FedEx Tracking

Learn how to interpret your FedEx packages tracking statuses and ensure last-mile shipping visibility with TrackingMore.

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    Learn how to interpret your FedEx packages tracking statuses and ensure last-mile shipping visibility with TrackingMore.

    Contents

    • FedEx Tracking
    • About FedEx
    • FedEx Tracking Service
    • How To Track a FedEx Package
    • FedEx Tracking Number
    • FedEx Tracking Statuses and Explanation
    • FedEx Tracking API
    • FAQs on FedEx Delivery and Tracking
    • How to Contact the FedEx Customer Service

    FedEx Tracking

    FedEx tracking lets you stay updated on the events surrounding a shipment as it goes through various delivery stages before being delivered to the recipient or customer. Tracking a FedEx package as it journeys along the delivery process is important to alleviating customer anxiety post-purchase, staying updated on delivery exceptions, and planning when to be available to pick it up.

    FedEx pioneered the current package tracking system that many logistics companies implement in their operations. As a front runner in this space, FedEx allows senders and recipients to track their parcels in various ways depending on the delivery service they opt for when shipping. This article will delve deeper into each FedEx package tracking method.

    About FedEx

    FedEx was founded in 1971 and began formal operations two years later in Memphis, Tennessee, where it is headquartered today. Its founder is Frederick Smith, a Yale graduate who wrote the business plan for FedEx as a term paper while still in college. FedEx was registered as Federal Express Corporation at its founding with an aim to resolve the issue of urgent mail deliveries in the US. It was renamed FedEx in 2000 and retains the name to date.

    FedEx offers a host of shipping and transport services targeted at e-commerce businesses, individuals, and the government. Each delivery and tracking service offered by FedEx allows businesses and people to send out packages and track them closely as they journey toward the recipient.

    FedEx Tracking Service

    FedEx offers a range of shipping services, including FedEx Ground for reliable and cost-effective ground shipments within North America, FedEx Express for fast, time-sensitive deliveries, FedEx Freight for less-than-truckload shipments, and FedEx One Rate for simplified, flat-rate options. The FedEx tracking service provides real-time updates on package location and estimated delivery times through its website or mobile app. 

    FedEx Ground Shipping

    FedEx Ground specializes in cost-effective, ground shipping within North America, offering reliable service for both businesses and individuals. With a focus on small-package deliveries, FedEx Ground aims to provide a balance between speed and affordability. All FedEx packages can be tracked via the FedEx website or mobile app.

    FedEx Ground Shipping

    Weight Limit & Maximum Size

    Delivery Area

    Shipping/Delivery Time

    FedEx Home Delivery®

    Up to 150 lbs.,

    108’’ in length and 165’’ in length plus girth

    Throughout all 50 states

    1-5 business days

    / 3-7 days to Alaska and Hawaii

    FedEx Ground®

    Up to 150 lbs.,

    108’’ in length and 165’’ in length plus girth

    Throughout all 50 states to all US business addresses and Canada

    1-5  business days

    / 3-7 days to Alaska and Hawaii

    FedEx Ground® Economy 

    (Formerly FedEx SmartPost®)

    Up to 70 lbs.,

    130’’ in length plus girth

    Throughout full US residential coverage

    2-7 business days

    FedEx Express Tracking

    FedEx Express offers fast and reliable delivery services both domestically and internationally, reaching over 220 countries and territories. Specializing in time-sensitive shipments, FedEx Express provides a range of shipping options to meet various delivery deadlines. FedEx Express tracking service offers real-time updates, allowing customers to monitor their packages from pickup to delivery through the FedEx website or mobile app.

    FedEx Express Shipping Service

    Category

    Description

    Shipping/Delivery Time

    FedEx Express

    (Domestic Packages)

    FedEx SameDay®

    Fastest ground option for packages within hours in the US

    Same day

    FedEx First Overnight®

    Fastest next-day shipping service that delivers packages throughout the US

    Early morning the next business day

    FedEx Priority Overnight®

    Faster next-day shipping service that delivers packages throughout the US

    Mid-morning the next business day

    FedEx Standard Overnight®

    Fast next-day shipping service that delivers packages throughout the US

    Afternoon next business day

    FedEx 2Day® A.M.

