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How Can I Track My UPS Package?

 

You can track your UPS package through different channels.  The following provides step-by-step guides to help you track your UPS packages without difficulty.

1. UPS Tracking via the UPS Official Website

To track UPS packages on the UPS website, follow these steps.

1. Go to the UPS's official website.

2. Enter the tracking number in the "Tracking Number" section.

3. Hit the Track button to get the complete details of your package, current status, and estimated delivery date.

Note: The official UPS website lets you track up to 25 packages. What's more, you can also save up to 50 tracking numbers via the tracking history of your shipments by logging into your UPS account.

2. UPS Tracking via the UPS Mobile App

Another way to track your UPS package is to use the UPS Mobile app. Available for free, it lets you track shipments, manage packages, find UPS locations, and more. And the next time you’re sending a package, you can use the in-app measurement feature to take package dimensions. It’s available for both Android and iOS devices.

3. UPS Tracking via UPS My Choice®

The third way to track your UPS package is to subscribe to UPS My Choice®. This is a membership-based tracking service that offers more insights into shipments. The best aspect of it is that you don’t need to enter a tracking number---a centralized dashboard shows you all the information about your outgoing and incoming shipments.

By using UPS My Choice®, you can benefit from the following advantages.

1. View the estimated date of delivery.

2. Modify the delivery date or location.

3. Receive shipment alerts via SMS or email.

4. Inform the UPS driver where to leave your parcel.

4. UPS Tracking via TrackingMore

TrackingMore, a package tracking aggregator, can track not only your UPS package but packages from 1536 logistics service providers including USPS, FedEx, DHL, and more.

To track a UPS package with TrackingMore, please:

1. Go to TrackingMore's package tracking page.

2. Enter your tracking number and TrackingMore will detect the carrier for you.

3. Click the Track button and wait for a second.

4. Finally, you can view detailed tracking information and real-time updates.

 

What Is UPS Tracking Number?

 

A UPS tracking number is a unique identification code UPS assigns to each parcel just before it is shipped. It allows the sender and the recipient to locate and track their package from the origin to the final destination.

UPS Tracking Number Format

A UPS tracking number is 18 digits long. It begins with '1Z', followed by a 6-character shipper code, and a 2-character service code, and ends with 8 unique digits for the package, which looks as below.

Examples of UPS Tracking Number:
- 1Z 597 746 03 9004 3291
- 1Z 8W5 E20 07 5465 7256

UPS Tracking Number format:   1Z XXX XXX YY ZZZZ ZZZC

UPS Tracking Number meaning:   1Z + Shipper’s Account (XXX XXX) + Service Code (YY)+ Package Identifier (ZZZZ ZZZ) + Check Digit (C) 

1Z = UPS  (1Z Tracking Number)

X = Shipper’s Account # (6 Digits)

Y = Service Code (2 Digits) (See Partial Key Below)

Z = Package Identifier (Shipper’s Reference number, can be set by shipper for convenience, to mirror an invoice number, etc.)

C = Check Digit

UPS Service Codes

UPS Domestic Shipments:

01 = UPS Next Day Air (“Red”)
02 = UPS 2nd Day Air (“Blue”)
03 = UPS Ground
12 = UPS 3 Day Select
13 = UPS Next Day Air Saver for the United States (“Red Saver”);
14 = UPS Next Day Air Early
59 = UPS 2nd Day Air A.M.
75 = UPS Heavy Goods

UPS International Shipments:

07 = UPS Worldwide Express
08 = UPS Worldwide Expedited
11 = UPS Standard
17 = UPS Worldwide Economy DDU
54 = UPS Worldwide Express Plus
65 = UPS Worldwide Saver
71 = UPS Worldwide Express Freight Midday
72 = UPS Worldwide Economy DDP
96 = UPS Worldwide Express Freight

Sourcing from UPS developer portal.

 

What Do UPS Tracking Statuses Mean?

 

Before tracking your UPS package, make sure to familiarize yourself with each UPS tracking status.

