FedEx Tracking

How To Track a FedEx Package?

 

Tracking a FedEx package is essential for knowing where the shipment is and estimating its arrival. There are numerous ways to track your FedEx package, including the official FedEx website and a reliable third-party shipment tracking platform like TrackingMore. Here is a breakdown of how to track your package using each method.

1. Via FedEx’s Website

Tracking a FedEx package via the company’s official website is straightforward, and it will only take a few seconds to get information on your parcel.

1. Log on to the FedEx website, and in the middle of the home screen, enter your tracking number in the search field.
2. To track multiple shipments, click on the option below the search bar. On the page that shows up, enter the tracking numbers and click the track option.
3. The tracking information on your FedEx parcel will show up in the next window.

Note: You can click on the SEE FULL DETAILS button to see more about the shipment you are tracking.

2. Via Other Official Ways

There are other official ways provided by FedEx for tracking your shipments so you can explore your options and use the most convenient way. Some of these other official ways include the following.

• Via the Official FedEx Mobile App

The official FedEx mobile app available on Android and iOS is a convenient way to get shipment updates on your phone including pictures.

• Via Email

To track your FedEx package via email, compose a new email with a blank subject line, and in the body share your tracking number.

You can share up to 30 tracking numbers separated by emails or each on its own line. Then wait for the FedEx team to contact you with information on your packages.

• Via Phone Call

You can track a FedEx package by calling their customer support at 1.800.GoFedEx or 1.800.463.3339, calling out “track” and following the prompts.

• Via Text

If texting is your preferred method of communication, you can send the word “follow” to 48773. Ensure to include your door tag number to efficiently track the whereabouts of your shipment.

• Via FedEx Delivery Manager®

FedEx Delivery Manager® enables you to monitor your FedEx deliveries, manage delivery schedules and locations, and customize your delivery preferences. FedEx Delivery Manager is accessible through the web and a mobile application for Android or iOS. It enables you to track your shipments during the delivery process by means of delivery notifications. Choose to receive updates via email, text, phone, mobile app, or a combination of these.

3. Via TrackingMore

TrackingMore is an all-in-one package tracking platform. Whether you are a buyer tracking your online order, a merchant looking to streamline communication with customers, or a developer in search of a way to streamline FedEx tracking for your system, this package tracking aggregator is the best solution.

Track your FedEx packages on TrackingMore with these steps.

1. Visit the TrackingMore tracking page.
2. Select FedEx from the carrier list.
3. Enter your tracking number and click on the Track button.
4. Then you will be redirected to the tracking result page.

For businesses and developers, TrackingMore offers APIs that can be easily integrated into your existing systems. This means you can automatically track FedEx packages within your own platforms, streamlining operations and improving customer communication without needing to manually check each shipment.

Why Should I Choose To Track With TrackingMore Over FedEx for My Business?

Choosing to use TrackingMore over FedEx for your business has many benefits that can boost your operational efficiency and customer satisfaction:

1. Multi-Carrier Tracking in One Place: TrackingMore lets you track shipments from 1537 carriers, not just FedEx. This one platform is a game-changer for businesses that use multiple shipping partners, so you can see all your deliveries in one place and save time and complexity.

2. Better Customer Communication: With TrackingMore, you can give your customers real-time tracking information from one place, no matter which carrier you use. This is more transparent and builds trust, as your customers get updates directly from your business, not multiple carrier websites.

3. Customizable Notifications and Alerts: TrackingMore lets you set up custom notifications to suit your business needs. You can automate alerts for key shipping milestones, like when a package is shipped, out for delivery, or delivered. This keeps your team and your customers in the loop and reduces inquiries and overall customer hassle.

4. Detailed Analytics and Reporting: TrackingMore has advanced analytics tools to give you insights into your shipping. You can track delivery times, identify delays, and monitor carrier performance so you can make data-driven decisions to optimize your logistics.

5. API Integration for Seamless Workflow: TrackingMore has robust API integration so you can embed tracking into your existing systems. This lets you automate tracking, streamline workflows, and reduce manual data entry to boost operational efficiency.

 

What Is FedEx Tracking Number?

 

FedEx tracking number is a randomly generated number that helps identify your package along its journey to the set destination. Getting this tracking number right is key to efficiently tracking your package. Any errors will result in no information about the package being pulled up when tracked.

FedEx Tracking Number Format

Typically, FedEx tracking numbers are composed solely of numeric characters and are designed to uniquely identify each shipment within the FedEx network. These tracking numbers can be 10, 12, 20, or 22 digits long, depending on the specific FedEx service or shipping method used. The length of the tracking number often correlates with the type of service, such as FedEx Express, FedEx Ground, or international shipments.