    Morning delivery on the second business day throughout the US

    2 days by 10:30 a.m. to U.S. businesses /by noon to residences

    FedEx 2Day®

    Afternoon delivery on the second business day throughout the US

    2 days by 5:00 p.m. to most areas

    /by 8 p.m. to residences

    FedEx Express Saver®

    Three days shipping throughout the US except Alaska and Hawaii

    Delivery within 3 days (Mon-Fri)

    FedEx Express (International Packages)

    FedEx® International Next Flight 

    Ship across the globe within hours

    Depends on the next available flight

    FedEx International First®

    Fast global shipping within one day

    1 day

    FedEx International Priority® Express

    Fast international shipping

    2 days

    FedEx International Priority®

    Fast worldwide shipping to 220+ countries and territories

    3 days

    FedEx International Economy®

    Expedited shipping to 215+ countries and territories

    2-5 days

    FedEx Freight Tracking

    FedEx Freight provides less-than-truckload (LTL) shipping services for both domestic and international markets. Catering to businesses and individuals, it offers a range of delivery speeds and service options to move larger goods efficiently. Customers can also take advantage of the robust tracking system, which allows for real-time monitoring of shipments from pickup to delivery via the FedEx website or mobile app. TrackingMore as a powerful shipment tracking platform can offer the tracking service of all FedEx shipping options including FedEx Freight tracking.

    FedEx Freight Shipping Service

    Category

    Description

    Shipping/Delivery Time

    FedEx Freight Shipping (Domestic Freight)

    FedEx SameDay® Freight

    Ship time-sensitive freight to all 50 states

    Same-day within hours

    FedEx First Overnight® Freight

    Ship urgent heavyweight air freight fast to all 50 states

    9 a.m. Next business day

    FedEx 1Day® Freight

    Ship urgent heavyweight air freight fast to all 50 states

    10:30 a.m. Next business day

    FedEx 2Day® Freight

    Send palletized freight to all 50 states

    2 days

    FedEx 3Day® Freight

    Expedited palletized freight shipping to all 50 states

    3 days

    FedEx Freight® Priority

    Ship less-than-truckload LTL freight within the US, Mexico, and Canada

    1-3 days

    FedEx Freight® Economy

    LTL freight throughout the US and Canada

    3-6 days

    FedEx Freight Shipping (International Freight)

    FedEx® International Next Flight

    Fast international freight shipping

    Depends on the next available flight 

    FedEx International Priority® Freight

    Time-definite freight shipping to 130+ countries

    1-5 business days

    FedEx International Economy® Freight

    Tim-bound freight shipping to more than 130 countries

    5 business days

    FedEx International Premium®

    Airport-to-airport freight for delivery in major international markets

    1, 2, and 3 business days

    FedEx One Rate

    FedEx One Rate offers a simplified, flat-rate shipping service for domestic packages, allowing for predictable pricing based on package size and chosen delivery speed. This service eliminates the need for weight and distance calculations, making it a straightforward option for shipping. FedEx One Rate also features a robust tracking system that allows customers to monitor their packages in real time from pickup to delivery via the FedEx website or mobile app.

    FedEx One Rate Service

    Category

    Description

    Shipping/Delivery Time

    FedEx One Rate (Delivery through FedEx Express)

    FedEx First Overnight® 

    Flat rate express shipping to all 50 states

    Early morning the next business day

    FedEx Priority Overnight® 

    Flat rate express shipping to all 50 states

    Mid-morning the next business day

    FedEx Standard Overnight®

    Flat rate express shipping to all 50 states

    Afternoon next business day

    FedEx 2Day® A.M.

    Flat rate express shipping to all 50 states

    Delivers in the morning within two days

    FedEx 2Day®

     

    Flat rate express shipping to all 50 states

    Delivers anytime within two days

    FedEx Express Saver®

    Flat rate express shipping throughout the US except Alaska and Hawaii

    Delivery within 3 days Mon-Fri

    How To Track a FedEx Package

    Tracking a FedEx package is essential for knowing where the shipment is and estimating its arrival. There are numerous ways to track your FedEx package, including the official FedEx website and a reliable third-party shipment tracking platform like TrackingMore. Here is a breakdown of how to track your package using each method.

    1. Via FedEx’s Website

    Tracking a FedEx package via the company’s official website is straightforward, and it will only take a few seconds to get information on your parcel.

    • Log on to the FedEx website, and in the middle of the home screen, enter your tracking number in the search field.

    FedEx tracking page

    • To track multiple shipments, click on the option below the search bar. On the page that shows up, enter the tracking numbers and click the track option.

    FedEx multiple tracking

    • The information on your FedEx parcel will show up in the next window.

    FedEx tracking status

    Note: You can click on the see full results option to see more about the shipment you are tracking.

    2. Via Other Official Ways

    • Via the Official FedEx Mobile App

    FedEx mobile app

    The official FedEx mobile app available on Android and iOS is a convenient way to get shipment updates on your phone including pictures.

    • Via Email

    FedEx pioneered the modern parcel tracking system that is in use today. The company’s innovation means it also allows senders and recipients to track package status via email.

    To track your FedEx package via email, compose a new email with a blank subject line, and in the body share your tracking number. You can share up to 30 tracking numbers separated by emails or each on its own line.

