UPS Ground Tracking

I ordered online from Armani Exchange with the services of Ups Ground Services. Promised to be delivered in 3-6 days. Sent from Clifton N.J. my package was received in 3 days. Right at the front door from the Holm route driver on June,11,2020 UPS has many tools to track and follow packages this is the main reason I love ups services. FOLLOW MY DELIVERY....Shows time to be delivered-On road-in your area-almost there... The map literally shows the movement of driver status. OTD is acute to the T. When it rains and we’re not home packages are placed in a plastic bag to prevent any damage. It’s a great pleasure in knowing you can rest easy not being home your packages are protected. Value quality and professionalism in every service

From Salinas CA to Anacortes WA takes 6 days!! NOT!!

A driver never came to,my home to pick up the package or drop off a label. I had to drive 30 miles out of my way to the nearest UPS store in Montgomery, Al to send my package. While I was there I waited 30 minutes just to get the lady to print me a label to put on my package and this was not waiting in line. I was the only customer in the building. I complained about the driver not leaving me a label and no one seemed to care. It was something the drivers do when they get bored was the only comment that was stated. This is not the first time I have had issues with packages. The Montgomery hub and drivers need better management of their drivers and in-house staff. People request pick up at their home for a reason. As a result of UPS incompetentcey my package did not get sent out until the 26th if you will look at the tracking 1Z8Y5R467828215298. I am upset and time is money. This is unsatisfactory work.