When sending or receiving packages through Turkey's national postal service, PTT, many users turn to PTT tracking to monitor the status and location of their shipments. Upon dispatching a parcel, you will be assigned a unique tracking number, allowing you to access the PTT tracking services. Since tracking details vary based on the service utilized, the information provided for each shipment will be distinct. For convenient tracking, you can utilize Turkish Post’s official website, and the PTT Kargo mobile application, or opt for a third-party tracking solution such as TrackingMore, all of which are available at no additional cost.
How Can I Track My Turkey Post Package?
Tracking your Turkish Post package is quite straightforward and can be achieved in three different ways. You can track your package using the Turkish Post website, the PTT Kargo mobile app, or, a third-party tracking service like TrackingMore.
1. Through the Turkish Post Website
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 Go to the Turkish Post website.
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Enter your tracking number in the "Shipment Tracking" field.
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Click the "TRACK" button and you will then quickly learn the status of your Turkish Post parcel.
2. Through the PTT Kargo Mobile App
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Download the PTT Kargo mobile app from the App Store or Google Play.
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Open the app and enter your tracking number in the "Barcode No" field.
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You could also scan the barcode directly through the "Scan Barcode" button.
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Click on the "Query Barcode" button to learn the status of your Turkish Post parcel.
3. Through TrackingMore
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Go to the TrackingMore website.
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Click the carriers tab on the homepage menu.
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Search for Turkey Post in the search bar or on the list provided.
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Enter your tracking number in the "Tracking number" field and click on the "Track" button.
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Then you will be directed to the parcel tracking information page.
If you are a company that ships packages frequently, you may want to consider getting the Trackingmore tracking API. The powerful API can not only track the Turkish Post’s package but packages from over 1100 carriers as well. So, if you have multiple packages from different carriers, TrackingMore allows you to track all of them in one place.
Turkey Post Tracking Number
A PTT tracking number is a unique alphanumeric code assigned to each package or mail item sent through the Turkish Post for easy identification and monitoring throughout its delivery journey. PTT tracking numbers are 13 characters long and consist of letters and numbers.Â
The first two characters represent the type of service and can be used as check digits to verify the accuracy of the tracking number. The next nine digits are a unique identifier for the shipment. The last two characters are "TR", identifying the carrier as Turkish Post. Here are some examples of Turkish Post tracking numbers:
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Domestic Shipment: AA 473874832 TR
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International Shipment: RR 987654321 TR
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Registered Mail: RF 456890112 TR
The PTT tracking number is located on the shipping label of your parcel. You can also find the tracking number:
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In the confirmation email, you received from the sender.
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In your online account with the sender.
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On the Turkish Post website.
If you can't find your Turkish Post tracking number, you can contact the sender or Turkish Post customer service for assistance through their different communication platforms, including social media.
Turkey Post Tracking Status
The specific meanings of Turkey Post tracking statuses may vary slightly depending on the logistics service used. For example, domestic delivery status will vary slightly from international delivery status due to the extra delivery processes involved. However, in general, the tracking statuses provide information about the current location and status of your parcel during its transit and delivery process.
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Status
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Definition
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AcceptedÂ
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Your parcel has been accepted.
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Arrived in PTT workplaceÂ
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Your parcel has arrived at a PTT warehouse/workplace.
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The item was forwarded to the destination country (Otb)
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Your parcel is on its way to the country of destination.
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Receive item at delivery office (Inb)
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Your parcel has arrived at the country of destination and is at a delivery office.
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Send item to customs (Inb)
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The parcel is being sent to customs.
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Send item out for physical delivery (Inb)
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The parcel has been packed and is ready to be delivered.Â
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Unsuccessful item delivery attempt
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The parcel was unable to be delivered to the recipient's address. There are a few reasons why this might happen, such as the recipient was not home, the address was incorrect, or the item was refused.
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Deliver item (Inb)
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The parcel has been delivered to the recipient's address.
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Receive item at office of exchange (Otb)
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The parcel is at an exchange office that is outward bound.
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About Turkey Post
Founded more than 150 years ago, Turkish Post, also known as PTT (an acronym for "Posta ve Telgraf Teşkilatı" which translates to "Postal and Telegraph Organization"), has been instrumental in establishing and maintaining postal communication, as well as in the delivery of parcels both within Turkey and on an international scale. In the year 2022 alone, Turkish Post made a significant mark by efficiently processing and delivering over 10 billion pieces of mail and parcels.
The success of Turkish Post can be attributed to its vast and well-coordinated management network, which ensures the provision of reliable and timely delivery services. On average, domestic mail is delivered in 2-3 days, while international mail takes about 5-7 days. The operational capacity of Turkish Post is vast, with a workforce of over 15,000 employees and a network of more than 13,000 post offices spread throughout Turkey, complemented by an additional 200 locations worldwide.
Turkish Post’s commitment to excellence in service delivery has not only earned them a stellar reputation but has also translated into impressive financial success. The company boasts an annual revenue that exceeds $2 billion, firmly establishing Turkish Post as a formidable entity in both the Turkish postal sector and the global postal industry.
How to Contact Turkey Post Customer SupportÂ
Navigating postal services and ensuring efficient mail delivery is at the core of PTT Turkish Post functionalities. However, at times, queries, concerns, or issues may arise that require assistance from customer support. If you are looking for information about package tracking, postage rates, lost parcels, or any other postal-related inquiries, the Turkey Post customer support team offers various channels and methods to ensure you get the service you deserve.Â
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