UPS Tracking Status	Description
Label Created	The shipping label for your package has been generated, but it has not yet been handed over to UPS.
We Have Your Parcel	UPS has received your parcel and it is now in their possession.
Export Scan	Your package has been scanned and is ready to leave the origin country for international shipment.
Arrived at Facility	Your package has arrived at a specific facility for further processing.
Departed from Facility	Your package has left the current facility and is on its way to the next destination.
Import Scan	Your package has been scanned upon arrival in the destination country and is cleared for import.
Warehouse Scan	Your package has been scanned and recorded at a warehouse.
Hold for Pickup Requested	A request has been made to hold the package at a specific location for pickup instead of delivery.
On the Way	Your package is currently in transit to its next destination.
Out for Delivery	Your package is on the delivery vehicle and will be delivered to you today.
Delivered	Your package has been successfully delivered to the recipient.
Delivered to a UPS Access Point	Your package has been delivered to a UPS Access Point, where it can be picked up by the recipient.
Transferred to Post Office for Delivery	Your package has been handed over to the local post office for the final leg of delivery.
*Exception	An issue has occurred that might delay the delivery of your package. The reason along with the updated delivery date will appear in the "Shipment Progress" section of your UPS Tracking Detail page.

*UPS delivery exception can be due to incorrect address, weather conditions, customs delays, or other unforeseen circumstances.

 

UPS Tracking API

 

UPS also offers a shipment tracking API that you can use to track your shipments in real time. However, this API has some limitations, such as only tracking a single package with each tracking request. That’s why it’s better to use powerful third-party tracking APIs, like TrackingMore.

Why Should I Use TrackingMore API Instead?

TrackingMore's shipment tracking API offers advantages over UPS and other third-party tracking APIs.

• Centralized tracking of 1536 carriers: Ever dreamt of a dashboard with all your packages? TrackingMore makes it a reality, linking you to 1536 carriers in one neat space.

• 99.9% API update maintenance: TrackingMore knows that uptime is key to accurate and consistent tracking. That's why it keeps its API updates at a 99.9% uptime, helping customers get real-time updates for their shipments.

• 24/7 technical support: TrackingMore has a helpful and responsive customer support team that helps customers seamlessly integrate with its API.

• Multi-language processing: TrackingMore supports multiple programming languages, including Python, Java, and Nord.js. This enables developers worldwide to patch their APIs effectively.

GET TRACKINGMORE API FREE TRIAL

 

UPS Shipping & Tracking Service

 

UPS offers a range of shipping services with the tracking option. Here’s a brief overview of the most common services people use with this logistics services provider.

1. UPS Domestic Shipping & Tracking

UPS Domestic Shipping service offers reliable and timely parcel delivery solutions within a country, ensuring packages reach their destinations seamlessly across regional boundaries.

Shipping service	Delivery time	Destination	Package Weight & Size
UPS Ground	1-5 business days	To businesses and homes in all 50 states and Puerto Rico	Up to 150 lbs. and up to 108” long
UPS 2nd Day Air A.M.®	2 business days	To the 48 contiguous states except for Alaska and Hawaii	Up to 150 lbs. and up to 108” long
UPS 2nd Day Air	2 business days (available on Saturday)	To all 50 states and Puerto Rico with some limitations in Alaska and Hawaii	Up to 150 lbs. and up to 108” long
UPS 3 Day Select	3 business days (available on Saturday)	To the 48 contiguous states except for Alaska and Hawaii	Up to 150 lbs. and up to 108” long
UPS Next Day Air®	Next day (available on Saturday)	To the 48 contiguous states and Anchorage, AK	Up to 150 lbs. and up to 108” long
UPS Next Day Air® Saver	Next day	From all 50 U.S. states to the 48 contiguous states	Up to 150 lbs. and up to 108” long

UPS Domestic Shipping service offers tracking capabilities, allowing senders and recipients to monitor the status and location of their packages in real time.

2. UPS® Freight Shipping & Tracking

UPS® Freight Services provides efficient and dependable transportation solutions for both LTL (less-than-truckload) and full-truckload shipments.

Shipping service	Delivery time	Advantages
Air freight service	1-3 business days	Shorter transit times Better freight conditions on arrival Greater inventory control Increased security
Ground freight service	3-10 business days	faster than rail, cheaper than air Flexible and accessible Adaptable for goods requiring special conditions
Ocean freight service	A week to over a month	Less expensive mode Tremendous cargo capacity Accommodates almost any weight or volume configuration

Users can track their UPS freight shipments through UPS® Forwarding Hub. This is a customer portal that enables users to book, track, and manage shipments on a user-friendly dashboard.

