Track your FedEx shipments in real time. Enter your tracking number to view package status, delivery updates, and estimated arrival times.
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FedEx tracking lets you stay updated on the events surrounding a shipment as it goes through various delivery stages before being delivered to the recipient or customer. Tracking a FedEx package as it journeys along the delivery process is important to alleviating customer anxiety post-purchase, staying updated on potential delivery exceptions, and planning when to be available to pick it up.
FedEx pioneered the current package tracking system that many logistics companies implement in their operations. As a front runner in this space, FedEx allows senders and recipients to track their parcels in various ways depending on the delivery service they opt for when shipping. This article will delve deeper into each FedEx package tracking method.
Related: FedEx Ground Tracking FedEx Freight Tracking
Tracking a FedEx package is essential for knowing where the shipment is and estimating its arrival. There are numerous ways to track your FedEx package, including the official FedEx website and a reliable third-party shipment tracking platform like TrackingMore. Here is a breakdown of how to track your package using each method.
Tracking a FedEx package via the company’s official website is straightforward, and it will only take a few seconds to get information on your parcel.
Note: You can click on the SEE FULL DETAILS button to see more about the shipment you are tracking.
There are other official ways provided by FedEx for tracking your shipments so you can explore your options and use the most convenient way. Some of these other official ways include the following.
Via the Official FedEx Mobile App
The official FedEx mobile app available on Android and iOS is a convenient way to get shipment updates on your phone including pictures.
Via Email
To track your FedEx package via email, compose a new email with a blank subject line, and in the body share your tracking number.
You can share up to 30 tracking numbers separated by emails or each on its own line. Then wait for the FedEx team to contact you with information on your packages.
Via Phone Call
You can track a FedEx package by calling their customer support at 1.800.GoFedEx or 1.800.463.3339, calling out “track” and following the prompts.
Via Text
If texting is your preferred method of communication, you can send the word “follow” to 48773. Ensure to include your door tag number to efficiently track the whereabouts of your shipment.
Via FedEx Delivery Manager®
FedEx Delivery Manager® enables you to monitor your FedEx deliveries, manage delivery schedules and locations, and customize your delivery preferences. FedEx Delivery Manager is accessible through the web and a mobile application for Android or iOS. It enables you to track your shipments during the delivery process by means of delivery notifications. Choose to receive updates via email, text, phone, mobile app, or a combination of these.
TrackingMore is an all-in-one package tracking platform. Whether you are a buyer tracking your online order, a merchant looking to streamline communication with customers, or a developer in search of a way to streamline FedEx tracking for your system, this package tracking aggregator is the best solution.
Track your FedEx packages on TrackingMore with these steps.
For businesses and developers, TrackingMore offers APIs that can be easily integrated into your existing systems. This means you can automatically track FedEx packages within your own platforms, streamlining operations and improving customer communication without needing to manually check each shipment.
Choosing to use TrackingMore over FedEx for your business has many benefits that can boost your operational efficiency and customer satisfaction:
Multi-Carrier Tracking in One Place: TrackingMore lets you track shipments from 1327 carriers, not just FedEx. This one platform is a game-changer for businesses that use multiple shipping partners, so you can see all your deliveries in one place and save time and complexity.
Better Customer Communication: With TrackingMore, you can give your customers real-time tracking information from one place, no matter which carrier you use. This is more transparent and builds trust, as your customers get updates directly from your business, not multiple carrier websites.
Customizable Notifications and Alerts: TrackingMore lets you set up custom notifications to suit your business needs. You can automate alerts for key shipping milestones, like when a package is shipped, out for delivery, or delivered. This keeps your team and your customers in the loop and reduces inquiries and overall customer hassle.
Detailed Analytics and Reporting: TrackingMore has advanced analytics tools to give you insights into your shipping. You can track delivery times, identify delays, and monitor carrier performance so you can make data-driven decisions to optimize your logistics.
API Integration for Seamless Workflow: TrackingMore has robust API integration so you can embed tracking into your existing systems. This lets you automate tracking, streamline workflows, and reduce manual data entry to boost operational efficiency.
FedEx tracking number is a randomly generated number that helps identify your package along its journey to the set destination. Getting this tracking number right is key to efficiently tracking your package. Any errors will result in no information about the package being pulled up when tracked.
Typically, FedEx tracking numbers are composed solely of numeric characters and are designed to uniquely identify each shipment within the FedEx network. These tracking numbers can be 10, 12, 20, or 22 digits long, depending on the specific FedEx service or shipping method used. The length of the tracking number often correlates with the type of service, such as FedEx Express, FedEx Ground, or international shipments.