FedEx Door Tag Number

Most people live a busy life which may conflict with your ability to pick up a FedEx parcel being delivered to you. In this instance, FedEx will issue you with a door tag number. The door tag number is a code associated with the package’s original tracking number. It starts with the letters "DT" followed by 12 numbers, eg. DT 0000 0000 0000.

Using the information on the door tag left by FedEx, you can determine what are the next steps after a missed delivery. Most times, you can collect the package at a local FedEx distribution center. The door tag number can also be used to track the package via the FedEx website to find out more about the shipment.

Note: FedEx door tag number tracking is only available for FedEx Express and FedEx Ground U.S. and Canadian shipments.

 

What Do FedEx Tracking Statuses Mean?

Each FedEx tracking status indicates a specific event in relation to the package being tracked. Understanding these tracking statuses and their meanings is essential for a smoother tracking experience.

The following table is a breakdown of the common FedEx tracking statuses.

Tracking Status	Description
Shipment information sent to FedEx	The shipment details have been provided to FedEx, but the package has not yet been picked up.
Picked up	{Carrier} has collected the package from the sender.
Left FedEx origin facility	The package has departed from the initial FedEx facility where it was processed.
On the way / In transit	The package is en route to the next destination, typically moving between facilities.
Arrived at FedEx hub	The package has arrived at a major processing center or hub within the FedEx network.
Departed FedEx hub	The package has left the hub and is continuing its journey to the final destination.
Clearance in progress	The package is currently undergoing customs clearance, either in the origin or destination country.
International shipment release - Export	The package has cleared customs in the country of origin and is ready to leave for its destination country.
International shipment release - Import	The package has cleared customs in the destination country and is ready for delivery.
At destination sort facility	The package is at a FedEx facility close to the delivery address and is awaiting final delivery.
At local FedEx facility	The package has been received and scanned at the local FedEx facility.
Out for delivery	The package is on the delivery vehicle and will be delivered to the recipient soon.
Delivered	The package has been successfully delivered to the recipient.

 

What Does FedEx Delivery Exception Mean?

 

FedEx delivery exceptions are unexpected events that prevent a package from being delivered as planned. These exceptions can occur due to various reasons, such as holiday closures, the absence of a required signature at the recipient’s address, or other unforeseen circumstances. Below are some common reasons for package delays and the corresponding statuses you might encounter.

Tracking Status	Description
Clearance delay	Customs and clearance delays can be caused by a variety of factors; the following are a few examples: - Lack of documentation - Documentation that is incomplete, absent, or inaccurate - Regulatory agencies require additional documentation. - Additional regulatory agencies necessitate processing. - Shortage of component(s) in a multi-piece shipment prior to delivery.
Operational delays	There are numerous causes for operational delays; the following are a few examples: - The postal code of the recipient is incorrect. - Absence of address information, such as the intercom code or apartment number - Additional circumstances that cause the shipment to be delayed in delivery
Weather delays	Weather delays are caused by natural disasters outside FedEx's control, such as snow, hurricanes, fires, tornadoes, or storms.
Delivery is held, unable to collect payment	The delivery is being held due to an inability to collect payment. This means that we have made an attempt to contact you regarding a shipment that necessitates the payment of charges, such as duties, taxes, and other related fees, prior to delivery.
No scheduled delivery date at this time	The estimated delivery date may not be available at this moment or FedEx does not currently have the package in its possession. They may be unable to provide an accurate estimate of the package's arrival time if a shipment experiences a delay or an exception in handling. The type of delay may affect the delivery commitment.
Scheduled delivery is now pending	Every effort is being made to expedite the delivery of your shipment. Delivery commitments are contingent upon the nature of the delay and their efforts to alleviate it.

 

FedEx Tracking API

 

The FedEx Track API provides real-time tracking for FedEx shipments, allowing businesses to track up to 30 packages at once. It offers features such as accurate delivery status updates, the ability to obtain signature proof of delivery, and automated notifications to keep all relevant parties informed of shipment progress, which makes it an essential tool for managing and verifying deliveries efficiently.

Why Should I Use TrackingMore API Instead?

TrackingMore’s parcel tracking API supports 1537 carriers globally which ensures maximum visibility into the status of all your shipments.

If you are an e-commerce merchant, this tracking API allows you to customize the tracking experience for your customers and brand it to enhance engagement with the customers. You can also configure SMS and email notifications with marketing elements to keep your customers informed and connected to your brand.

TrackingMore is designed for easy implementation, even if your business doesn’t have a large IT team. Plus, our 24/7 customer support is always available to assist you. Schedule a demo with our sales team today to discover how TrackingMore can elevate your business and improve your customer experience.

 

FedEx Shipping & Tracking

 

FedEx offers a range of shipping services, including FedEx Ground for reliable and cost-effective ground shipments within North America, FedEx Express for fast, time-sensitive deliveries, FedEx Freight for less-than-truckload shipments, and FedEx One Rate for simplified, flat-rate options. Additionally, the FedEx tracking service provides real-time updates on package location and estimated delivery times through its website or mobile app.

