StarTrack Tracking

About StarTrack

StarTrack is an Australia-based courier and logistics company, headquartered in Strawberry Hills, Australia. StarTrack, a subsidiary of Australia Post, boasts an extensive delivery network tailored for business and e-commerce parcels. Leveraging Australia Post's international shipping expertise, it addresses both national and global delivery requirements efficiently.

As Australia's largest delivery network, it offers solutions for every business. It has 12.4 million delivery points across the Australia Post network and over 16,500 vehicles. It carries out more than 1,100 national flights every day to over 80 destinations.

StarTrack Tracking Service

StarTrack offers a range of shipping services with tracking features. The services are designed considering the needs of every individual and business organization. The services include fast delivery, an affordable rate, bulk shipping, and other features for shipping across the major cities of Australia and worldwide.

Here’s a brief overview of the services offered at StarTrack.

• Delivery Services

StarTrack provides a variety of domestic delivery services that ship consignments faster and at an affordable rate across the nation. The StarTrack shipping tracking feature allows customers to track their consignments and monitor the shipment progress.

The following are the services included within the delivery services.

Delivery Services	Description	Features	Tracking
Road Express	A cost-effective B2B service that offers shipping solutions to businesses across Australia.	✔Large & bulk consignment shipping ✔Daily pickup & delivery ✔Online pickup & re-delivery bookings ✔Contact centre support & service recovery ✔Proof of delivery	Available
StarTrack Premium	A fast domestic delivery service with a wide range of customized shipping services.	✔Next-business day delivery ✔Online pickup & re-delivery bookings ✔Daily service & finance reporting ✔Notification via email & SMS ✔Contact centre support & service recovery ✔ID site and capture ✔Proof of delivery	Available
StarTrack Courier	The fastest domestic shipping service that delivers shipments across towns 24/7, all year round.	✔Same-day Delivery ✔24 hours, 365 days delivery ✔Delivery speed choosing option (within 1+ hours to 4.5 hours) ✔Security-cleared specialist drivers ✔24/7 customer service ✔Delivery confirmation	Available
StarTrack Next Flight	The fastest interstate shipping solution that handles deliveries 24/7, all year round.	✔Same-day delivery ✔Security-cleared specialist drivers ✔24 hours, 365 days pickup & delivery ✔24/7 customer service ✔Delivery confirmation	Available

• International Shipping

StarTrack international shipping service delivers to over 190 countries and meets the shipping needs of both small and large businesses. However, the services are operated through Australia Post’s International Delivery Service, maintaining the rules and requirements of Australia Post. The international shipping service ensures transparency through the tracking feature that allows both senders and receivers to track the movement of their shipments.

The following are the services included in the international shipping service.

International Shipping	Description	Features	Tracking
Standard	Ideal service for shipping non-urgent parcels.	✔Standard price from $14.80 ✔Weight limit: 20 kg ✔Progress update via email & SMS ✔Compensation for loss or damage up to $100 ✔CN23 customs form ✔Optional extras: Signature on Delivery & Extra cover	StarTrack standard tracking is available
Express	Ideal service for shipping urgent letters, documents, and packages	✔Standard price from $29.80 ✔Weight limit: package 20kg, documents 500g ✔Shipment notification via SMS & email ✔Signature on delivery ✔CN23 customs form ✔Up to $100 compensation coverage for loss or damage ✔Optional extras: Extra cover (For up to $5,000 compensation)	StarTrack express tracking is available
Courier	Ideal service for shipping urgent letters, documents, and packages within 2+ business days in the major metro areas.	✔Standard price from $95.35 ✔Other features are the same as the International Express service.	StarTrack courier tracking is available

• Ship Sensitive & Special Freight

StarTrack offers special logistic solutions for shipping sensitive goods, difficult-to-deliver items, and military equipment. The following services are included in this category.

1. Special Service

StarTrack Special Service is an exclusive service for shipping large, heavy, or irregularly shaped items. Usually, expert hands and specialized vehicles are required to deliver these items safely. This service is ideal for changing houses or setting up business at trade shows.

The features of this service include-

✔Shipping sensitive, valuable, or fragile goods

✔Shipping large or irregularly shaped items

✔Vehicles with tail lift

✔Weekend and after-hours delivery

2. Security Express

StarTrack Security Express is a shipping service that delivers confidential documents, commercially sensitive goods, as well as military equipment. Government and private organizations both use this service to deliver their valuable data, goods, medical research items, antiques, etc.

The features of this service include-

✔24 hour National Security Coordination Centre

✔Tamper-proof packaging

✔Weekend and after-hours delivery

How to Track StarTrack’s Package

StarTrack’s package tracking feature provides the customer with peace of mind as they can see the whereabouts of their package and know the expected delivery time. StarTrack shipping tracking can be carried out in numerous ways, which include the StarTrack official website and reliable third-party shipment tracking platforms such as TrackingMore.

Here is a breakdown of the tracking process using both methods.

• Via the Official Website

To track your StarTrack package, all you need to do is -

1. Go to StarTrack's official website and click on the ‘Track & Track’ option.
2. Enter your tracking number in the tracking field and click the ‘Track’ button.
3. Then you will be directed to the tracking dashboard, where you can view the shipment progress in detail.

