How to Track China Airlines Cargo
Having a trusted platform on which you can conveniently follow the movement of your China Airlines Cargo shipment enhances your overall experience with its services. There are two methods below for reliable tracking results using only an China Airlines Cargo tracking number.
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Via the China Airlines Cargo Official Website

The steps below will help you query an order on the official website of China Airlines Cargo.
- Visit the China Airlines Cargo official website.
- Hover the cursor over “Search” and click “Shipment Tracking”.
- Enter your 8-digit AWB number, enter the authentication key, and click “Search”.
- The website will return your package’s tracking results within seconds.


You can use the TrackingMore website to track your consignment’s whereabouts with the following steps:
- Open the TrackingMore website on a browser.
- Click the drop-down button under “Products” and then select “Air waybill tracking”.
- Scroll down the list of air carriers to find China Airlines Cargo and click on it, or you can directly enter the waybill number. TrackingMore provides an automatic carrier matching function to display the logistics track of the package.
- Enter your package’s AWB, including China Airlines Cargo code, 297, then click “Track”.
- TrackingMore will populate the tracking results for you shortly.

TrackingMore provides the following universal tracking statuses to help you easily monitor the shipping progress of your package.
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Status Code
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Description
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Pending
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The cargo is being tracked.
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Booked
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Information has been sent, waiting for the logistics provider to pick up the cargo.
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Received
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The logistics provider has received the cargo.
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Transit
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The cargo is in transit.
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Arrived
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The cargo has arrived at its destination.
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PickUpNotified
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The consignee has been notified to pick up the cargo.
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Delivered
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The cargo has been delivered to the consignee.
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Exception
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The package was lost, damaged, returned, unclaimed, etc.
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Expired
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The shipping process took too long.
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Notfound
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The package was not found.
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China Airlines Cargo Tracking API
TrackingMore’s air cargo tracking API enables users to sync air shipment tracking data from major air freight carriers onto their systems. This process allows for real-time tracking of packages across more than 80 air freight carriers, including China Airlines Cargo
The TrackingMore air cargo tracking API is suitable for e-commerce merchants and brands, 3PL providers, logistics companies, software developers, and other organizations that need reliable end-to-end air freight tracking. TrackingMore’s set of multi-carrier APIs helps businesses reduce operational inefficiencies and enhance customer satisfaction by streamlining their air freight operations across major carriers and reducing the time spent managing multiple tracking systems.
Transform your business today with TrackingMore’s air tracking API. Sign up for an account to get started, or contact sales for a guided product demo.
About China Airlines Cargo
China Airlines Cargo has been operational since 1959. The company offers customers a wide range of cargo shipping services, connecting them to 192 destinations in 29 countries globally. This air carrier operator has a large fleet of 83 aircraft and employs over 20,000 staff who ensure packages get to their destinations on time.
China Airlines Cargo Shipping Service
Some of the shipping services available to book through China Airlines Cargo include:
Cool Chain
Customers can ship their temperature-sensitive goods via China Airlines Cargo by booking its cool chain services. Consignors get active container lease service and cargo tracking through wireless GPS sensors.
Pet & Animal
You can also pay to ship your pet or live animals through China Airlines Cargo, provided you satisfy the company's requirements. Some China Airlines Cargo pet and animal cargo specifications include the interline transfer of live animal shipments is only acceptable for dogs and cats. The China Airlines Cargo does not accept carriage of poisonous reptiles and insects on passenger flights.
>>> For more information, visit the China Airlines Cargo Live Animals services page.
Dangerous Goods
Any dangerous goods with special handling requirements that do not violate China Airlines Cargo's dangerous goods embargo can be shipped through the company.
China Airlines Cargo Customer Service
Offering exemplary customer service is a crucial pillar of this air freight carrier. Several China Airlines Cargo contact numbers are available depending on your destination, as follows.
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Destination
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Contact Channel
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Sales Office
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Ground Handling
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Hong Kong
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Mail
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Suites 2701-2705, 27/F, Devon House, Taikoo Place,979 King’s Road, Hong Kong
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Room 308-312, 3F, South Office Block, Super Terminal 1, Hong Kong International Airport
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Email
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[email protected]
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[email protected]
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Telephone
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852-28439881
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852-27696621
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Fax
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852-25371649
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852-27544393
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New York
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Mail
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Cargo Bldg.#76, JFK Int‘l Airport, Jamaica, N.Y.11430
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Cargo Bldg. #76, JFK Int‘l Airport, Jamaica, N.Y. 11430
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Email
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[email protected]
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[email protected]
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Telephone
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+1-718-6565545
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+1-718-9958770
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Fax
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+1-718-9958789
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+1-718-5536450
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>>> For more destinations, you can visit the China Airline Cargo Office center.