DHL Tracking

DHL Tracking

DHL is Germany's largest logistics service provider and among the most reliable globally. The company has a “Track and Trace” option on its website, giving businesses and their customers a bird's-eye view of their packages’ journeys. All services offered by DHL feature free tracking using a tracking or DHL Express reference number. DHL tracking is efficient and helps parcel recipients and senders monitor the package’s cross-border movement to the more than 200 destinations DHL delivers. 

About DHL

DHL is a German logistics company founded in San Francisco, California, in 1969 by three friends, Adrian Dalsey, Larry Hillblom, and Robert Lynn. They had previously worked as couriers and decided to partner up to start their own company, which they named using the first letters of their surnames.

When the company was started 54 years ago, these three friends were the only employees and delivered each mail in person. Fast forward to today, DHL is owned by the DHL Group with headquarters in Bonn, Germany, and an ever-growing global workforce of over 600,000 employees in 220 countries and destinations.

DHL Tracking Services

The table below offers a detailed breakdown of services offered by DHL for personal and business use. 

Track your DHL parcels seamlessly no matter the service you’ve signed up to using DHL’s track feature with your DHL tracking or reference number. You can also use the TrackingMore DHL tracking page or myDHL+ and myDHLi portals for tracking and digital analytics.

Types Of Services Offered By DHL

DHL offers an array of services to meet your business and individual needs. Some of the options available via DHL include the following.

• DHL Express

DHL made a name for itself with its international shipping expertise and brings this service to you with DHL Express. As the name suggests, this service focuses on expedited international shipping, with DHL attempting to deliver on the next possible business day.

To streamline the process, DHL allows you access to customs experts and business advisors which ensure your packages can get through customs without any issues. Businesses signed up to DHL Express also receive preferential business shipping rates and flexible delivery options.

• DHL Global Forwarding

The world is now a global village with world trade as the engine behind the success of businesses. With DHL Global Forwarding, your business can trade globally thanks to the company’s freight transportation, customs clearance, and documentation services tailored to your needs.

The DHL logistics portal allows you a bird’s eye view into the entire logistics journey, ensuring that you stay updated on the status of your shipments conveniently and can direct your focus on developing other value-generating aspects of your business.

• DHL Supply Chain

DHL Supply Chain is a logistics partner with a robust 15M square feet of storage spread across 1,500+ warehouses in more than 50 countries globally. Around 160,000 supply chain experts are dedicated to this service to help your business with warehousing, e-commerce fulfillment, packaging, and transport support.

• DHL eCommerce Solutions

The rapid growth and adoption of online shopping have made it inevitable for every e-commerce business to have a reliable end-to-end shipping partner that can support its goal of providing customers with an exceptional post-purchase experience.

DHL eCommerce Solutions exists to offer dependable local and cross-border parcel delivery services that will help your business serve all its customers in every corner of the world. Streamlined processes and strategically located distribution centers ensure fast transit times and maximum tracking visibility.

• DHL Global Divisions

DHL also includes other divisions that provide logistics support to businesses in other parts of the world. These DHL Global Divisions offer tailored services, including road and rail freight in Europe through DHL Freight and fast mail and shipping service from Germany to 220 countries through Post & Paket Deutschland.

How To Track DHL Parcels

Tracking the status of your parcels is necessary for setting the right delivery expectation and maintaining peace of mind knowing that your package is on its way. Tracking DHL parcels is possible through the following methods.

• Via the DHL Official Website

The DHL tracking page allows you to track all your DHL parcels by typing in the tracking number and retrieving up-to-date information on their statuses. To track your parcel via DHL’s official website, follow these steps.

1. Visit the DHL website.

2. Enter the tracking number in the provided field, and click the red “Track” button.

2. You will be shown information on the whereabouts of your parcel, including estimated delivery time and updates on any exceptions encountered.

• Via TrackingMore

TrackingMore is a powerful shipment-tracking solution that allows people worldwide to track their DHL packages conveniently for free without signing up or downloading any app. To gain insights on your DHL parcel's whereabouts, follow these prompts;

1. Log onto the TrackingMore website and click the “Carriers” button at the top of the homepage.

2. Type in your DHL parcel tracking ID in the designated space. You can enter up to 50 tracking numbers separated by a line. 

3. Click on the orange “Track” button. TrackingMore will provide the latest information on your package’s journey and when to expect it.

