FedEx Ground Tracking

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Improve your FedEx Ground Tracking experience with TrackingMore – save your time, cost, and effort and secure your deliveries. 


  • FedEx Ground Tracking
  • About FedEx Ground
  • FedEx Ground Shipping Service
  • How Can I Track My FedEx Ground Package?
  • FedEx Ground Tracking Number
  • FedEx Ground Tracking Status
  • FedEx Ground Tracking API
  • FAQs on FedEx Ground Tracking
  • How to Contact FedEx Ground Customer Support

FedEx Ground Tracking

FedEx Ground tracking can be done using several methods that the company makes available to customers shipping and expecting their parcels within the US and North America. These tracking methods include the official FedEx website, mobile app, email, and SMS. Each of these tracking options only tracks FedEx Ground packages, which makes them inefficient for businesses tracking FedEx packages that are handled by multiple carriers.

TrackingMore is an advanced multi-carrier tracking platform that simplifies FedEx Ground tracking, ensuring you can get real-time updates on your shipment. This article explores how to use both methods to monitor the movement of your packages and will highlight why the multi-carrier tracking platform —TrackingMore is a superior alternative worth your time.

About FedEx Ground

FedEx Ground is a subsidiary of the FedEx Corporation charged with ground delivery of packages in the USA mainland and its territories and Canada. The logistics company was started in 1985 as the Roadway Package System and later acquired by FedEx in 1998 before rebranding to FedEx Ground in 2000.

FedEx Ground offers fast and reliable domestic and cross-border delivery of parcels to Canada, covering all business addresses. This service is a go-to option for e-commerce merchants and physical businesses looking to ship affordably to customers in North America.

FedEx Ground Shipping Service

FedEx Ground Shipping provides cost-effective and time-efficient delivery services for businesses and individuals across the United States and Canada. It includes various shipping options to cater to different logistics needs. Moreover, FedEx Ground Shipping offers reliable tracking services to allow customers to remain updated on the current status of their shipments. The highlights of each FedEx Ground Shipping option are presented as follows.

  • FedEx Ground Shipping

FedEx Ground Shipping features low-cost deliveries to businesses without sacrificing the customer experience. It covers all business addresses across all US 50 states. FedEx Ground Shipping time varies with the distance: 1-5 working days within the contiguous US and 3-7 working days for shipments to/from Alaska and Hawaii. FedEx Ground Shipping packages have limits on weight (150 lbs) and size (L 108" and L+2W+2H 165"). Customers can calculate FedEx Ground Shipping cost based on the size, weight, and distance of the packages. Furthermore, customers can monitor the ongoing shipping status of their shipments with FedEx Ground Shipping Tracking.

  • FedEx International Ground Shipping

FedEx International Ground Shipping addresses deliveries between the US and Canada, and within Canada. There are two main shipping solutions: from Canada to the U.S. and from the U.S. to Canada. you can access FedEx International Ground tracking service to get up-to-date information on their shipments’ transit statuses.

1. International Ground™ Shipping to the U.S.

International Ground™ Shipping to the U.S. offers a door-to-door shipping service with affordable quotes. It delivers packages throughout the U.S. within 2-7 business days. There are also limitations on the weight (150 lbs) and size (L 108" and L+2W+2H 165") of the packages. Various additional services are also available to improve the shipping experience, such as FedEx® Delivery Signature Options, FedEx International Ground Select Your Own Broker, FedEx Ground Alternate Address Pickup, etc.

2. International Ground™ Shipping to Canada

International Ground™ Shipping to Canada is a highly cost-effective service covering all business and residential addresses in Canada. It saves time and cost by providing flexible brokerage options and discounts on clearance entry fees. It also guarantees a dispatching time within 2 to 7 international business days. 

  • FedEx Domestic Ground Shipping

FedEx Domestic Ground Shipping provides a cost-effective and reliable solution for shipping non-urgent packages within the United States, offering nationwide coverage, flexible weight and size limits, and convenient tracking options.

