StarTrack Tracking

+61 13 2345 https://startrack.com.au/ star-track ★ ★ ★ ☆ ☆

Try: T2XZ50001426

Average transit time

1-7days

7-15days

>15days

My package status is "Not Found"？
◆ Description
• "Not found" means there is no information for the tracking number.
◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has been shipped.
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system.
◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
My package has no update for long?
◆ Description
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days. Following elements may
cause no updates of your package.
◆ Possible reason
• It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs procedure and airline arrangement.
If the sender chooses some quite slow couriers like China Post, it may take time for its arrival and a little shipment information may be updated.
• Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport. Tracking information
will not be updated until the package arrives next points.
◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
My package status is "Exception"？
◆ Description
• "Exception" means your package might have been sent to the sender, damaged, lost or other exceptions.
◆ What to do?
• Reach out to your seller or shipper for further details.
My package status is "Expired"？
◆ Description
The status "Expired" means your package has no update info for one month or has not been delivered for two month.
◆ What to do?
• Request your courier or shipping company to check the status of your package.
Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping courier and service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take only a few days to reach the sender. However, if your package is shipping through postal mail, you may need to wait longer. Besides, there are some other factors such as customs processing efficiency and weather.

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StarTrack tracking, trackingmore provide StarTrack API, shipment batch tracking management and an option to receive automated notification.

StarTrack Tracking Details

TrackingMore is a third party parcel tracking tool (also known as multi-carrier tracking tool) which supports online parcel tracking of worldwide 477 express and postal couriers. You can enter a tracking number, air waybill (AWB) number or reference number to track & trace a single international or domestic package, use CSV upload or restful shipment tracking API to track multiple packages.

If you check statuses of bulk international parcels shipping via StarTrack, TrackingMore will display all tracking details in one place, from both origin country and destination country.

You can subscribe email delivery notification in the StarTrack shipping tracking result page to auto send you alerts once there is an update of your order status.

If you want to find explanations of a specific tracking event, you can refer to "Tracking Status descriptions & suggestions".

Official website: https://startrack.com.au/

Contact Information:

Tel : +61 13 2345

Trackingmore provide real-time details of your StarTrack package,support multiple languages like English, French, Spanish, German and more.

1.Shipment Tracking Management:

a. Auto tracking and delivery notification:after logging in,you can set up the "Notification Settings",and the system will auto track your StarTrack waybills and notify customers when in transit, pick up, delivered or exceptions.

b. Compatible with ebay / aliexpress / magento: with your ebay,aliexpress,magento account bounding to trackingmore,our system will collect the data together , so you can manage your shipments in one place.

2.muti-language support: Support sixteen different languages,so it's convenient for users from different countries.

About StarTrack

The StarTrack fleet consists of over 3000 vehicles and delivers more than 1.2 million parcels every week in Australia. In order not to overlap territory and to avoid the chance encountering traffic jam, every delivery route decided is under extensive preparation. The standard working hours of this company are from 8am to 6pm, Monday to Friday. Your bookings for delivery services shall be in operating hours.

Terrible - again!

Fed-up customer

Why leave a card at my house saying I must pick my parcel up from the parcel depot half an hour away, without making it very clear that the parcel won’t actually be there until mid-morning the following day? Leaving that bit of information in small print at the end of the card is misleading at best. And, if nobody was home at 10am this morning to receive it, why isn’t taken to the parcel depot until the next day. Your customers are paying for the service, but you are stuffing their customers around!

2019-07-01 07:37

Click to review

Review

good

Teralyn

This courier is fantastic. It is much cheaper than other couriers and with a fast delivery.

2017-05-09 09:34

Show more reviews

StarTrack Tracking APP

Auto import and track StarTrack shipments from Shopify, Amazon, Magento, WooCommerce, Wish, eBay, AliExpress, shipstations shop
StarTrack Tracking API

Provide StarTrack tracking api for e-commerce developers to get real time StarTrack tracking info. Give customers access to track StarTrack parcels right at shopping cart and marketplace.
StarTrack Shipment Status Update Notification

Send customized email and sms notifications of StarTrack shipment status updates to reduce customers' queries when package is in "transit", "Out for delivery", "delivered" and so on.
Importing StarTrack Tracking Numbers

Bulk track StarTrack packages by uploading StarTrack Tracking numbers in CSV files