    Send the email to [email protected] and wait for the FedEx team to contact you with information on your shipments.

    There are other official ways provided by FedEx for tracking your shipments so you can explore your options and use the most convenient way. Some of these other official ways include the following.

    • Via Phone Call

    You can track a FedEx package by calling their customer support at 1.800.GoFedEx or 1.800.463.3339, calling out “track” and following the prompts.

    • Via Text

    If texting is your preferred method of communication, you can send the word “follow” to 48773. Ensure to include your door tag number to efficiently track the whereabouts of your shipment.

    • Via FedEx Delivery Manager

    FedEx delivery manager

    FedEx Delivery Manager is a recommended way to track up to 20,000 shipments from a unified dashboard on FedEX without having to enter each tracking number individually. Sign up for the service by downloading the FedEx mobile app via Google Play Store or Apple Store. You can also access your FedEx Delivery Manager account online.

    3. Via TrackingMore

    TrackingMore is the most reliable third-party parcel tracking platform for all your FedEx packages. Whether you are a customer tracking your e-commerce order, a merchant looking to streamline communication with customers, or a developer in search of a way to streamline FedEx tracking on their website, TrackingMore is the best solution.

    Track your FedEx packages on TrackingMore with these steps.

    TrackingMore FedEx tracking page

    • Visit the TrackingMore website and click on carriers from the top ribbon.
    • Search For FedEx from the carrier list and click on it.
    • Enter your tracking number in the search field on this FedEx tracking page and click on Track.

    Then you will be redirected to the next page to view your package's tracking information. 

    TrackingMore FedEx tracking status

    Why Should I Choose To Track With TrackingMore Over FedEx?

    TrackingMore is a powerful third-party shipment tracking platform that helps track FedEx packages efficiently at each step throughout the shipping process. This option is the recommended go-to for tracking your FedEx packages because it stands out when it comes to carrier integration. 

    While on FedEx you can only track FedEx shipments, TrackingMore supports 1,100+ couriers globally whose shipments you can all track. TrackingMore also features a courier auto-detection feature that automatically identifies the courier to help track shipments better.

    TrackingMore enhances shipment visibility by 99%, ensuring all events surrounding a shipment are tracked and responded to in good time. The powerful API has an uptime of 99.9% and provides an efficient way of tracking FedEx packages without downtimes which are normal on the official site when traffic surges during the holiday season.

    FedEx Tracking Number

    Your FedEx tracking number is a randomly generated number that helps identify your package along its journey to the set destination. Getting this tracking number right is key to efficiently tracking your package. Any errors will result in no information about the package being pulled up when tracked.

    • FedEx Tracking Number Format and Example

    Typically, FedEx tracking numbers are numeric-only which are 10, 12, 20, or 22-digit long. The following are some FedEx tracking number examples to help you identify your tracking number and follow up on a package.

    - 773037734823

    - 61299991187842877809

    • FedEx Door Tag Number

    Most people live a busy life which may conflict with your ability to pick up a FedEx parcel being delivered to you. In this instance, FedEx will issue you with a door tag number. The door tag number is a code associated with the package’s original tracking number. It starts with the letters DT followed by 12 numbers eg. DT000111222333.

    Using the information on the door tag left by FedEx, you can determine what are the next steps after a missed delivery. Most times, you can collect the package at a local FedEx distribution center. The door tag number can also be used to track the package via the FedEx website to find out more about the shipment.

    Note: FedEx door tag number tracking is only available for FedEx Express and FedEx Ground U.S. and Canadian shipments.

    FAQs on FedEx Tracking Number

    • How can I find my FedEx tracking number?

    FedEx tracking number on the label attached to the packages when the sender created a shipping with FedEx. Customers can get their tracking number in the order confirmation email or shipping confirmation email sent by the sender.

    • How can I track my FedEx parcel without a tracking number?

    FedEx provides alternative ways to track your package without a tracking number.

    - Track by Door Tag Number

    Door tag number tracking is available in the U.S. and Canada only.

    - Track by FedEx Office Order Number

    FedEx office order number tracking is available in the U.S. only.

    - Track by Reference

    Tracking by reference number including purchase order (PO) number, customer reference, invoice, Bill of Lading (BOL), and part number. This is only available for FedEx Express, FedEx Freight, FedEx Ground, and FedEx Ground® Economy.

    - Track by Transportation Control Number(TCN)

    You can track your government order by Transportation Control Number.

    • How many digits are in a FedEx tracking number?

    Typically, FedEx tracking numbers will feature a 10, 12, 20, or 22-digit code such as 781737704232 and 5604400594.

    FedEx Tracking Statuses and Explanation

    Each FedEx tracking status indicates a specific event in relation to the package being tracked. Understanding these tracking statuses and their meanings is essential for a smoother tracking experience. The following table is a breakdown of the common FedEx tracking statuses and their explanations.