• Via TrackingMore (powerful third-party platform)

TrackingMore has over 1,100 carriers connected to its tracking API, and StarTrack is one of them, which allows seamless tracking of StarTrack packages online 24/7.

To track your StarTrack package using TrackingMore -

1. Visit TrackingMore’s official website and click on ‘carriers’ from the homepage menubar.
2. On the carriers page, search for StarTrack in the carriers search bar and click on the carriers that appear in the carrier list.
3. On the StarTrack Tracking page, enter your StarTrack tracking number in the tracking field and click the ‘Track’ button.

Then the tracking dashboard will appear on the screen with a detailed delivery journey. Initially, the dashboard displays the current shipment status.

Alternative tracking with TrackingMore:

You can use an alternative method provided by TrackingMore to track your StarTrack packages. At the top of the carriers page, there's a tracking tool equipped with an auto-detection feature for carriers. Simply input your StarTrack parcel tracking numbers, and TrackingMore will automatically identify the corresponding carrier, displaying the tracking information instantly.

Or you can go to the Australia Post tracking page to track your StarTrack packages if there are any exceptions.

Why Should I Choose to Track Using TrackingMore Over StarTrack?

Although the StarTrack tracking system is good enough to help you track your package, it might have certain limitations. For instance, if StarTrack works as a third-party logistics service, it will have to switch to other courier services during the shipment journey. In case the courier services are not linked with the StarTrack tracking API, you won’t be able to access the last mile update. However, you won’t have to experience such a situation if you use TrackingMore. It has a wide network of integrated carriers that ensures you have access to last-mile information. 

TrakingMore offers advanced features that include-

• Track StarTrack and 1,100+ carriers worldwide
• Clear shipment visibility with last-mile updates
• Fast website performance

StarTrack Tracking Number

A StarTrack tracking number is a unique identification number assigned to each shipment registered at StarTrack for delivery, be it domestic or international. It allows both the sender and receiver to track their shipment from dispatch to the final delivery destination.

Usually, merchants or senders send the tracking number to the receivers or customers through a confirmation email.

• StarTrack Tracking Number Format and Examples

The most common StarTrack tracking number format consists of 12 alphanumeric characters. However, the combination of letters and numbers is arranged in multiple ways.

Here are some examples of popular StarTrack tracking number formats.

- Two numbers + two letters + eight numbers: 22TZ50012768

- One letter + one number + two letters + eight numbers: I2BZ09103375, G8HZ20160458

It’s worth mentioning that some other less common formats may also exist. When your tracking number is shown to be invalid, please contact the sender or StarTrack customer service for assistance.

StarTrack Tracking Status

Here's a table with a list of tracking statuses and their explanations that you will see while tracking your package.

Tracking Status	Explanation
Shipping information received by Australia Post	The package has been registered for delivery.
Picked up from Sender	StarTrack picked up the package from the sender.
Item processed at facility	The package has arrived at the logistics facility and is being processed.
Transferred	The package has completed processing and has been transferred to the next facility.
In transit to next facility	The package is on its way to the next facility on the shipping route.
Onboard for delivery	The package is handed over to the delivery man, and he is on his way for delivery.
No one in attendance	The delivery attempt failed due to the absence of the receiver.
Delivered	The package has been delivered successfully.

StarTrack Tracking API

StarTrack delivery API is a great tool that you can use to book orders, print labels, handle payments, track packages, and so on. However, TrackingMore offers some distinctive features that you will not get from the StarTrack API.

Why Should I Use TrackingMore API Instead?

TrackingMore is one of the leading tracking solutions for the eCommerce industry. It has a powerful tracking API that is integrated with more than 1,100 carriers around the world. Its tracking system can detect carriers automatically and track up to 50 tracking numbers in a single search attempt, whereas the StarTrack tracking tool allows only 10 tracking numbers.

Here is a list of benefits TrackingMore Tracking API offers-

• Unified data format
• API uptime of 99.9%
• Military-grade security level
• Multiple programming languages (PHP, Java, Python, Ruby and Node.js)
• Technical support 24/7
• Branded tracking page
• Automatic shipment updates via SMS and email

TrackingMore also provides customized business-specific solutions. Sign up for a 7-day free trial today!

FAQs on StarTrack Tracking

• Is StarTrack a courier?

Yes, StarTrack is a courier company offering domestic and international delivery of packages and other goods. The company is a popular choice for its fast delivery time. It offers a wide range of services that are delivered the same day, the next day, and within a week.

• Why is my Australia Post delivery made by StarTrack?

StarTrack is an Australia Post subsidiary, and because both companies use the same delivery network, your AusPost can be delivered by StartTrack. Even if StarTrack handles the delivery, you can carry out AusPost tracking on the Australia Post tracking page.

• How long does StarTrack Express deliver?

StarTrack Express delivery time depends on the pickup-delivery location as well as the service categories.

For example, the delivery time for:- Priority courier service: Same day (to major cities)

- StarTrack Premium: Next day (to capital cities), 1-2 business days (to remote locations).

How do I Contact StarTrack

Reach out to StarTrack customer service for any query related to your StarTrack delivery tracking, missing items, or any other issue. Here is a table with contact details.

Channel	Details	Operation hours
Phone	13 23 45	Monday to Friday, 8 am to 6 pm *For WA, 8 am to 5:30 pm
Online Form	Tracking Form
Note: Customer service is unavailable on public holidays.