number can be found on the shipping label or in the confirmation email.

The tracking number begins with the letters 'SF,' and is followed by 13 numerical digits. Here are some examples of the SF international tracking number.

- SF0562974501809

- SF4210278432156

SF International also allows for tracking using a reference number. To initiate the tracking process, you need to input the shipper's account number, the shipment's reference number, and the date the shipment is picked up. As depicted in the accompanying image, these three fields are essential to kickstart the tracking procedure. Ensure all details are accurately provided for correct tracking results.

Note: You can check shipment records for up to a 7-day period from the shipment pickup date.

SF International Tracking Status

Tracking Status	Description
The shipment has been collected by SF Express	SF Express has received the shipment.
Shipment loaded at (location name), prepared to send to (Distribution center location name)	The shipment has been loaded on a vehicle from the mentioned location and is about to be sent to the mentioned distribution center.
Vehicle departed	The vehicle has left with the shipment for the next stop on the delivery route.
The shipment has arrived at (Distribution Center location name)	The shipment has reached the mentioned distribution center.
Under customs clearance, please wait patiently.	The shipment is currently undergoing export customs inspection.
The shipment has arrived at (SF Express (location) International Transshipment Customs Site, prepare to send to next station	The shipment has reached the mentioned SF Express’s International Transshipment Customs Site and is ready to be sent to the next stop on the delivery route.
The shipment has been loaded on SF charter flight from (origin country location) to (destination location), and the flight has taken off	The shipment has been loaded onto the flight that will transport it to the destination country and the flight is currently underway.
The shipment has arrived at (Destination country Customs Affairs Office)	The shipment has reached the destination country and is at the customs office for import examination.
Shipment loaded at (Destination Customs Affairs Office), prepare to send to next station	The shipment got customs clearance and is ready to be sent to the next stop on the delivery route.
Delivery failed (as the receiver was not at home/in the company)	The delivery attempt is unsuccessful due to the absence of the recipient at the delivery location.
Your express has been delivered	The shipment has been successfully delivered to the recipient.

SF International Tracking API

The SF International tracking API is specially built to track the shipments delivered via services included within SF International. The SF International tracking API supports tracking of up to 20 shipments in a single search. However, third-party tracking services, such as TrackingMore, have some advanced features that make shipment tracking seamless. 

The exclusive features of TrackingMore include:

• Military-grade level of security
• 99.9% API uptime
• Automatic tracking and delivery notification
• Access to all tracking data in one dashboard
• Compatible with multiple eCommerce sites, including AliExpress. eBay, etc.
• Multiple programming languages are supported, including PHP, Java, Python, Ruby, and Node.js
• 24/7 technical support

Why miss such an incredible tracking experience? Sign up today for a free trial!

FAQs on SF International Tracking

• What is SF International Shipping?

SF International Shipping is SF’s global logistics solution. SF International provides International shipping of goods from China to other countries, such as the USA, Mexico, Australia, Singapore, Canada, Malaysia, Russia, India, Japan, Philippines, and so on.

• How long does SF International take to deliver?

The time SF International requires to deliver depends on various factors, such as distance between the origin and destination, weather, customs clearance, public holidays, or unforeseen circumstances. 

For most destination countries, standard express service takes 3 to 5 business days and economy express service takes 4 to 10 business days. However, delivery time may require an additional  1 to 3 business days when delivering to remote locations. The detailed  estimated time schedule is available on the SF International website.

• Does SF International use USPS?

No, packages delivered from China to the USA through SF International do not use USPS. Instead, SF International conducts delivery services between China and the USA via UPS, the official American partner. SF International ships consignments to the USA and the consignments are further delivered within the USA through the UPS network.

How to Contact SF International Customer Service

Here is a selection of the primary hotline numbers for SF International customer service across various countries, along with the local time service hours. For more countries, check out here.

Country & Service Hours	Local Service Hotline	International Service Hotline
Mainland China Mon-Sun: 08:00-21:00	95338	(+86) 755 95338
Macau China Mon-Fri: 08:00-20:30 Sat, Sun & Public Holiday: 08:00-20:00	2873 7373	(+853) 2873 7373
Taiwan China Mon-Fri: 08:00-20:00 Sat: 08:00-17:30	412 8830 (cell +02)	（+00886）412 8830
Hong Kong China Mon-Fri: 08:00-20:30 Sat, Sun & Public Holiday: 08:00-20:00	273 00 273	(+852) 27300273
USA Mon-Fri: 6:00-17:00 (PST) Sat: 08:00-12:00	855 901 1133	(+1) 213 873 4100
Canada Mon-Fri: 6:00-17:00 (ET)	289 203 2630	(+1) 289 203 2630
Australia Mon-Fri: 09:00-17:00	1300 148 168	(+61) 37 025 9996
Japan Mon-Fri: 09:00-19:00 Sat: 09:00-13:00	0120 683 683	(+81) 3 5781 1511
Singapore Mon-Fri: 08:00-19:00 Sat: 08:00-15:00	1800 311 1111	(+65) 6603 0630
Thailand Mon-Fri: 08:30-17:30 Sat: 09:00-17:30	02 097 1889	(+66)2 097 1889
Malaysia Mon-Fri: 08:00-18:00 Sat: 08:00-12:00	1800 18 3331	(+60) 3 2733 2888