1. FedEx Home Delivery

FedEx Home Delivery stands out for its extensive reach to residential areas throughout the entire U.S., including Alaska and Hawaii. It supports everyday delivery even on Sundays, evenings, and at the appointed time. The transit time usually ranges from 1 to 5 days within the contiguous U.S., and 3 to 7 days to/from Alaska and Hawaii. Packages are limited to 150 lbs, 108" in length, and 165" in length plus girth. You can get your shipping quote by calculating FedEx Home Delivery Rates. What’s more, FedEx Ground Home Delivery tracking helps you to know what to expect about your packages.

2. FedEx Ground Economy

FedEx Ground Economy provides an economical logistics solution for small to medium-sized businesses, which is perfect for outbound residential shipments and returns of low value, low weight and low urgency. This service covers all residential locations across the U.S. The transit time varies within origins and destinations. Shipments within the contiguous 48 states typically cost 2 to 7 working days while packages from/to Alaska and Hawaii need more time. Deliveries are supported every day of the week. Packages should be limited to 130" in length plus girth and 70 lbs in weight, ideally 1 to 10 lbs. Businesses can also greatly benefit from the efficient and easy return services provided by FedEx Ground Economy. Apart from that, FedEx Ground Economy tracking offers customers clear insights into the whereabouts of their packages. However, if you are running a business and want to improve the tracking experience, FedEx Advanced Tracking is your perfect choice. You can get clear tracking visibility, personalized management options, and real-time notifications for your customers.

How Can I Track My FedEx Ground Package?

FedEx Ground packages sent to all US states and Canada can be easily tracked using the following comprehensive tracking methods.

  • Via the Official Website

FedEx tracking page

The FedEx official website is one of the trusted ways to track the status of a FedEx Ground package using the following procedure.

  1. Visit the official FedEx website.
  2. Type in the package tracking ID in the query box or click the Multiple Tracking Numbers option if you are tracking multiple FedEx Ground packages simultaneously.
  3. Click the Track button and wait for the system to consolidate information on the package.
  4. FedEx will load information on the package on a new window.

FedEx tracking status

  • Via Official Mobile App

FedEx mobile phone

FedEx has a mobile app available downloadable on your Android or Apple device. After installing the app, track FedEx Ground packages in the following way with no need to register.

  1. Open the FedEx mobile app on your handheld device.
  2. Click on the menu button and select the Track option.
  3. Key in the package tracking number and hit the search button.
  4. The screen will refresh with details on the FedEx Ground package you are tracking. 
  • Via Other FedEx Tracking Means

Aside from the official FedEx website and mobile app, you can also leverage other methods provided by the courier to track your packages. These methods include the following.

  • Via SMS

FedEx Ground packages can be tracked via SMS using the door tag number assigned if sent using the Home Delivery service. Send the word ‘follow’ plus the door tag number to 48733 to start receiving shipping updates on the parcel in question. 

  • Via Call

Calling is another option available for tracking FedEx Ground packages. This method requires you to call 1.800.GoFedEx or 1.800.463.3339 and say “track my package” then follow the instructions you will be given.

  • Via Email

Tracking FedEx Ground packages via email lets you follow the movement of up to 30 packages from your inbox. To use this method, compose a new email and leave the subject line blank. In the body of the email, enter your package’s tracking, order, or reference number. For multiple packages, enter the numbers in a line separated by commas or have each on a separate line. Send this email to [email protected] and wait for a reply with tracking updates.

  • Via FedEx Delivery Manager

The FedEx Delivery Manager is an ideal package tracking option for businesses that need to follow up on up to 20,000 parcels simultaneously. This tracking method lets you track the packages on a consolidated dashboard without entering the tracking numbers. Sign up for FedEx Delivery Manager through the mobile app or the official website to use its tracking function.

  • Via TrackingMore (Powerful Third-Party Platform)

TrackingMore FedEx Ground tracking page

Of the FedEx Ground tracking options listed in this article, TrackingMore is the best option for knowing the whereabouts of any package which enables you to track up to 50 FedEx Ground packages in one search. 

