Ekart Lojistik Takip

About Ekart

Ekart, or Ekart Logistics as it is known in some business circles, is an Indian 3PL that provides warehousing, B2B, and B2C to businesses of all sizes. The company is a subsidiary of Flipkart, one of India’s established online shopping websites. Ekart was started in 2009 in Bengaluru, Karnataka, India, as a logistics arm of Flipkart to help deliver goods to customers on time. 

The business blossomed and became an entity of its own, rebranding to Ekart and transforming its operations to include 3PL services.

Ekart now operates a fleet of over 7000 trucks, more than 70 fulfillment centers, 80+ sortation centers, and 3500 hubs. Ekart also pioneered AI-powered robots that improve efficiency in the sortation centers with a capacity of 9M+ shipments daily.

Ekart Tracking Service

Ekart lists several services on its website targeted at online retail stores, marketplaces, and aggregators. Ekart is the primary logistics partner for its sister company Flipkart. But even with this arrangement, Ekart is also available for other businesses looking to streamline their supply chain management. Some Ekart services that other businesses outsource include the following.

E-commerce Deliveries

As a logistics company born from an e-commerce website, Ekart is well-placed to help online retailers improve customers' post-purchase experience. Ekart picks orders from merchants directly and delivers them to their customers everywhere in India. The company also offers full-cycle tracking from pick-up to delivery.

Supply Chain Management

Running a business online and managing its logistics simultaneously can be an excruciating task that, if not perfect, will lead to further problems regarding how customers regard your services. Partnering with a 3PL like Ekart automates the collections and pickup process whenever a customer orders. Ekart’s vast supply network powered by over 7000 trucks allows them to operate an efficient 3PL that helps many other small businesses grow without owning their own logistics lines.

Reverse Logistics

Part of running a successful online business is allowing a convenient way to resolve issues with disgruntled customers. Ekart helps Indian companies do this efficiently with reverse logistics services. Here, businesses can partner with Ekart and automate their returns process from pick-up to termination with end-to-end tracking.

Ekart has modernized its processes and route monitoring to deliver same-day and next-day in most parts of the 50 Indian cities it operates in. However, delays can lengthen this delivery time, so it varies depending on several factors.

FAQs 

• Does Ekart deliver packages on weekends?

Ekart continues to be a top logistics provider by enabling weekend deliveries and pick-ups on request to ensure your business runs continuously.

• What time will the Ekart package generally be delivered?

Ekart can deliver packages on the same or the next business day, depending on other factors in the package’s journey.

• Is Ekart reliable?

Ekart is one of the biggest logistics service providers in India. The company offers reliable same and next-business-day deliveries that ensure your package gets to the customer on time.

How Can I Track My Ekart Package?

Ekart makes tracking your package super simple and convenient as it journeys from your location to the recipient’s destination. With Ekart, parcel tracking is available for senders and recipients through the following ways.

1. Via Ekart Website

The Ekart Logistics website provides a convenient and straightforward way to track your Ekart parcel from the homepage. To track your shipment on the main website, follow these steps. 

• Visit the Ekart website.
• Enter the tracking ID in the tracking field in the middle of the homepage, and click the search button to proceed.
• All the tracking data on your Ekart parcel will be retrieved and presented to you on the new page that opens up.

2. Via TrackingMore

TrackingMore is the most reliable and secure third-party tracking solution for packages in India and globally. You can track your Ekart parcel on TrackingMore using the following procedure.

• Open TrackingMore’s website and click on Carriers from the homepage.

• From the Carrier list that shows up, search Ekart in the search field and select it. Type in your package's tracking number and click on the orange Track button.

• Read and interpret the shipping statuses that TrackingMore returns to know where your parcel is.

TrackingMore is a more powerful tracking solution for e-commerce and online businesses looking to maintain high visibility in their shipment tracking. With tested uptimes of up to 99.9% and 1536 carriers integrated, your customers will receive on-time updates on the status of their shipments. TrackingMore also allows you to set up automatic email and SMS notifications that help customers receive tracking data in their inboxes. Protect consumer data and ensure data protection complies with TrackingMore, which meets the rigorous ISO27001 standards.

FAQs

• What does the Ekart logistics tracking information tell me?

Your Ekart shipment tracking data will let you know where a package is coming from and the destination it will be delivered. Reading through the tracking information also helps you know which stages the packages have gone through in the shipment process and the estimated delivery date.

• Why is my Ekart courier number not updating?

Ekart Shipment tracking numbers may fail to update because the product is yet to be scanned at the sorting hub. Peak traffic times during the holiday season may also slow down activities on the Ekart website leading to delays in your Ekart courier number not updating on time.

• Why is the Ekart tracking ID not working?

The most likely reason your Ekart tracking ID is not working is that it may be invalid, so you need to request another one from the merchant. The Ekart logistics systems may also be experiencing a downtime leading to your tracking ID not working as expected.

• When will my Ekart order tracking information appear?

Ekart’s order tracking information appears as soon as the package is scanned and ready for shipment. Note that delays may result in the order tracking information not appearing on time.

