Learn how to track your Canada Post packages through its official website or speed up the process with TrackingMore’s tracking page.
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Get Shopify App >Canada Post tracking is a convenient way to keep up with the status of a parcel being handled by the courier. On Canada Post’s website, you can easily track the progress of a package by entering the tracking number issued when the shipment was scanned. You can also track your shipments using their delivery notice card or reference number.
Canada Post package tracking is also available through the official Canada Post mobile app or by calling or emailing their customer support.
Canada Post is Canada's leading postal services operator. It is headquartered in Ontario, Canada, and has a nationwide network of 6,200 postal offices. The operator began operations in 1867 as Royal Mail Canada before rebranding to its current name in the late 1960s. Today, it has the most robust parcel distribution service in Canada and ships to over 190 countries worldwide.
Canada Post offers different delivery services to suit its customers' business and personal needs. Canada Post allows you to choose from various shipping services, including but not limited to Xpresspost, Expedited Parcel, International Parcel, and Tracked Packet USA depending on your shipping destination. These services are detailed below.
|
Estimated Shipping Time (Business Days) |
|||
|
Delivery Service |
Local |
Regional |
National |
|
Priority |
Next day |
Next day |
Next day |
|
Xpresspost |
Next day |
Next day |
2 days |
|
Expedited Parcel |
1 - 2 days |
1 - 4 days |
2 - 8 days |
|
Regular Parcel |
1 - 3 days |
3 - 6 days |
4 - 10 days |
|
Delivery Services |
Estimated Shipping Time (Business Days) |
|
Tracked Packet USA |
4-7 days |
|
Xpresspost USA |
2-3 days |
|
Expedited Parcel USA |
4-7 days |
|
Small Packet USA |
5-8 days |
|
Estimated Arrival Time (Business Days) |
||
|
Delivery Service |
By Air |
By Surface |
|
Xpresspost International |
4-7 days |
n/a |
|
International Parcel |
12+ days |
4-12 weeks |
|
Tracked Packet International |
6-10 days |
n/a |
|
Small Packet International |
6-10 days |
4-12 weeks |
|
Destination |
Estimated Delivery Time (Business Days) |
|
Domestic |
2-4 days |
|
USA |
2-3 days |
|
International |
4-7 days |
The Canada Post tracking page allows merchants and customers to easily track the location and status of any packages, regardless of the delivery service used. Enter the tracking or reference number to pull up real-time information on your parcel.
The tracking page on the Canada Post website conveniently keeps up with the status of your shipments and packages and set the right expectation. Other third-party tools, like TrackingMore, allow you to speed this process up and get accurate and timely information on the status of your shipments within seconds.
Below is a breakdown of the Canada Post office tracking procedure:
Via Canada Post's official website
Tracking a package on the Canada Post website is simple and fast with the following steps.
1. Visit the Canada Post official website, and from the top ribbon of the homepage, click on the “Tools” option.
2. Type in or copy and paste your shipment's Canada Post tracking international number in the bar provided. Canada Post allows you to simultaneously check the status of up to 24 packages by entering their tracking IDs and separating them with commas.
3. Click on the “Track” button below the tracking number field to bring up the status of your packages.
Via TrackingMore
TrackingMore is a leading shipment tracking solution designed to give you end-to-end visibility on the status of your Canada Post shipments locally and globally. With TrackingMore, you can easily know which stage your package is at in the shipment process and anticipate its arrival.
To track your Canada Post package through TrackingMore, follow these steps.
1. Go to the TrackingMore homepage and click on the “Carrier” option on top of your screen.
2. On the page that opens up next, type in your Canada Post tracking numbers in the field provided. TrackingMore allows you to enter 50 tracking numbers, each on a separate line.
3. Hit the orange “Track” option below and view the status of your packages instantly.
At TrackingMore, we’ve worked hard to develop an efficient tracking system that helps you know your Canada Post shipment's exact location and status. Some of the information that you can track about your inbound or outbound packages include:
The tracking number is at the heart of your efforts to track a Canada Post shipment. Canada Post tracking number is a unique multi-digit code that helps identify each shipment you are expecting or sending out via Canada Post.
The Canada Post tracking numbers are alphanumeric digits that help to identify each shipment’s location and status.
Each Canada Post express tracking number is unique from the other and denotes the type of shipment, whether local or international.
The shipping confirmation email will send the Canada Post tracking number when ordering goods online. If not, contact the merchant to send you the waybill number. It is worth noting that Canada Post does not disclose tracking numbers even when you forget them in line with the company’s privacy policy.
If you send out a parcel through Xpresspost, Regular Parcel, or Priority, the delivery confirmation will feature a receipt with your tracking number at the bottom. Canada Post Expedited Parcel USA and international parcels feature the waybill number on the receipt and the copy of the shipping label.
Ideally, your Canada Post tracking number will be issued immediately after you order online or the package is shipped. However, this may take up to 24 hours at times.
How to track a Canada Post package without a tracking number?
Canada Post also allows other alternative ways of tracking your package without a tracking number.