3. UPS Express Critical® Shipping & Tracking

UPS Express Critical® offers a wide variety of emergency transportation solutions for both light and heavy packages globally.

UPS Express Critical Service	Geographic Reach	Special Features
Next Flight Out	North America, Europe, and between major metropolitan areas worldwide	Optimal flight routing Utilizing commercial airlines
International	International	Wide inventory of transport Almost no size/weight restrictions Expedited customs clearance Multilingual specialists for immediate response
UPS Express Critical® Surface	US, Canada, Mexico, Select European countries	Exclusive use equipment Quick readiness
UPS Express Critical® Charter	Worldwide	Quick shipment processing Almost no size/weight restrictions Includes special handling
UPS Express Critical® Secure	Not specified	24/7/365 customer service Constant monitoring Online visibility Standardized security Contingency plans
UPS Express Critical® Hand Carry	US and many international locations	Dedicated courier Fast international service Service available for inbound/outbound, domestic/international

For urgent, high-value, or time-sensitive parcels, users can use UPS Express Critical® services. Additionally, users can track these shipments by viewing the UPS Express Critical® tracking page.

4. UPS Mail Innovations® Shipping & Tracking

UPS Mail Innovations® streamlines and optimizes the delivery of mail and packages by consolidating shipments and leveraging the United States Postal Service (USPS) for final delivery.

UPS Mail Innovations Service	Delivery time	Features
Domestics Mail Services	24-48 hours	Comparable Transit Times Extensive Network Partnered with USPS Mail Processing Services Cost Savings
International Mail Services	1-2 business days to US 2-4 business days to other countries	Wide Coverage: Over 200 countries Affordable Solutions Handling of Different Mail Classes End-to-End Service Customizable Options
Returns Mail Services	Not specified	Efficient and economic Comprehensive Service Multiple Drop-off Points Scheduled Pickup Consistent Transit Times

UPS Mail Innovations is designed for merchants that send a high volume of small packages (i.e., parcels under 1 lb.). It’s a joint venture of USPS (United States Postal Service) and UPS and offers an affordable mailing service. UPS Mail Innovations handles everything from pickup to final delivery of your package.

Individual mail piece tracking is integrated within UPS Mail Innovations. So when users use this service, they can sign into their UPS Mail Innovations account and track up to 25 mail shipments on the UPS mail piece tracking page by using their tracking number, US Postal Service IMPB, or package ID.

5. UPS SurePost® Shipping & Tracking

UPS SurePost® is an economy shipping service for non-urgent and low-value shipments. Users can track their UPS SurePost packages by entering their tracking number on the UPS’s site. The benefit of this service is affordability combined with the reliability and consistency of UPS Ground with the courier handling the final mile delivery for up to 40% of SurePost packages.

• Delivery: UPS or USPS may deliver SurePost packages.
• Delivery Days: Packages arrive Monday through Sunday.
• Origin and Destination: Ships from US 48 States to US 48 States, AK, HI, PR, all US Territories, P.O. Boxes, and Military APO/FPO/DPO.
• Estimated Transit Time: 2 to 6 days for US 48 destinations; longer for other areas.
• Tracking: Full tracking is available on ups.com; USPS exception and end-of-day delivery scan included.
• Manifesting: Package level detail comes through UPS WorldShip, UPS CampusShip, UPS Shipping API, UPS Link Vendor, Host Vendor, or Host Systems.
• Ideal Package Weight: Packages weighing less than 10 lbs are optimal.
• Mail Classes: Supports Parcel Select Lightweight, Parcel Select, Bound Printed Matter, and Media Mail.
• Pricing: This is a contract service.
• Billing: Billing appears on UPS small package invoice; no third-party or consignee billing.
• Limitation of Liability: Maximum liability of $100 up to the point of USPS transfer or UPS final delivery.
• Carbon Neutral Option: Available with additional fees.
• Value Added Services: N/A
• UPS Service Guarantee: N/A

6. UPS International Shipping & Tracking

UPS International offers global shipping solutions, delivering packages and freight to destinations around the world.

