• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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CNILINK is a technology-oriented company that endeavors to offer you power to overcome the challenges of cross border E-commerce. we focus on meet the transportation needs of domestic and foreign customers, faster and more efficient to the customer's products to market, to improve the sustainable competitive advantage of customers, our customers can rely on our experience and local network, every link in the supply chain to get value in return.
We provide one-step cross-border e-commerce solutions, supporting logistics systems , overseas warehousing returns and distribution services, and India domestic customer service help to handle a variety of issues in the logistics process.
Not Dilevered Yet
It's been more than 15 days.It is showing wrongly sorted.Very irresponsible service.I will never avail this pathetic service.
Bad Delivery .....
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They are always messed up. And it's sad that a company like shein has tied up with this idiotic service providing company. Pathetic
Click to review
Pathetic logistics company
No parcel delivers on time
Order not found always
I have tried multiple orders but it always shows order not found. I have been waiting for my order since last 20 days