Singapore Post Spåra

About Singapore Post

For over 160 years, the Singapore Postal Service has been delivering reliable communication solutions to Singaporeans and connecting them with the rest of the world. From a lean mail service, the company has grown to become the go-to logistics provider in Singapore and a worthy industry player globally.

Singapore Post is the first Public Postal Licensee on the island. The company’s business scope has expanded over the years as it embraces technology to offer online businesses the best-in-class postal service and e-commerce solutions. Singapore Post’s growth has been fuelled by acquisitions of subsidiaries, including CouriersPlease, SP Parcels, Famous Holdings, and Quantium Solutions. These subsidiaries have helped it expand its delivery network to the US, Australia, and other global destinations. Of these investments, one of the most significant was by Alibaba in 2014, which aimed to boost the e-commerce wing of SingPost.

How To Track Singapore Post’s Package

You can track the status of any tracked SingPost package in several ways. Below is a step-by-step guide on using the official tracking tool and a powerful third-party parcel tracker.

• Via the Official Website

The official Singapore Post website gives a convenient way to track up to 20 SingPost packages simultaneously through the following steps.

1. Open the SingPost official website.
2. Click on the “Track Items” option.
3. Proceed to enter your tracking number(s) separated by a comma.
4. Click the “SEARCH NOW” button and wait for tracking statuses to load.

• Via TrackingMore (Powerful Third-party Platform)

TrackingMore is the most reliable alternative way to track your SingPost packages’ journey from start to finish. Get real-time shipment notifications about a package by using the following procedure.

1. Visit the TrackingMore website and click on “Carriers” on the homepage.
2. Search for Singapore Post using the search field on the carriers list.
3. Type in the tracking number for the package and click the “Track” button.
4. Wait for the package tracking status to load in a moment.

TrackingMore is a powerful third-party shipment tracking platform that allows monitoring up to 50 Singapore Post package statuses in one search. Unlike other tracking methods highlighted in the article, you can also track other packages handled by more than 1100 couriers that TrackingMore supports.

Why Should I Choose Track Using TrackingMore Over Singapore Post?

Singapore Post’s track and trace feature on its official website, and the SingPost only tracks Singapore Post packages. In contrast, TrackingMore’s more robust package tracking solution integrates with more than 1100 global couriers. This feature allows users to track their packages without losing visibility into the shipment process, even when the parcels change tracking numbers when they enter another country or are handed over to final-mile delivery partners.

Another useful TrackingMore feature is its carrier auto-detection. Powered by cutting-edge technology, this feature only requires a user to enter a tracking number, and TrackingMore will instantly detect the carrier and where the shipment is at any moment. It comes in handy when one needs to verify that they have the correct Singapore Post tracking number.

During holiday seasons such as Black Friday, the volume of parcels SingPost’s handles increases rapidly. More recipients and retailers visit their website or use the mobile app to track multiple shipments, which can lead to a slow response that escalates anxiety. TrackingMore’s solution remains stable throughout the year with minimal downtimes, ensuring businesses and their customers can track their packages without any issues and get timely updates.

Singapore Post Tracking Number

Each Singapore Post package is scanned and assigned a unique tracking code to help identify and monitor its movement through the shipment journey. 

• Singapore Post Tracking Number Format and Examples

The standard Singapore Post tracking number is 13 characters long. It will feature an indicative two-letter prefix, nine digits, and an “SG” suffix. Some tracking number examples include the following.

The standard Singapore Post tracking number is 13 characters long. It features a two-letter prefix denoting the shipping service, followed by nine digits and an “SG” suffix. The following are some examples of SingPost tracking numbers.

- LB338709954SG

- RB304791254SG

- RW112855662SG

- RF769762624SG

Typically, the tracking number will be shared in the order confirmation email when one completes an online purchase. The sender might also send it to the recipient upon postage, or Singapore Post will share it with the recipient in an email confirming they’ve received a package destined for them. Senders get the tracking number immediately on the postage receipt when they post a package.

What Does My Singapore Post Status Mean?

When tracking a Singapore Post package, different tracking statuses will show up depending on where the package is in its journey. Below is a detailed explanation of some SingPost tracking statuses.

Singapore Post Tracking Status	Meaning
Item received at post office	The sender has posted the package at a Singapore Post post office.
Further processing in progress	SingPost is processing the package details further before sending it out for delivery.
Item received at SingPost mail processing center	A Singapore Post driver has delivered the package to a SingPost mail processing center.
Despatched to overseas	The package is in transit to the destination country.
Held by custom	Customs officials have held the package in the destination country.
Released from custom	The Singapore Post parcel has been inspected and released by the destination customs officials.
Arrival at destination post	The Singapore Post package has been received in the destination country post office and is ready for further processing and final mile delivery.
Arrival at processing center	The package has been received at a SingPost processing center.
Attempted/Failed delivery	A SingPost driver attempted to deliver the package but was unsuccessful.
Product delivered	The package has been delivered to the recipient.

Singapore Post Tracking API

Singapore Post has a tracking API solution for businesses to implement into their systems. With the API integrated, customers can closely follow their packages' movement. However, the Singapore Post tracking API does not compete with the more reliable and robust TrackingMore tracking API. TrackingMore supports over 1100 couriers globally, allowing your customers to track shipments handled by different logistics service providers.

Why Should I Use TrackingMore API Instead?

TrackingMore is a multi-carrier shipment tracking API with an uptime of 99.9% based on numerous tests. It guarantees that your customers and in-house team can get timely and reliable tracking updates without downtime. Once the API is connected to your business system, you can provide a seamless tracking experience to your customers. 

With TrackingMore, you can implement the solution without an extensive development team. It comes with complete documentation and is easy to deploy without requiring any code writing. The TrackingMore support team is also available 24/7 to address any issues. Give TrackingMore a try for your business today with a free trial and enhance the post-purchase customer experience.

Singapore Post Tracking FAQs

• How can I trace/check the status of a letter/parcel?

Items sent via Basic Mail do not have a tracking number and cannot be tracked or traced. If the package is sent via Registered Service, entering the tracking number in the Track Item feature under Quick Tasks will retrieve the tracking status of the letter or parcel. You can also fill out an inquiry form available at all post offices and attach the Registered Service receipt. Present this at a Singapore Post post for follow-up with the destination country.

• Can I track my item if I do not have my tracking number?

Without a tracking number, it is impossible to track the status of your Singapore Post package.

How to Contact Singapore Post Customer Support

You can contact Singapore Post customer support through the following channels.

Channel	Contact Method	Operating Hours
Personal Enquiry	Contact form	24/7
Business Enquiry	Contact form	24/7
Customer Care Hotline	Singapore - 1605 Overseas - +65 6222 5777	Monday to Friday: 8:30 am to 6:00 pm Saturday: 8:30 am to 1:00 pm Sunday and holidays: Closed