## Extending a Long Tradition of Inspiring Greatness 
Throughout its almost two centuries of history, King’s College London has been a renowned institution of learning, enabling innovation in the academic field. It is at King’s that the research leading to DNA structure discovery was conducted.

This impressive college also boasts 14 people from its campus and associated institutions being Nobel Peace Prize Laureates. Leading the pack is South African Apartheid liberator Archbishop Emeritus Desmond Tutu.

To date, King’s College London seeks to offer world-class education to people who are after solving the world’s most pressing needs. But there was a challenge that affected the student and staff experience at the college.

[![King’s College London-order-tracking-solution-by-trackingmore-2](https://blog.trackingmore.com/wp-content/uploads/2023/07/Kings-College-London-order-tracking-solution-by-trackingmore-2.png "King’s College London-order-tracking-solution-by-trackingmore-2")](https://blog.trackingmore.com/wp-content/uploads/2023/07/Kings-College-London-order-tracking-solution-by-trackingmore-2.png "King’s College London-order-tracking-solution-by-trackingmore-2")

King’s College London mail services department struggled to handle the volume of parcels received across its five campuses. Logging all parcel data was manual and time-consuming, while ineffective in tracking lost and undelivered parcels to students and staff.

The college identified the need for an efficient tracking system to help enhance parcel tracking to ensure communication with students and staff was transparent and reduce the workload in the mail services department.

> “The lack of a parcel tracking solution saw our mail services department have to deal with numerous uncollected parcels and others that got lost because their physical location could not be traced easily,” explained Stephanie Lambeth, Student Services Officer at King's College London.

## TrackingMore Streamlines Parcel Tracking for King’s College London
> “When we demoed TrackingMore’s tracking solution, it met the specific needs we had of digitizing the parcel tracking system and minimizing instances of lost parcels. From the onset, it proved to be the tracking partner we would work with long-term.” elaborated Stephanie Lambeth, Student Services Officer at King's College London.

King’s College London noticed positive changes in its parcel management within a few days of using TrackingMore’s tracking feature.

[![King’s College London-order-tracking-solution-by-trackingmore-3](https://blog.trackingmore.com/wp-content/uploads/2023/07/Kings-College-London-order-tracking-solution-by-trackingmore-3.png "King’s College London-order-tracking-solution-by-trackingmore-3")](https://blog.trackingmore.com/wp-content/uploads/2023/07/Kings-College-London-order-tracking-solution-by-trackingmore-3.png "King’s College London-order-tracking-solution-by-trackingmore-3")

**Parcel collection times sped up 8x**
TrackingMore helped King’s College London experience a significant improvement in parcel collection time. The manual parcel information logging process before TrackingMore was time-consuming and led to many delays. Most parcels were picked up after four days. The data upload feature that King’s College London leveraged helped reduce such a cumbersome process and allowed students and staff to be notified early about their parcels, which sped up collection times eightfold.

**Digitized parcel logging **
With TrackingMore’s tracking solution, the mail services department at King’s College London no longer needed to keep a manual log of parcels coming in and going out. TrackingMore simplified the process, allowing them to upload a CSV file containing all parcel details for easy tracking from end to end. The solution helps to organize and store all the information in a centralized hub.

**Mail services department productivity increased by 50%**
Partnering with TrackingMore helped the mail services department at King’s College London boost its productivity immensely. TrackingMore’s solution helped reduce the need for manual logging of parcel information, which freed the staff to focus on other value-creating activities that benefited students and staff at the college. King’s College London mail service department witnessed a 50% boost in their productivity.

**Enhanced parcel status monitoring **
With TrackingMore’s tracking solution, King’s College London enhanced the efficiency of its parcel status monitoring. A comprehensive and transparent parcel tracking system replaced the frustration and uncertainty that previously existed due to a lack of visibility into where a parcel was at any time.

TrackingMore allowed KCL’s team to keep up with the status of each parcel and be ready to respond to potential delays and other exceptions. Communication with students also improved, and King’s College London could serve them with custom notifications at each significant milestone.

[![King’s College London-order-tracking-solution-by-trackingmore-4](https://blog.trackingmore.com/wp-content/uploads/2023/07/Kings-College-London-order-tracking-solution-by-trackingmore-4.png "King’s College London-order-tracking-solution-by-trackingmore-4")](https://blog.trackingmore.com/wp-content/uploads/2023/07/Kings-College-London-order-tracking-solution-by-trackingmore-4.png "King’s College London-order-tracking-solution-by-trackingmore-4")

King’s College London Uses TrackingMore to Enhance Parcel Status Monitoring

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50%

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8X

50%

Transform Your
Shipment Tracking Today

King’s College London Uses TrackingMore to Enhance Parcel Status Monitoring

8X

50%

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Company Info

Results

8X

50%

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