Accessing FedEx Ground Tracking is a service reserved for registered users who have established an account with TrackingMore. By creating an account, you gain access to a large number of tracking capabilities, allowing you to monitor your shipments with ease. Whether you're a business owner managing multiple shipments or an individual sending occasional parcels, our tracking service is designed to cater to all your needs. To unlock the full potential of FedEx Ground Tracking and experience seamless shipment monitoring, we encourage you to take advantage of our free trial offer. Signing up is quick and easy, so join our growing community of satisfied users and elevate your shipping experience today!

TrackingMore trumps all other tracking options on this list because of its integration with 1,100+ global couriers such as USPS, DHL, and Canada Post. This support for multiple carriers empowers online retailers to provide customers with a seamless tracking experience for FedEx Ground packages and other packages handled by the couriers that TrackingMore’s API solution supports.

FedEx Ground Tracking Number

As with all other FedEx services, packages sent via the FedEx Ground service are also assigned a distinct tracking number that helps identify them and their movements during the delivery process. Without the tracking number, it is impossible to use a more reliable tracking solution like TrackingMore.

The format of FedEx Ground tracking numbers is digits-only and consists of 12-15 characters in total. Below are some examples of authentic FedEx Ground tracking numbers.

- 981267071302266

- 687111065290

As standard practice, FedEx Ground tracking numbers are written on the postage receipt of the package. This number is also sent to the recipient through a shipment confirmation email with instructions on tracking the incoming package.

A FedEx Ground shipment in the US and Canada can also have a door tag number if the recipient misses a delivery. This code is a unique 14-character ID starting with “DT” followed by 12 numerals such as DT111222333444. The delivery driver leaves the door tag number with instructions on retrieving the delivery. This number can also be used to track the package's whereabouts through the FedEx official website and mobile app.

FedEx Ground Tracking Status

When a FedEx package is tracked using the official website, the system returns a tracking report with tracking statuses that may confuse a first-timer. The table below will help you understand what FedEx Ground tracking statuses mean by listing some common ones with their meanings.

FedEx Ground Tracking Status


Shipment information sent to FedEx

The sender has sent the shipment information to FedEx Ground and generated a shipping label.

Picked up - Bloomington, CA

A FedEx Ground driver has collected the item from the sender’s location in Bloomington, CA.

Arrived at FedEx location - Bloomington, CA

The package has been delivered to a FedEx location for sorting and processing.

Shipment arriving on time - Bloomington, CA

FedEx Ground estimates the shipment will be delivered on time.

Departed FedEx location - Bloomington, CA

The package has left the FedEx location in Bloomington, CA.

On the way - Chandler, AZ

The parcel is in transit.

At local FedEx facility - Chandler, AZ

The truck carrying the FedEx Ground package has reached the local FedEx facility in Chandler, AZ.

Arrived at FedEx location - Chandler, AZ

The FedEx Ground package has been scanned at the FedEx location in Chandler, AZ.

On FedEx vehicle for delivery - Chandler, AZ

Your package has been loaded onto a FedEx vehicle for the final mile delivery.

Shipment exception: Cannot locate recipient -  Chandler, AZ

The FedEx driver cannot locate the location provided by the recipient.

Delivery exception: Awaiting additional information from recipient - Chandler, AZ

The recipient needs to provide more information for the delivery to be completed.

Arrived at FedEx location - Chandler, AZ

The driver has returned the FedEx Ground package to a FedEx location.

Returning package to shipper: Shipment was not picked up within the required timeframe - Unable to deliver shipment - Chandler, AZ

The delivery could not be made because the recipient was unable to pick up the package on time. The FedEx Ground package will be returned to the shipper.

Address corrected

The recipient has rectified the address issue that led to the delivery exception.

Departed FedEx location - Chandler, AZ

The item has left the FedEx location in Chandler, AZ.

Delay: Package delayed - Chandler, AZ

There is a delay in delivering the package.

On the way - Rialto, CA

The FedEx Ground package is in Rialto, CA, being transported to Bloomington, CA. 

Arrived at FedEx location - Bloomington, CA

The FedEx truck carrying the FedEx Ground package has arrived at the courier location in Bloomington, CA.

