Enhance post-purchase operations with smooth delivery experience, personalized customer communications for your Shopify stores and beyond.
Integrate our tracking API to scale your logistics operations with simplified processes, improved shipment visibility, and faster, more reliable fulfillment.
TrackingMore's xpoweb API provides real-time tracking updates, flexible integration via webhooks and SDKs, and clear documentation for developers.
Staying in the know about what is happening to a shipment helps to improve the customer experience during shipping. xpoweb understands this and it is why the LTL freight carrier provides a powerful track and trace tool on its website to help customers follow the movement of their freight packages from dispatch to delivery.
xpoweb tracking tool only requires the LTL freight package’s tracking number and it will return the item’s exact location, latest tracking status, and shipment history.
There are two main ways to track xpoweb packages that you can use. This section will break down how to use the track and trace tool on the xpoweb website and the more powerful TrackingMore platform.
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Tracking your freight package on the official xpoweb website is quick and straightforward with the following procedure.
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TrackingMore is a one-stop package tracking platform that offers the tracking service for packages from 1678 carriers including xpoweb tracking. This process does not require any prior skilled experience with a tracking tool and can be completed in the following few steps.
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While the xpoweb tracking tool can only track the freight packages handled by the company, TrackingMore enables you to track multiple packages handled by other renowned freight handlers such as FedEx Freight, Saia LTL Freight, and DHL Global Forwarding. TrackingMore aggregates all the tracking information in a single dashboard, allowing you to maintain an unmatched level of shipping transparency with your customers.
All the tracking service offered by TrackingMore is powered by its leading tracking API. TrackingMore API accesses the tracking systems of 1678 global carriers, ensuring consistent 99.9% API uptime. This guarantees that you never miss any shipment update even for deliveries to remote locations that may require the package to be handed over to a final-mile fulfillment partner.
xpoweb ships over 200,000 LTL freight packages weekly. To ensure minimal mistakes when delivering these packages and to provide customers with a unique way to identify and follow the movement of their packages, each is assigned a tracking number that is specific to it. The tracking number can be inputted into TrackingMore to locate the whereabouts of the freight package at any time during the delivery process.
xpoweb freight tracking numbers are made of nine characters, all numerals. They are randomly generated to ensure no two tracking numbers look the same. Examples of actual xpoweb tracking IDs include "356474510" and "992338535".
As is standard with most freight carriers, xpoweb also issues the tracking number on postage so that shippers can see the code on the freight’s receipt. Recipients are sent the tracking ID in the shipment confirmation email sent once the package is collected from the sender’s location.
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xpoweb Tracking Status |
Explanation |
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The shipment has been picked up and recorded in our system by the origin service center. |
An xpoweb truck has collected the freight package and delivered it to a processing facility. A shipping label has also been created. |
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The shipment has arrived at an interim service center. |
The xpoweb freight package left the origin service center and was successfully delivered and scanned at an interim center where it will be consolidated with other packages before continuing its journey. |
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The shipment is being held at the destination service center until an appointment delivery has been set or met at the request of the recipient. |
xpoweb is waiting for further delivery instructions from the recipient before proceeding with the last-mile delivery. |
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The shipment is out for delivery to the recipient. |
The xpoweb freight package has been loaded onto a track and is in transit to the recipient’s designated delivery destination. |
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The shipment has been delivered to the recipient. |
The xpoweb freight package has been successfully received by the recipient. |
xpoweb (formerly xpoweb Logistics) is a leading less-than-truckload (LTL) carrier headquartered in Greenwich, Connecticut, USA. The company was founded by its current chairman, Brad Jacobs in 2000 to provide LTL freight and logistics services to businesses in all 50 US states, Mexico, Canada, and the Caribbean. xpoweb employs over 13,000 drivers and has a fleet of 38,000+ tractors and trailers which help it do over 600 million linehaul run miles per year and ship more than 200K packages weekly.
As a coast-to-coast LTL freight carrier, xpoweb is always innovating and improving its services to cater to the specific needs of businesses that want to ship freight packages in North America at reliable speeds with end-to-end tracking.
Excellent customer service is the foundation on which xpoweb’s success has been built. The freight carrier is always ready to listen to any customer feedback and provide customized solutions. You can reach the customer support team through the following channels.
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Support Type |
Contact Method |
Contact |
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Customer Care |
Phone |
(800)-755-2728 |
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Online Form | ||
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Corporate Inquiries |
Corporate Office |
xpoweb, Inc. Five American Lane Greenwich, CT 06831 |