- Via a Delivery Notice Card Number
The delivery notice card number is a 15-digit ID you will find just above the barcode on the delivery notice of your package. This option for tracking Canadian Post packages only applies to domestic shipments.
- Via a Reference Number
Senders sometimes create reference numbers to help with record-keeping and offer another option for tracking your package. To get the reference number for tracking your Canada Post parcel, you must contact the sender and request one if they created it. Alternatively, you can check the shipping confirmation email the sender sent you to locate the reference number.
Prepare to be asked by Canada Post to provide the destination postal code to help with shipment identification when using a reference number for package tracking.
Canada Post tracking statuses can sometimes be unclear and confusing. Here is a breakdown of what each tracking status term means to help you accurately track your parcels' status.
|
Status |
Explanation |
|
In Transit |
The package has been received and is on its way to the designated destination. |
|
Out For Delivery |
When the status indicates “Out for delivery,” expect the parcel to arrive at its final destination. Canada Post will also share more details about the parcel’s delivery progress. |
|
Notice Left |
The package has been redirected to a pick-up location or post office due to no one being available to receive it, the large size could not fit in the mail compartment or post office box, or the sender has instructed the package to be picked up at a post office. |
|
Delivery Attempt Made / Rescheduled For Delivery Next Business Day |
An unsuccessful delivery has prompted Canada Post to reschedule for the next business day. The parcel may also have been returned to the depot, but there is no option for postal office pick-up. |
|
Verifying Recipient's Address; Possible Delay |
There is a discrepancy with the delivery postal address that needs verification noticed by the delivery agent. |
|
Check Delivery Progress |
Canada Post’s shipment process was interrupted, and you need to review the details shared below the delivery progress bar. |
|
Item Held By Customs |
The package is awaiting customs clearance. |
|
Delivered As A Safe Drop |
The recipient was not available to receive the package, but it was left at a safe location in their vicinity. |
|
Available For Pickup |
Canada Post has safely delivered the package to a pick-up location, and it is ready for collection. |
|
Tracking Information Is Unavailable |
The package may have been mailed, but the tracking information is unavailable because of delays updating it, or it was sent by Letter-post or Small Packet to a US or international destination. |
The following section answers some frequently asked questions to understand how Canada Post tracking works.
Canada Post tracking is accurate most of the time. However, their estimated delivery times may vary depending on many factors, such as customs holding up packages and delays in updating the tracking information by senders, which occasionally affects the delivery time.
When you notice that it has been a while before the tracking status of your Canada Post parcel has been updated, it means there may be possible delays, such as bad weather and road closures, affecting the delivery progress.
Canada Post updates tracking statuses on weekends, although less frequently than on business days. This is because Canada Post does not deliver on weekends and has fewer employees available to update parcel statuses.
Canada Post’s attempt to deliver your package to you in person may not always be possible. In this case, the package will be dropped at a safe spot around your home or handed over to someone else at your destination. Check-in with anyone in your home, neighbors, building managers, or others with whom you share a community mailbox to help trace the package.
The Canada Post tracking API is a shipment status tracking solution that empowers businesses of all sizes to track multiple shipments conveniently and maintain end-to-end visibility into the delivery process. Integrating with the Canada Tracking API allows your business to track orders and returns across Canada and the other 190 countries that Canada Post ships to.
TrackingMore is a cutting-edge shipment tracking API that integrates with more than 1100 carriers globally, including Canada Post. TrackingMore boasts exceptional data accuracy and excellent API uptime of 99.9%, allowing your business to provide real-time shipment status updates to customers wherever they are. The solution also complies with the rigorous ISO27001 data protection standards.
Top brands like Amazon, DJI, Shein, Printify, and DhGate approve of TrackingMore and integrate with our API to help them deliver an exceptional customer experience and drive sustainable business growth.
With TrackingMore, you can improve shipment status monitoring for thousands of orders, including Canada Post shipments, without breaking a sweat. The API is easy to deploy without needing a robust development team, and the TrackingMore support personnel is always on hand 24/7 to help you streamline the integration.
TrackingMore is an easy-to-use package tracking solution featuring a powerful API connecting to over 1100 global couriers.
Express: UPS tracking, DHL tracking, FedEx tracking, TNT tracking
Post: USPS tracking, China Post Tracking, Hong Kong Post Tracking, etc.
With TrackingMore, you can keep tabs on up to 50 Canada Post parcels anywhere in the world, 26 more than when using Canada Post’s API. All these tracking data can be viewed in one convenient dashboard.
TrackingMore also allows you to set up SMS and email notifications to keep customers in the loop about their package’s delivery status. This feature can help keep the number of WISMO tickets low and smoothen the tracking experience for your customers. It also helps you free up resources in-house to cater to more urgent customer matters when they arise.
You can contact Canada Post customer service if you need help tracking your parcel status through the following channels.
Improve the post-purchase experience for your customers with Canada Post API integration in TrackingMore. Track bulk orders from a single dashboard with our unified data format that allows you to stay ahead of shipment exceptions and enhance your response time, manage customer expectations more satisfactorily, and optimize delivery routes.
Book a demo today and get a glimpse of how we can help you transform your business logistics.
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