FedEx Ground Shipping & Tracking

FedEx Ground specializes in cost-effective, ground shipping within North America, offering reliable service for both businesses and individuals. With a focus on small-package deliveries, FedEx Ground aims to provide a balance between speed and affordability. All FedEx packages can be tracked via the FedEx website or mobile app.

FedEx Ground Shipping	Weight Limit & Maximum Size	Delivery Area	Shipping/Delivery Time
FedEx Home Delivery®	Up to 150 lbs., 108’’ in length and 165’’ in length plus girth	Throughout all 50 states	1-5 business days / 3-7 days to Alaska and Hawaii
FedEx Ground®	Up to 150 lbs., 108’’ in length and 165’’ in length plus girth	Throughout all 50 states to all US business addresses and Canada	1-5  business days / 3-7 days to Alaska and Hawaii
FedEx Ground® Economy  (Formerly FedEx SmartPost®)	Up to 70 lbs., 130’’ in length plus girth	Throughout full US residential coverage	2-7 business days

FedEx Express Shipping & Tracking

FedEx Express offers fast and reliable delivery services both domestically and internationally, reaching over 220 countries and territories. Specializing in time-sensitive shipments, FedEx Express provides a range of shipping options to meet various delivery deadlines. FedEx Express tracking service offers real-time updates, allowing customers to monitor their packages from pickup to delivery through the FedEx website or mobile app.

FedEx Express Shipping Service	Category	Description	Shipping/Delivery Time
FedEx Express (Domestic Packages)	FedEx SameDay®	Fastest ground option for packages within hours in the US	Same day
	FedEx First Overnight®	Fastest next-day shipping service that delivers packages throughout the US	Early morning the next business day
	FedEx Priority Overnight®	Faster next-day shipping service that delivers packages throughout the US	Mid-morning the next business day
	FedEx Standard Overnight®	Fast next-day shipping service that delivers packages throughout the US	Afternoon next business day
	FedEx 2Day® A.M.	Morning delivery on the second business day throughout the US	2 days by 10:30 a.m. to U.S. businesses /by noon to residences
	FedEx 2Day®	Afternoon delivery on the second business day throughout the US	2 days by 5:00 p.m. to most areas /by 8 p.m. to residences
	FedEx Express Saver®	Three days shipping throughout the US except Alaska and Hawaii	Delivery within 3 days (Mon-Fri)
FedEx Express (International Packages)	FedEx® International Next Flight	Ship across the globe within hours	Depends on the next available flight
	FedEx International First®	Fast global shipping within one day	1 day
	FedEx International Priority® Express	Fast international shipping	2 days
	FedEx International Priority®	Fast worldwide shipping to 220+ countries and territories	3 days
	FedEx International Economy®	Expedited shipping to 215+ countries and territories	2-5 days

FedEx Freight Shipping & Tracking

FedEx Freight provides less-than-truckload (LTL) shipping services for both domestic and international markets. Catering to businesses and individuals, it offers a range of delivery speeds and service options to move larger goods efficiently. Customers can also take advantage of the FedEx robust tracking system for this shipping option.

FedEx Freight Shipping Service	Category	Description	Shipping/Delivery Time
FedEx Freight Shipping (Domestic Freight)	FedEx SameDay® Freight	Ship time-sensitive freight to all 50 states	Same-day within hours
	FedEx First Overnight® Freight	Ship urgent heavyweight air freight fast to all 50 states	9 a.m. Next business day
	FedEx 1Day® Freight	Ship urgent heavyweight air freight fast to all 50 states	10:30 a.m. Next business day
	FedEx 2Day® Freight	Send palletized freight to all 50 states	2 days
	FedEx 3Day® Freight	Expedited palletized freight shipping to all 50 states	3 days
	FedEx Freight® Priority	Ship less-than-truckload LTL freight within the US, Mexico, and Canada	1-3 days
	FedEx Freight® Economy	LTL freight throughout the US and Canada	3-6 days
FedEx Freight Shipping (International Freight)	FedEx® International Next Flight	Fast international freight shipping	Depends on the next available flight
	FedEx International Priority® Freight	Time-definite freight shipping to 130+ countries	1-5 business days
	FedEx International Economy® Freight	Tim-bound freight shipping to more than 130 countries	5 business days
	FedEx International Premium®	Airport-to-airport freight for delivery in major international markets	1, 2, and 3 business days

FedEx One Rate

FedEx One Rate offers a simplified, flat-rate shipping service for domestic packages, allowing for predictable pricing based on package size and chosen delivery speed. This service eliminates the need for weight and distance calculations, making it a straightforward option for shipping. FedEx tracking is available for this service as well.