Most people live a busy life which may conflict with your ability to pick up a FedEx parcel being delivered to you. In this instance, FedEx will issue you with a door tag number. The door tag number is a code associated with the package’s original tracking number. It starts with the letters "DT" followed by 12 numbers, eg. DT 0000 0000 0000.
Using the information on the door tag left by FedEx, you can determine what are the next steps after a missed delivery. Most times, you can collect the package at a local FedEx distribution center. The door tag number can also be used to track the package via the FedEx website to find out more about the shipment.
Note: FedEx door tag number tracking is only available for FedEx Express and FedEx Ground U.S. and Canadian shipments.
Each FedEx tracking status indicates a specific event in relation to the package being tracked. Understanding these tracking statuses and their meanings is essential for a smoother tracking experience.
The following table is a breakdown of the common FedEx tracking statuses.
Tracking Status |
Description |
Shipment information sent to FedEx |
The shipment details have been provided to FedEx, but the package has not yet been picked up. |
Picked up |
{Carrier} has collected the package from the sender. |
Left FedEx origin facility |
The package has departed from the initial FedEx facility where it was processed. |
On the way / In transit |
The package is en route to the next destination, typically moving between facilities. |
Arrived at FedEx hub |
The package has arrived at a major processing center or hub within the FedEx network. |
Departed FedEx hub |
The package has left the hub and is continuing its journey to the final destination. |
Clearance in progress |
The package is currently undergoing customs clearance, either in the origin or destination country. |
International shipment release - Export |
The package has cleared customs in the country of origin and is ready to leave for its destination country. |
International shipment release - Import |
The package has cleared customs in the destination country and is ready for delivery. |
At destination sort facility |
The package is at a FedEx facility close to the delivery address and is awaiting final delivery. |
At local FedEx facility |
The package has been received and scanned at the local FedEx facility. |
Out for delivery |
The package is on the delivery vehicle and will be delivered to the recipient soon. |
Delivered |
The package has been successfully delivered to the recipient. |
FedEx delivery exceptions are unexpected events that prevent a package from being delivered as planned. These exceptions can occur due to various reasons, such as holiday closures, the absence of a required signature at the recipient’s address, or other unforeseen circumstances. Below are some common reasons for package delays and the corresponding statuses you might encounter.
Tracking Status | Description |
Clearance delay |
Customs and clearance delays can be caused by a variety of factors; the following are a few examples: |
Operational delays |
There are numerous causes for operational delays; the following are a few examples: |
Weather delays |
Weather delays are caused by natural disasters outside FedEx's control, such as snow, hurricanes, fires, tornadoes, or storms. |
Delivery is held, unable to collect payment | The delivery is being held due to an inability to collect payment. This means that we have made an attempt to contact you regarding a shipment that necessitates the payment of charges, such as duties, taxes, and other related fees, prior to delivery. |
No scheduled delivery date at this time | The estimated delivery date may not be available at this moment or FedEx does not currently have the package in its possession. They may be unable to provide an accurate estimate of the package's arrival time if a shipment experiences a delay or an exception in handling. The type of delay may affect the delivery commitment. |
Scheduled delivery is now pending | Every effort is being made to expedite the delivery of your shipment. Delivery commitments are contingent upon the nature of the delay and their efforts to alleviate it. |
The FedEx Track API provides real-time tracking for FedEx shipments, allowing businesses to track up to 30 packages at once. It offers features such as accurate delivery status updates, the ability to obtain signature proof of delivery, and automated notifications to keep all relevant parties informed of shipment progress, which makes it an essential tool for managing and verifying deliveries efficiently.
TrackingMore’s parcel tracking API supports 1327 carriers globally which ensures maximum visibility into the status of all your shipments.
If you are an e-commerce merchant, this tracking API allows you to customize the tracking experience for your customers and brand it to enhance engagement with the customers. You can also configure SMS and email notifications with marketing elements to keep your customers informed and connected to your brand.
TrackingMore is designed for easy implementation, even if your business doesn’t have a large IT team. Plus, our 24/7 customer support is always available to assist you. Schedule a demo with our sales team today to discover how TrackingMore can elevate your business and improve your customer experience.
FedEx offers a range of shipping services, including FedEx Ground for reliable and cost-effective ground shipments within North America, FedEx Express for fast, time-sensitive deliveries, FedEx Freight for less-than-truckload shipments, and FedEx One Rate for simplified, flat-rate options. Additionally, the FedEx tracking service provides real-time updates on package location and estimated delivery times through its website or mobile app.
