• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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Spoton Logistics started its journey in 2012, With a strong motivated 1300+ team and headquartered in Bangalore, Spoton Logistics is your best option for express logistics. We take pride in our accurate and consistent service delivery offering. Spoton Logistics operates a pan India network covering 230 + locations and over 20,000+ pin codes.
Worst service ever
I bought a product from a website, the product is in the final delivery station from the past 2 weeks still it isn't delivered I don't know what to do now the is the worst daily they're giving new new reasons also I request the senders to never use the spoton logistics service they are the worst and don't even deserve 1 star
Damaged my goods very badly and not even refunding the amount
Gives very very poor service so don't deserve a single star also . Damaged my almost goods and now they are not refunding the amount. Never suggest anyone for spot on. Worst service and very irresponsible.
Pathatic and horrible
The irresponsible courier service,even they are not responding for the reviews,too delay in delivery,don't know the importance of a package,
Click to review
Even if you can't afford good courier brands thn also don't use their services, better wait and send stuff when you can send it through any other good companies. 90 percent of my fragile items are broken . Please don't do the mistake to send stuff from Spot on
Most worst courier company ever. My parcel reached to the destination after 1month of the given date. That is also after continuous chasing and police complain. This courier is so so irresponsible and careless. They had lost my very expensive parcel and hardly co-operated. It was a big big hassle for me.! Never take their service.! They don't care about client's emergency and value of the parcel.!
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Spoton Logistics Tracking API
Provide Spoton Logistics tracking api for e-commerce developers to get real time Spoton Logistics tracking info. Give customers access to track Spoton Logistics parcels right at shopping cart and marketplace.
Spoton Logistics Shipment Status Update Notification
Send customized email and sms notifications of Spoton Logistics shipment status updates to reduce customers' queries when package is in "transit", "Out
for delivery", "delivered" and so on.