FedEx One Rate Service	Category	Description	Shipping/Delivery Time
FedEx One Rate (Delivery through FedEx Express)	FedEx First Overnight®	Flat rate express shipping to all 50 states	Early morning the next business day
	FedEx Priority Overnight®	Flat rate express shipping to all 50 states	Mid-morning the next business day
	FedEx Standard Overnight®	Flat rate express shipping to all 50 states	Afternoon next business day
	FedEx 2Day® A.M.	Flat rate express shipping to all 50 states	Delivers in the morning within two days
	FedEx 2Day®	Flat rate express shipping to all 50 states	Delivers anytime within two days
	FedEx Express Saver®	Flat rate express shipping throughout the US except Alaska and Hawaii	Delivery within 3 days Mon-Fri

 

What Is FedEx?

 

FedEx was founded in 1971 and began formal operations two years later in Memphis, Tennessee, where it is headquartered today. Its founder is Frederick Smith, a Yale graduate who wrote the business plan for FedEx as a term paper while still in college. FedEx was registered as Federal Express Corporation at its founding with an aim to resolve the issue of urgent mail deliveries in the US. It was renamed FedEx in 2000 and retains the name to date.

FedEx offers a host of shipping and transport services targeted at e-commerce businesses, individuals, and the government. FedEx provides a wide range of shipping and transport services tailored to e-commerce businesses, individuals, and government needs. By leveraging its core values — flexibility, efficiency, and intelligence — FedEx creates smarter, more effective supply chains.

 

How To Contact the FedEx Customer Service?

 

Service	Phone number	Address
U.S. and Canada Customer Service	1.800.Go. FedEx 1.800.463.3339 IVR Phone Menu	FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116
U.S. International Customer Service	1.800.247.4747	FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116
U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST)	1.800.238.4461	FedEx TDD/Hearing Impaired Customer Service Operations 3885 Airways Blvd. Module J 2nd floor Memphis, TN 38116
U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST)	1.888.464.0709	FedEx TDD/Hearing Impaired Customer Service Operations 3885 Airways Blvd. Module J 2nd floor Memphis, TN 38116
U.S. FedEx Express Freight Services (shipments over 150 lbs.)	1.800.332.0807	FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116

Note: If you'd rather avoid a phone call, consider texting 29372 to interact with FedEx's Virtual Support Assistant. For those located outside primary areas, choose the FedEx contact number best suited for your location to receive proper help.

 

FAQs on FedEx Shipping and Tracking

 

How can I find my FedEx tracking number?

FedEx tracking number on the label attached to the packages when the sender created shipping with FedEx. Customers can get their tracking number in the order confirmation email or shipping confirmation email sent by the sender.

How can I track my FedEx parcel without a tracking number?

FedEx provides alternative ways to track your package without a tracking number.

- Track by Door Tag Number

Door tag number tracking is available in the U.S. and Canada only.

- Track by FedEx Office Order Number

FedEx office order number tracking is available in the U.S. only.

- Track by Reference

Tracking by reference number including purchase order (PO) number, customer reference, invoice, Bill of Lading (BOL), and part number. This is only available for FedEx Express, FedEx Freight, FedEx Ground, and FedEx Ground® Economy.

- Track by Transportation Control Number (TCN)

You can track your government order by Transportation Control Number.

How many digits are in a FedEx tracking number?

Typically, FedEx tracking numbers will feature a 10, 12, 20, or 22-digit code and the length depends on each FedEx shipping service you use.

How late does FedEx deliver?

FedEx generally delivers packages between 8 a.m. and 8 p.m., from Monday to Sunday for residential addresses, excluding FedEx Express consignments. Delivery schedules for FedEx Express differ based on the specific service. If you receive a notification stating your package will be delivered by the day's end, it typically means your package should reach you by 8 p.m., which is when FedEx typically concludes its delivery rounds.

Does FedEx deliver on Saturday or Sunday?

FedEx delivers on Saturdays and Sundays depending on the service the sender used to ship the parcel.

Yes, Saturday delivery is an option in certain areas. If this service is offered in your market, you'll have the opportunity to choose the Saturday Delivery feature when using the FedEx online shipping platform.

Why my package status hasn't been updated recently or the delivery is pending?

Packages within the FedEx network get status updates at different stages from the time of pickup to delivery. It's common for a parcel to have no updates for over 24 hours as it's being transported. If you don't see any tracking updates, it's advisable to check with your sender to ensure the tracking number provided is accurate.

What is a delivery exception in FedEx?

A FedEx delivery exception indicates a temporary hold-up of your package during its transit due to unforeseen events. This could be because of adverse weather conditions, natural calamities, transportation problems such as a tire puncture, or other unexpected situations.

How can I contact FedEx by phone?

If you're in the USA or Canada, reach out to 1-800-GO-FedEx or 1-800-463-3339. For other regions, please choose the appropriate contact number specific to your location.