FedEx Ground specializes in cost-effective, ground shipping within North America, offering reliable service for both businesses and individuals. With a focus on small-package deliveries, FedEx Ground aims to provide a balance between speed and affordability. All FedEx packages can be tracked via the FedEx website or mobile app.
FedEx Ground Shipping |
Weight Limit & Maximum Size |
Delivery Area |
Shipping/Delivery Time |
Up to 150 lbs., 108’’ in length and 165’’ in length plus girth |
Throughout all 50 states |
1-5 business days / 3-7 days to Alaska and Hawaii |
|
Up to 150 lbs., 108’’ in length and 165’’ in length plus girth |
Throughout all 50 states to all US business addresses and Canada |
1-5 business days / 3-7 days to Alaska and Hawaii |
|
(Formerly FedEx SmartPost®) |
Up to 70 lbs., 130’’ in length plus girth |
Throughout full US residential coverage |
2-7 business days |
FedEx Express offers fast and reliable delivery services both domestically and internationally, reaching over 220 countries and territories. Specializing in time-sensitive shipments, FedEx Express provides a range of shipping options to meet various delivery deadlines. FedEx Express tracking service offers real-time updates, allowing customers to monitor their packages from pickup to delivery through the FedEx website or mobile app.
FedEx Express Shipping Service |
Category |
Description |
Shipping/Delivery Time |
FedEx Express (Domestic Packages) |
FedEx SameDay® |
Fastest ground option for packages within hours in the US |
Same day |
FedEx First Overnight® |
Fastest next-day shipping service that delivers packages throughout the US |
Early morning the next business day |
|
FedEx Priority Overnight® |
Faster next-day shipping service that delivers packages throughout the US |
Mid-morning the next business day |
|
FedEx Standard Overnight® |
Fast next-day shipping service that delivers packages throughout the US |
Afternoon next business day |
|
FedEx 2Day® A.M. |
Morning delivery on the second business day throughout the US |
2 days by 10:30 a.m. to U.S. businesses /by noon to residences |
|
FedEx 2Day® |
Afternoon delivery on the second business day throughout the US |
2 days by 5:00 p.m. to most areas /by 8 p.m. to residences |
|
FedEx Express Saver® |
Three days shipping throughout the US except Alaska and Hawaii |
Delivery within 3 days (Mon-Fri) |
|
FedEx Express (International Packages) |
FedEx® International Next Flight |
Ship across the globe within hours |
Depends on the next available flight |
FedEx International First® |
Fast global shipping within one day |
1 day |
|
FedEx International Priority® Express |
Fast international shipping |
2 days |
|
FedEx International Priority® |
Fast worldwide shipping to 220+ countries and territories |
3 days |
|
FedEx International Economy® |
Expedited shipping to 215+ countries and territories |
2-5 days |
FedEx Freight provides less-than-truckload (LTL) shipping services for both domestic and international markets. Catering to businesses and individuals, it offers a range of delivery speeds and service options to move larger goods efficiently. Customers can also take advantage of the FedEx robust tracking system for this shipping option.
FedEx Freight Shipping Service |
Category |
Description |
Shipping/Delivery Time |
FedEx Freight Shipping (Domestic Freight) |
FedEx SameDay® Freight |
Ship time-sensitive freight to all 50 states |
Same-day within hours |
FedEx First Overnight® Freight |
Ship urgent heavyweight air freight fast to all 50 states |
9 a.m. Next business day |
|
FedEx 1Day® Freight |
Ship urgent heavyweight air freight fast to all 50 states |
10:30 a.m. Next business day |
|
FedEx 2Day® Freight |
Send palletized freight to all 50 states |
2 days |
|
FedEx 3Day® Freight |
Expedited palletized freight shipping to all 50 states |
3 days |
|
FedEx Freight® Priority |
Ship less-than-truckload LTL freight within the US, Mexico, and Canada |
1-3 days |
|
FedEx Freight® Economy |
LTL freight throughout the US and Canada |
3-6 days |
|
FedEx Freight Shipping (International Freight) |
FedEx® International Next Flight |
Fast international freight shipping |
Depends on the next available flight |
FedEx International Priority® Freight |
Time-definite freight shipping to 130+ countries |
1-5 business days |
|
FedEx International Economy® Freight |
Tim-bound freight shipping to more than 130 countries |
5 business days |
|
FedEx International Premium® |
Airport-to-airport freight for delivery in major international markets |
1, 2, and 3 business days |
FedEx One Rate offers a simplified, flat-rate shipping service for domestic packages, allowing for predictable pricing based on package size and chosen delivery speed. This service eliminates the need for weight and distance calculations, making it a straightforward option for shipping. FedEx tracking is available for this service as well.
