• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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TrackingMore is a third party parcel tracking tool (also known as multi-carrier tracking tool) which supports online parcel tracking of worldwide 477 express and postal couriers. You can enter a tracking number, air waybill (AWB) number or reference number to track & trace a single international or domestic package, use CSV upload or restful shipment tracking API to track multiple packages.
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Couriers? Please. They don't even try to deliver my package
Two packages, two failed deliveries. The second time they didn't even try to deliver the package to my address, they just took it to a collection point miles away. Hopeless. If you want happy customers, don't use Couriers Please.
How could a smallish parcel be collected on 24.03.2020 and still not delivered by 28.03.2020. Even when asked on phone what was happening no explanation could be given.
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First time to use them won't again .
Took them 1day to get it from syd to bris. but apparently it takes 5 days to get a parcel that is 40 min away.
EST that is 9 full business days away. Did i mention that its only 3 hours away from my house?
This is awful
This is possibly the slowest postal service in australia, its been 300km away from me for 4 business days!
Another good delivery again.
Thanks for everything the courier did for me. My daughter loves her barbie doll very much.
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