TrackingMore is an excellent solution for tracking bulk DHL shipments alongside 1,100+ global couriers, including China Post, USPS, and FedEx. It also allows order-tracking workflow automation to improve communication with customers.

TrackingMore’s shipment notifications feature allows setting up custom email and SMS notifications to send branded updates to customers as their packages pass through each delivery checkpoint. This feature helps enhance customer communication, reduce post-purchase anxiety, and improve the after-sale experience.

Advantages of Using TrackingMore for DHL Shipments Tracking

Although DHL has a wide distribution network globally, the majority of distribution nodes are concentrated in major cities and towns. Last-mile tracking for shipments sent out to your customers in remote areas will be subcontracted to local couriers, limiting the timeliness of the information you get on your shipments via the DHL website.

TrackingMore has universal package tracking capabilities that ensure DHL parcels can be conveniently and continuously tracked no matter the carrier they are handed over to, so there is no communication breakdown between the sender and recipient.

TrackingMore’s tracking system is integrated with over 1100 global couriers, which guarantees that even with multiple handlers along the parcel’s journey, your team and customers can maintain high visibility into its status, helping to minimize customer anxiety and enhancing their peace of mind while they await their orders.

DHL Tracking Number

Each DHL package is assigned a unique ID, the tracking number. The tracking number helps track the parcel's whereabouts during the delivery process and events occurring to it. 

• What is a DHL Tracking Number?

A DHL tracking number is a multi-character code sent by DHL through the order confirmation email when a customer orders delivery online. It can also be sent directly to the recipient by the shipper sending a package through DHL.

• DHL tracking number formats and examples

The DHL tracking number you receive through your confirmation email will vary depending on the DHL service the merchant or shipper uses to send over your parcel. The tracking number formats are as follows.

FAQs on DHL Tracking Number

• What Can I Do If I Lost My DHL Tracking Number?

If you’ve misplaced or can’t recall your DHL tracking number, you can ask the merchant or shipper to resend it to enable tracking of your parcel. If this is not possible, you can also track the status of your shipment using the reference number if it was sent via DHL Express or DHL Freight.

• Why Is My DHL Tracking Number Not Recognized?

This error occurs when you’ve keyed in the wrong waybill number. Please check it and enter again or contact the shipper or merchant.

What Does Each DHL Tracking Status Mean?

When tracking your shipment on DHL, knowing what each status means will provide you with a better tracking experience. Here is a breakdown to help you.

TrackingMore DHL Tracking API

TrackingMore’s DHL tracking API is a reliable shipment tracking solution that allows you to provide your customers with a convenient way of monitoring their parcels’ journeys in real-time to help you manage their expectations.

TrackingMore's tracking API integrates with 1,100+ global couriers allowing you to have an end-to-end view of the entire shipment process.

Top brands, including DJI, Shein, Printify, and Amazon, trust TrackingMore’s API to help with the real-time tracking of customer shipments due to its reliable uptime of 99.9% and excellent data accuracy.

Integrating TrackingMore into your website is a simple process that does not require an extensive development team. You can have it up and running quickly and start tracking bulk DHL packages worldwide.

DHL Shipments Tracking FAQs

Below are some frequently asked questions about DHL shipment tracking to help you track your package.

• Why is my DHL parcel status not updating?

DHL parcel tracking events start updating once the package arrives at their facility. This process can take up to 48 hours.

• How long does DHL Express shipping take?

DHL Express shipping promises to deliver on the next possible business day, but several factors could affect this, including customs clearance, weather, and local holidays. 

• Why does it show that my parcel is not going to its intended destination?

Your parcel tracking information may show it is heading to the wrong destination because of a mix-up in the address details. In this case, contact DHL immediately. 

• How long does DHL International delivery take on average?

DHL International deliveries take 1-3 business days on average but will vary depending on various factors affecting transit times.

• At what time does DHL deliver packages? 

Regular DHL deliveries can be expected between 8 a.m. and 6 p.m. local time every Monday to Friday.

DHL Customer Service

In case you run into any issues with your DHL parcel tracking, you can contact customer support through the following channels; 

Our TrackingMore API streamlines the DHL shipment tracking process from a single dashboard. Enhance shipment visibility with our easy-to-integrate tracking API and give customers a smoother parcel tracking experience. To learn more about our solution and how it can help your business, contact our sales team to book a demo today.