Ekart Tracking Number

Your Ekart shipment tracking number is a unique alphanumerical code that helps to identify your shipment's location, status, and estimated delivery time when looked up. Ekart’s tracking numbers are a 14-character code that starts with four letters followed by 10 numerals. Some examples include FMPC2947161205 and FMPC2927978921.

Enter your tracking number into Ekart’s website or use a third-party tracking solution like TrackingMore to improve shipment visibility and quickly access information on its whereabouts throughout India.

FAQs

• How can I find my Ekart tracking number?

The online order confirmation email from your merchant will contain the Ekart tracking number. If not, contact the merchant to send it to you. 

• Can I still track my shipment if I do not have an Ekart shipment tracking number?

If you lost your Ekart tracking number, tracking your shipment will be challenging. Please contact Ekart’s customer support to help you track the shipment.

• How do I tell if my Ekart order tracking ID is genuine?

Compare the format of the Ekart tracking number with the examples shared. The ID should have 14 characters with a four-letter prefix and 10 numerals. Test the tracking number on TrackingMore to determine if it is genuine.

What Does My Ekart Shipping Status Mean?

The following table is a breakdown of the most common Ekart shipping statuses and what they mean to help you interpret the tracking data that pulls up when tracking a package.

Tracking Status	Explanation
Shipment Created	The order has been received, and a shipping label has been generated.
Pickup From Seller	The package has been picked up from the merchant or designated warehouse.
Received at FKL_JKS	The Ekart package has been received by the carrier.
Dispatched to Motherhub_JKS	The package has been sent to the sortation center.
Received at Motherhub_JKS	The package has been sorted and is ready for the last mile.
Out For Delivery	Your Ekart cartel is on its way to your pickup or delivery location.
Marked RTO	The package is being returned to the sender.
Unsuccessful Delivery Attempt (No response from customer)	Ekart made a delivery attempt, but there was no one to pick up the package at the destination address.
Delivered	The package has been successfully delivered.

Why Should I Track My Package Using Trackingmore Over Ekart?

As a cross-border eCommerce platform, Ekart’s Track Order feature shows how a customer’s package progresses through the shipment journey. However, during the holiday season, when traffic spikes on Ekart’s main website, it may not return timely shipment tracking information fuelling customer anxiety that affects their shopping experience.

A reliable third-party shipment tracking platform like TrackingMore is the best alternative to tracking these Ekart parcels. TrackingMore has a feature that allows online businesses to create branded tracking pages that they can embed on their website and enhance customer engagement with the brand while they track their shipments.

The hassles of daily life can capture the customers' attention such that visiting the tracking page is not prioritized while waiting for a package to be delivered. With TrackingMore, online merchants can set up automatic email and SMS notifications that update customers when the package goes through different stages in the Ekart shipping process.

TrackingMore’s tracking solution integrates with 1536 global couriers, including those in India. Combine this with the automatic carrier detection feature on the TrackingMore page, and your customers can be guaranteed maximum visibility into their package’s status wherever it is, even if it exchanges couriers.

Ekart Tracking API

Ekart’s native tracking API is a solution that allows you to integrate the Ekart order tracking function into your e-Commerce website. Even with this convenience, your customers need a powerful third-party tracking API like TrackingMore with minimal downtimes in peak and off-peak seasons. 

Why should I use the TrackingMore API Instead?

TrackingMore tracking API is an easy-to-integrate solution to add a branded tracking page that customers can use to track their shipments across the Ekart network conveniently. Integrating this API does not require an expansive development team. The documentation is clear, and TrackingMore’s team is available 24/7 for support. 

The TrackingMore API has tested uptimes of 99.9% ensuring minimal downtimes and real-time tracking information being relayed. Our API is the perfect solution for growing e-commerce brands that want custom business pricing options. 1536 integrated carriers, including Canada Post and FedEx, give you the confidence that you can grow your business beyond India with a reliable shipment tracking partner.

Reach out to our sales team and book a demo to see TrackingMore’s latest features to know what our tracking solution can do for your business.

Ekart Delivery Tracking FAQs

• Does Ekart deliver on Sunday?

Ekart delivers on weekends, including Sundays, and merchants can also request a package collection.

• Why is my Ekart package still in transit?

The Ekart package is still in transit because it has yet to arrive at the collection hub. Factors contributing to this include bad weather and traffic delays. 

• What if I missed an Ekart delivery?

If you have missed an Ekart delivery, it will be sent to the nearest collection point or returned to the sender. Ekart has several automated lockers where you can request delivery, so you can have a flexible pick-up time.

• What to do if I haven’t received my Ekart package, while it’s shown as delivered?

Check around your home to see if the package was dropped off at a safe spot, or signed off to a neighbor or someone in your house. 

How to Contact Ekart Logistics Customer Support

Ekart Logistics’ customer support team is always on standby to listen to customer complaints, help them trace their package’s tracking numbers, and walk them through how to use Ekart’s services to maximize their business potential.

Contact Method	Details
Address	Tower 5(A,B,C), Embassy Tech Village,  Bengaluru, Karnataka
Postal code	560103
Email	Eka@ekartlogistics.com