At local FedEx facility - Bloomington, CA

The package has been scanned at the FedEx facility.

On FedEx vehicle for delivery - Bloomington, CA

The FedEx Ground package has been loaded onto a FedEx vehicle for the final-mile delivery.

Delivered - Peris, CA

The package was successfully delivered to the recipient in Peris, CA.

FedEx Ground Tracking API

FedEx Ground Tracking API helps businesses provide timely and accurate tracking information for customers in various forms of notifications, such as messages, emails, etc. Business ends can also enjoy excellent transparency of their shipments. Nevertheless, FedEx Ground Tracking API has certain shortcomings. Notably, it restricts users to a single tracking platform, leading to frequent switches between platforms when using multiple carriers. Additionally, FedEx Ground Tracking API only supports up to 30 packages at one single tracking, which is exceptionally insufficient for commercial operations. However, the third-party tracking API, TrackingMore, is a perfect alternative. 

Why Should I Use TrackingMore API Instead?

TrackingMore API has the following advantages that outperform FedEx API.

Broad Coverage of Carriers: TrackingMore supports 1242 logistics service providers, including not only FedEx but also other world-famous carriers, such as UPS, DHL, etc. 

Seamless Tracking Experience: TrackingMore provides user-friendly interfaces and 99.9% API uptime, which helps to ensure stable, timely, and accurate logistics updates.

Great Technical Support: TrackingMore is compatible with a wide range of programming languages, such as Python, Java, Node.js, etc., which allows smooth API integration of various platforms. Global support teams also stand by at any time for any potential technical problem. 

Sign up for a free trial of TrackingMore API to boost your business with improvements in tracking.

FAQs on FedEx Ground Tracking

  • How long does FedEx Ground take?

The transit times vary with the origins and destinations. Usually, it takes 1 to 5 working days for shipments within the contiguous U.S. and 3 to 7 working days for packages to Alaska and Hawaii. The delivery timeframe for FedEx Ground is between 8 a.m. to 8 p.m. To know exactly how fast your packages will reach their destinations, you can use FedEx Ground map. To know what to expect, you can track your shipments with FedEx Ground Tracking or TrackingMore.

  • Does FedEx Ground deliver on weekends?

FedEx Ground does not deliver on weekends. It delivers packages to commercial addresses from Monday to Friday. Whereas, FedEx Home Delivery delivers to residential locations every day of the week, including Saturday and Sunday

  • What is the difference between FedEx Ground and FedEx Home Delivery?

There are mainly two differences between FedEx Ground and FedEx Home Delivery: the delivery locations and the delivery times. FedEx Ground specializes in business or commercial addresses while FedEx Home Delivery caters to residential addresses. Besides, FedEx Ground delivers on Monday-Friday while FedEx Home Delivery operates seven days a week. Plus, there is an additional surcharge of $4 per package for FedEx Home Delivery.

  • What is the phone number for FedEx Ground?

You can contact FedEx Ground customer service at phone number 1 800 463 3339. For more detailed contact information, please visit FedEx Customer Support center.

  • What is FedEx SmartPost and what’s the relationship between FedEx SmartPost and FedEx Ground Economy?

FedEx SmartPost is a cost-effective logistics service especially designed for small-to-medium businesses. However, now it is renamed as FedEx Ground Economy. Despite the name change, FedEx SmartPost and FedEx Ground Economy are essentially the same.

How to Contact FedEx Ground Customer Support

The FedEx Ground customer team can be contacted through the following contact channels to help address any delivery or tracking issues encountered.

Contact Method


Mailing Address

U.S. Customer Service

(7 a.m.-8 p.m. CST)



IVR Phone Menu

FedEx Customer Relations

3875 Airways, Module H3 Department 4634

Memphis, TN 38116

U.S. TDD (Telephone Device for the Deaf) Services

(7 a.m.-8 p.m. CST)



FedEx TDD/Hearing Impaired Customer Service Operations

3885 Airways Blvd. Module J

2nd floor

Memphis, TN 38116

You can also contact the FedEx customer support virtual assistant by texting 29372. The virtual assistant is available 24/7

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