    Tracking Status

    Explanation

    Picked up

    The FedEx package has been picked up from the merchant.

    In transit

    The FedEx parcel is on its way to the local FedEx facility.

    At local facility

    The package has been received and scanned at the local FedEx facility.

    Out for delivery

    The package is on a FedEx truck, ship, or airplane heading to the recipient’s address.

    At delivery

    The FedEx package just arrived at the recipient’s location or nearby FedEx facility.

    Arrived at customer location for delivery

    The package is ready to be handed over to the recipient.

    Delivered

    The FedEx personnel have successfully handed the package to the recipient.

    FedEx Tracking API

    FedEx avails a tracking API that developers and online store owners can integrate into their platforms to help customers track their FedEx packages conveniently. While this API performs well for customers in no rush, those needing enhanced visibility into the shipment process will find it lacking and slow to update them. TrackingMore is the best alternative in this case.

    Why Should I Use TrackingMore API Instead?

    TrackingMore’s parcel tracking API supports 1,100+ couriers globally which ensures maximum visibility into the status of any FedEx shipment even if it changes couriers. These couriers can be automatically identified with the courier auto-detection feature.

    If you are an e-commerce merchant, this tracking API allows you to customize the tracking experience for your customers and brand it to enhance engagement with the customers. You can also set up SMS and email notifications to help them stay updated on their FedEx packages.

    TrackingMore is simple to implement even for businesses without an extensive IT team. Support is available 24/7 in case you run into any issues. Book your demo today with the sales team and get to know what TrackingMore can do for your business and customers.

    FAQs on FedEx Delivery and Tracking

    • How late does FedEx deliver?

    FedEx generally delivers packages between 8 a.m. and 8 p.m., from Monday to Sunday for residential addresses, excluding FedEx Express consignments. Delivery schedules for FedEx Express differ based on the specific service. If you receive a notification stating your package will be delivered by the day's end, it typically means your package should reach you by 8 p.m., which is when FedEx typically concludes its delivery rounds.

    • Does FedEx deliver on Saturday or Sunday?

    FedEx delivers on Saturdays and Sundays depending on the service the sender used to ship the parcel.

    Yes, Saturday delivery is an option in certain areas. If this service is offered in your market, you'll have the opportunity to choose the Saturday Delivery feature when using the FedEx online shipping platform.

    • Why my package status hasn't been updated recently or the delivery is pending? 

    Packages within the FedEx network get status updates at different stages from the time of pickup to delivery. It's common for a parcel to have no updates for over 24 hours as it's being transported. If you don't see any tracking updates, it's advisable to check with your sender to ensure the tracking number provided is accurate.

    • What is a delivery exception in FedEx?

    A delivery exception indicates a temporary hold-up of your package during its transit due to unforeseen events. This could be because of adverse weather conditions, natural calamities, transportation problems such as a tire puncture, or other unexpected situations.

    • How can I contact FedEx by phone?

    If you're in the USA or Canada, reach out to 1-800-GO-FEDEX or 1-800-463-3339. For other regions, please choose the appropriate contact number specific to your location.

    How to Contact the FedEx Customer Service

    The FedEx customer service wing is a vital arm of the logistics provider that can offer unrivaled customer support when contacted. The options available for contacting FedEx support include the following.

    Service 

    Phone number 

    Address

    U.S. Customer Service

    1.800.Go.FedEx

    1.800.463.3339

    IVR Phone Menu

    FedEx Customer Relations

    3875 Airways, Module H3 Department 4634

    Memphis, TN 38116

    U.S. International Customer Service

    1.800.247.4747

    FedEx Customer Relations

    3875 Airways, Module H3 Department 4634

    Memphis, TN 38116

    U.S. TDD (Telephone Device for the Deaf) Services

    (7 a.m.-8 p.m. CST)

    1.800.238.4461

    FedEx TDD/Hearing Impaired Customer Service Operations

    3885 Airways Blvd. Module J

    2nd floor

    Memphis, TN 38116

    U.S. TDD (Telephone Device for the Deaf) Services

    (7 a.m.-8 p.m. CST)

    1.888.464.0709

    FedEx TDD/Hearing Impaired Customer Service Operations

    3885 Airways Blvd. Module J

    2nd floor

    Memphis, TN 38116

    U.S. FedEx Express Freight Services

    (shipments over 150 lbs.)

    1.800.332.0807

    FedEx Customer Relations

    3875 Airways, Module H3 Department 4634

    Memphis, TN 38116

    Note: If you'd rather avoid a phone call, consider texting 29372 to interact with FedEx's Virtual Support Assistant. For those located outside primary areas, choose the contact number best suited for your location to receive proper help.


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