How to Track Lufthansa Cargo
There are diverse ways to track Lufthansa Cargo shipments, each with unique advantages. These methods are as follows.
Via the Lufthansa Cargo Official Website
The official Lufthansa Cargo website allows customers to track their packages using the air waybill (AWB) or house air waybill (HAWB) numbers. The specific steps to follow for each approach are listed below.
To use the air waybill number to track your cargo, follow this procedure:
- Visit the Lufthansa Cargo official website.
- Click on the three-line menu button at the top right of the screen.
- In the pop-up menu, hover over “Track” under “eServices” and click “eTracking”.
- Enter your package’s AWB (Lufthansa Cargo supports up to 10 AWBs) and click “Search”.
- The website will load the tracking results on a new page.
Lufthansa Cargo also issues house air waybill (HAWB) numbers for goods forwarded by freight forwarders. Such cargo can also be tracked on the official website of Lufthansa Cargo using the HAWB. Follow the same procedure for tracking your package using an AWB number and select the HAWB option on the tracking page.
Via TrackingMore
TrackingMore is an independent package tracking platform that helps users know the latest tracking status and whereabouts of their Lufthansa Cargo items using the procedure below.
- Visit the TrackingMore website.
- Hover on the drop-down icon under the “Products” button, then click “Air waybill tracking”.
- Look for Lufthansa Cargo from the vast option of air freight companies and click on it.
- Enter your package’s AWB in full (including the air carrier code) and click “Track”.
- TrackingMore will retrieve the full tracking history for the shipment in a few seconds.
TrackingMore simplifies Lufthansa Cargo tracking by providing the following easy-to-read tracking statuses.
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Tracking Status
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Description
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Pending
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The cargo is being tracked.
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Booked
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The package information has been sent, waiting for the logistics provider to pick up the cargo.
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Received
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The logistics provider has received the cargo.
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Transit
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The cargo is in transit.
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Arrived
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The cargo has arrived at its destination.
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PickUpNotified
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The consignee has been notified to pick up the cargo.
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Delivered
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The cargo has been delivered to the consignee.
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Exception
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The package was lost, damaged, returned, unclaimed, etc.
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Expired
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The cargo’s shipping process took too long.
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Notfound
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The cargo was not found.
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Lufthansa Cargo Tracking API
Lufthansa Cargo Tracking API is a solution that enables businesses to connect their systems to Lufthansa Cargo’s Offer & Booking and Transportation services, including shipment tracking. Connecting to the API requires applying for an API key for the specific API you need, setting up a connection to the API gateway, and then running the API.
If you want to integrate air cargo tracking data from multiple carriers into your organization’s systems, TrackingMore’s air cargo tracking API is a better alternative. With more than 80 air carriers integrated, including Lufthansa Cargo, this solution is ideal for e-commerce, logistics, supply chain, and software development businesses that seek end-to-end shipment tracking services for their customers and internal teams.
Try TrackingMore’s air cargo tracking API today by signing up for an account or contacting customer support to book a free demo.
About Lufthansa Cargo
Lufthansa Cargo’s story begins in 1926 with the founding of Deutsche Lufthansa AG, which transported as much as 258 tons of cargo that year. Official cargo routes would launch in Germany and much of Europe two years later. Lufthansa Cargo AG became a standalone company in 1994.
Since its founding, Lufthansa Cargo has been a pioneer in freight shipping with significant investments in aircraft, equipment, and personnel. The company has also established several partnerships worldwide to deliver goods to customers in more than 300 destinations.
Lufthansa Cargo Shipping Service
Lufthansa Cargo’s catalog of shipping services is wide enough to suit the needs of businesses and individuals. Some of the services are:
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Product
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Description
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Available Speeds
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Add-on Services
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General Cargo
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Economical and flexible logistics solution for standard cargo worldwide.
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td. Pro
td. Flash
td. Zoom
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Sustainable Choice
to-door
Insurance
Customer-owned Tracker
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Dangerous Goods
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Specialized shipping service for dangerous goods, including vehicles, explosives, flammables, gases, and magnetized materials.
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td. Pro
td. Flash
td. Zoom
|
Sustainable Choice
Insurance
Customer-owned Tracker
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Active Temp Control
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Temperature-controlled transportation for goods in heated and refrigerated containers.
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td. Pro
td. Flash
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Sustainable Choice
Customer-owned Tracker
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Passive Temp Support
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Stable temperature shipping service for sensitive cargo.
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td. Pro
td. Flash
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Sustainable Choice
to-door
Customer-owned Tracker
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Covid-19 Temp Premium
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Premium transportation solution for COVID-19 vaccines. Includes specialized utmost attention and immediate capacity access.
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High priority
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24/7 e-tracking
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Perishables
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Shipping service for perishable cargo such as fruits, flowers, and fish. Prioritizes freshness.
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td. Pro
td. Flash
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Sustainable Choice
Insurance
Customer-owned Tracker
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Live Animals
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Species-appropriate transportation service for live animals.
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td. Flash
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Sustainable Choice
Insurance
Customer-owned Tracker
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Valuables
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Secure shipping service for high-value cargo.
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td. Flash
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Sustainable Choice
Insurance
Customer-owned Tracker
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Vulnerables
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Top-level security during shipping for goods most vulnerable to theft.
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td. Pro
td. Flash
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Personal Supervision*
Sustainable Choice
Insurance
Customer-owned Tracker
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Emergency
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Fastest transportation service suited for emergencies.
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td. Zoom
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Sustainable Choice
Insurance
Customer-owned Tracker
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Airmail
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Fast and reliable mail delivery service.
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Does not require a combination with any speed.
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N/A
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Lufthansa Pet Cargo
Lufthansa Cargo allows customers to travel with their pets under certain conditions if they satisfy the company’s requirements and comply with the destination's animal control regulations. The Lufthansa Pet Cargo service is broken down into:
Cabin Pets
Cabin pets can be transported as:
- Carry-On Baggage: Lufthansa Cargo allows customers, under certain conditions, to travel with their pets weighing no more than 8kg, including their transport container. Customers have to register their pets 72 hours before travel, and they can contact the customer service center up to 24 hours before their flight.
- Excess Baggage: All pets weighing more than 8kg, including their transport container, must travel as excess baggage in Lufthansa Cargo’s air-conditioned cargo hold. Just as with pets that travel as carry-on baggage pets, this is applicable under certain conditions, and customers have to register their pets 72 hours before travel, with customer support available up to 24 hours before the journey begins.
Air Cargo Shipment
Other live animals travel on Lufthansa Cargo aircraft as live animals. With this service, the company offers humane transportation for pets, horses, and exotic animals. Lufthansa Cargo guarantees animal comfort and minimal stress thanks to its species-appropriate accommodation and care. 24/7 care by qualified animal keepers is also available.
Lufthansa Cargo Customer Service
Lufthansa Cargo’s customer service team can be contacted through various channels depending on which destination station your cargo is shipping to. The table below contains Lufthansa Cargo's customer service numbers and details for the most popular stations.
Shipment management
Automation & Integration
Developer Resources