FedEx One Rate Service |
Category |
Description |
Shipping/Delivery Time |
FedEx One Rate (Delivery through FedEx Express) |
FedEx First Overnight® |
Flat rate express shipping to all 50 states |
Early morning the next business day |
FedEx Priority Overnight® |
Flat rate express shipping to all 50 states |
Mid-morning the next business day |
|
FedEx Standard Overnight® |
Flat rate express shipping to all 50 states |
Afternoon next business day |
|
FedEx 2Day® A.M. |
Flat rate express shipping to all 50 states |
Delivers in the morning within two days |
|
FedEx 2Day®
|
Flat rate express shipping to all 50 states |
Delivers anytime within two days |
|
FedEx Express Saver® |
Flat rate express shipping throughout the US except Alaska and Hawaii |
Delivery within 3 days Mon-Fri |
FedEx was founded in 1971 and began formal operations two years later in Memphis, Tennessee, where it is headquartered today. Its founder is Frederick Smith, a Yale graduate who wrote the business plan for FedEx as a term paper while still in college. FedEx was registered as Federal Express Corporation at its founding with an aim to resolve the issue of urgent mail deliveries in the US. It was renamed FedEx in 2000 and retains the name to date.
FedEx offers a host of shipping and transport services targeted at e-commerce businesses, individuals, and the government. FedEx provides a wide range of shipping and transport services tailored to e-commerce businesses, individuals, and government needs. By leveraging its core values — flexibility, efficiency, and intelligence — FedEx creates smarter, more effective supply chains.
Service |
Phone number |
Address |
U.S. and Canada Customer Service |
1.800.Go. FedEx 1.800.463.3339 |
FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116 |
U.S. International Customer Service |
1.800.247.4747 |
FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116 |
U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST) |
1.800.238.4461 |
FedEx TDD/Hearing Impaired Customer Service Operations 3885 Airways Blvd. Module J 2nd floor Memphis, TN 38116 |
U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST) |
1.888.464.0709 |
FedEx TDD/Hearing Impaired Customer Service Operations 3885 Airways Blvd. Module J 2nd floor Memphis, TN 38116 |
U.S. FedEx Express Freight Services (shipments over 150 lbs.) |
1.800.332.0807 |
FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116 |
Note: If you'd rather avoid a phone call, consider texting 29372 to interact with FedEx's Virtual Support Assistant. For those located outside primary areas, choose the FedEx contact number best suited for your location to receive proper help.
FedEx tracking number on the label attached to the packages when the sender created shipping with FedEx. Customers can get their tracking number in the order confirmation email or shipping confirmation email sent by the sender.
FedEx provides alternative ways to track your package without a tracking number.
- Track by Door Tag Number
Door tag number tracking is available in the U.S. and Canada only.
- Track by FedEx Office Order Number
FedEx office order number tracking is available in the U.S. only.
- Track by Reference
Tracking by reference number including purchase order (PO) number, customer reference, invoice, Bill of Lading (BOL), and part number. This is only available for FedEx Express, FedEx Freight, FedEx Ground, and FedEx Ground® Economy.
- Track by Transportation Control Number (TCN)
You can track your government order by Transportation Control Number.
Typically, FedEx tracking numbers will feature a 10, 12, 20, or 22-digit code and the length depends on each FedEx shipping service you use.
FedEx generally delivers packages between 8 a.m. and 8 p.m., from Monday to Sunday for residential addresses, excluding FedEx Express consignments. Delivery schedules for FedEx Express differ based on the specific service. If you receive a notification stating your package will be delivered by the day's end, it typically means your package should reach you by 8 p.m., which is when FedEx typically concludes its delivery rounds.
FedEx delivers on Saturdays and Sundays depending on the service the sender used to ship the parcel.
Yes, Saturday delivery is an option in certain areas. If this service is offered in your market, you'll have the opportunity to choose the Saturday Delivery feature when using the FedEx online shipping platform.
Packages within the FedEx network get status updates at different stages from the time of pickup to delivery. It's common for a parcel to have no updates for over 24 hours as it's being transported. If you don't see any tracking updates, it's advisable to check with your sender to ensure the tracking number provided is accurate.
A FedEx delivery exception indicates a temporary hold-up of your package during its transit due to unforeseen events. This could be because of adverse weather conditions, natural calamities, transportation problems such as a tire puncture, or other unexpected situations.
If you're in the USA or Canada, reach out to 1-800-GO-FedEx or 1-800-463-3339. For other regions, please choose the appropriate contact number specific to your location.
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