Service Type	Destination	Transit Time
UPS Express Critical®	International and domestic	Time-definite
UPS Worldwide Express Plus®	Worldwide	1-3 business days
UPS Worldwide Express®		1-3 business days
UPS Worldwide Express Freight® Midday		1-3 business days
UPS Worldwide Express Freight®		1-3 business days
UPS Worldwide Saver®		1-3 business days
UPS Worldwide Expedited®		2-5 business days
UPS Standard	Mexico and Canada	Day-definite
UPS Worldwide Economy	Worldwide (Enrollment needed)	5-12 business days

UPS international tracking allows users to track cross-border shipments with ease. They can see detailed, real-time information about the status of their parcel. This tracking service is popular for tracking shipments to Espanol, Italia, Canada, India, Mexico, Australia, the UK and Europe.

7. The UPS Store Shipping & Tracking

The UPS Store service offers notary, printing, shipping, shredding, personal and business mailboxes, and fax services to merchants. To see the status of any parcel handled by this service, enter the tracking number on the UPS Store tracking page.

Learn more about UPS Shipping Solution>>>

 

What Is UPS?

 

UPS (United Parcel Service) is a renowned shipping and logistics company headquartered in Atlanta, Georgia, USA. It has a workforce of over 500,000 employees and a vast logistics network. UPS delivers packages each business day for over 11 million delivery customers, reaching over 220 territories and countries worldwide.

Although it started as a specialist telegraph company in the 1900s, UPS today is known for its reliable overnight and two-day air shipping, and ground shipping.

As a customer-first organization, UPS strives to provide a seamless customer experience. By focusing on ease and speed, it aims to create a robust digital experience powered by its smart logistics network.

 

How To Contact UPS Customer Service?

 

Contact Method	Details
Phone number	Domestic: 1-800-742-5877 (Sun-Sat 6:00 a.m. to 1:00 a.m. EST) International: 1-800-782-7892 (24/7)
Email	To Email UPS, access your UPS account and send an email to the UPS support team.
Live chat	Begin with the UPS virtual assistant. This is ideal for those seeking instant responses.

 

FAQs on UPS Tracking

 

Why is UPS tracking not working?

If your UPS tracking number doesn't work, consider these possibilities.

1. You entered the number wrong

2. UPS hasn't registered the number yet

3. The package left UPS’s system (returned or delivered)

4. UPS's system faces technical issues

In a scenario like this, you’ll want to contact UPS support directly. They will provide you with the latest information on the status of your package.

How often does UPS update tracking?

UPS updates tracking whenever a parcel enters and departs from a specific location. So tracking updates may take a few hours as the package moves from one stop to another.

How accurate is UPS tracking?

UPS tracking is very accurate. Your customers can expect to receive their package near the estimated delivery time shown on the tracking page. If you opt for text notifications, you'll receive an alert as soon as the package reaches the recipient’s door.

How can I find my UPS tracking number?

You can find your UPS tracking number on the exterior of the package you're shipping and on the receipt or confirmation email provided to you when you dispatched the item with UPS. If you made the shipment online or through a UPS account, the number would also be available in your shipment history or order details.

How to tell a fake UPS tracking number?

First, you can check if it matches the UPS tracking number format. Generally, a UPS tracking number starts with 1Z and has 25 characters in total. However, sometimes other formats exist, and you can tell if the UPS tracking number is a fake by typing it into UPS.com. If it doesn’t show up on the UPS portal, it’s likely a fake number. Always cross-check tracking numbers and read the delivery information carefully.

How to track a UPS package without a tracking number?

If you’ve lost your UPS receipt or tracking number, don’t worry. You can still track your packages by following the steps below.

1. Check your confirmation email. UPS often sends tracking numbers in their confirmation emails. Look for a number starting with "1Z" and 18 digits long. If you don't see it, contact the package sender.

2. Use UPS My Choice. By enrolling in UPS My Choice, you can receive shipment updates. The service is free, and it offers options to adjust delivery details. There's also an app available for easy mobile tracking.

3. Use a reference number. If you set a reference number for your shipment, like a recipient's phone number, you can input it on the UPS website under 'Track by Reference' to locate your package.

Can I track a UPS package by address?

It’s currently not possible to track a UPS parcel by the destination address. The typical way to track a UPS parcel is to enter the tracking number you received upon finalizing the shipment. This tracking number allows for real-time tracking and is unique to each package.