Auspost Tracking

+61 3 8847 9980

https://auspost.com.au/

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Auspost tracking API and webhook

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Auspost Tracking

Auspost, or Australia Post, is the Australian government-owned entity that handles parcel services. This company has been serving residents for over 200 years by delivering mail, helping consumers and businesses with parcels, and offering a nationwide retail network that supports local businesses and communities.

As the leading postal corporation in Australia, Auspost allows you to track your item online using a tracking number. With that number, you can monitor your parcel’s progress and know when to expect it. There are several ways in which you can track the item being shipped by Auspost, including through the Auspost website or mobile app. Alternatively, you can use a reputable third-party parcel tracker like TrackingMore. This way, you can track your parcel in the comfort of your home.

How to Track Can I Track My Australia Post Package?

Tracking your Australia post package is easier than ever before. As initially stated, there are three ways you can track your Auspost item and get its current status online rather than calling the customer service center to inquire about the progress.

Let’s take a deeper look at these Australia Post tracking options.

1. Via the Official Australia Post Website

Open your web browser and visit the official Auspost website.
Enter the tracking number of your package in the "Track an Item" section.
Click Track to initiate the tracking process.
Alternatively, if you wish to track multiple tracking numbers at once, click the Track Multiple button. This allows you to enter a maximum of 10 tracking numbers (separate tracking numbers using commas or spaces).

Once you have entered your tracking number and initiated the tracking process, the website will load and display another page showing the latest status of your package, as shown below.

Auspost tracking status

Note: To get a more comprehensive report on the package status, click the Journey button.

2. Via the Official Australia Post Mobile APP

If you prefer mobile applications, you can use the Auspost mobile app to track your parcel. Here's how to do it.

Go to the Auspost website and click the "Receiving" tab.
Click Download Our Mobile App from the drop-down menu.
Download the app and sign up for free or use existing login credentials.
Tap the Track icon and click ADD to initiate the tracking process.

3. Via TrackingMore

TrackingMore Auspost tracking page

TrackingMore is a robust third-party package tracking platform that supports online parcel tracking of 1537 postal and express carriers globally. Also, it provides a powerful shipment tracking API (application programming interface) that can be integrated into your system to gain a comprehensive view of all your parcels’ statuses. TrackingMore’s API can track not only Auspost packages but also parcels from over 1,100 logistics service providers worldwide. If you want to track multiple packages, consider TrackingMore’s restful shipment tracking API or CSV upload to track your parcels the easy way.

Note that to access Auspost Tracking via TrackingMore, you are advised to first register as a user. Once registered, you gain the benefits of tracking your shipments conveniently and efficiently. Sign up now for a free trial to experience the full suite of tracking services offered by TrackingMore. Gain real-time insights into the whereabouts of your shipments and stay informed every step of the way.

Australia Post Tracking Number

A tracking number is a unique number assigned to every parcel when they are shipped. It is used to provide the location of the package being shipped. Every logistic service provider (LSP) uses a unique combination of tracking numbers to track a parcel.

The standard Auspost tracking number can take up to four formats, ranging from 13 to 23 characters. Here are some formats and examples of Auspost tracking numbers.

2 letters + 9 numbers + 2 letters: EY112654855AU
2 numbers + 3 letters + 18 numbers: 33XHG528920001000935108
4 numbers + 1 letter + 18 numbers: 3698L321827301000931504
22 numbers: 0207069760686006060991

To locate a tracking number for an Australia Post parcel, consider its source and shipment method. For online purchases, the number is typically found on the order confirmation, or invoice, or might be provided upon dispatch. If you've shipped over the counter at a Post Office, it will be listed on your transaction slip. Meanwhile, for prepaid services, the number can be spotted on the barcode or the section reserved for the sender.

What Does My Australia Post Tracking Status Mean?

Here is a table of what every Auspost status means.

Auspost Status	Meaning
We’ve got it	The parcel has been received by Auspost officials
Item processed at the facility	It means the parcel is being packaged and processed at the facility.
In transit to the next facility	The item is being transported to the sorting facility
Arrived at the sorting facility	The parcel has arrived at the sorting center to be prepared for shipping.
It’s coming today	The package is out for delivery
Delivered	The item has been delivered to the destination address and is ready for pickup.

About Australia Post

Australia Post is one of Australia's largest retail networks, with over 4,300 post offices countrywide, including 2,500+ in remote and rural areas. This company has kept Australia connected for over two centuries by helping customers and companies with parcels and delivery mail.

Auspost has invested $1 billion into new technologies and facilities, such as parcel lockers and fleets, to ensure seamless service delivery. Last year, Auspost processed about 2.6 billion packages, delivering them across 115 countries globally.

Auspost is at the heart of the Australian community, enabling people to connect with each other across the world. Its post offices are a crucial local hub that helps local communities thrive. Also, Auspost's partnership with companies like the Australian Red Cross and Beyond Blue proves the company’s commitment to supporting the community.

How to Contact Australia Post

If you're facing specific issues with your Auspost parcel, don't worry. Auspost has supportive customer service agents to help you navigate your problems. This company offers various ways you can reach out to them.

Contact Method

Information

Phone

In Australia: + 13 POST (13 7678)

Overseas: +61 8847 9045

Web support

Contact online chatbot or agents for help

For web support, follow these steps to get help regarding your parcel.

Navigate to the Auspost Help & Support page.
Scroll down to the Contact Us section.
Click the Ask a Question button on the Chat option to raise your concerns – a chatbot or a live agent will help.

Alternatively, you can click on any of the links in the Enquire Online option and inform the customer service agents about the important details of your issue. They will get back to you with a solution.