• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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Simply enter tracking number to track GOGO Xpress international package right now, get origin/destinations tracking information in one place, it's simple and easy, just give it a try!
They don’t care if you wait 2 days
the worst! 1st rider never contacted me but tagged it as Consignee is Unavailable. 2nd rider made me wait the whole day and contacted me after 5PM, I was already asleep by then. FB chatbot is useless. They were so quick to ship the item back to the sender but took ages for it to reach me. The item was flagged as return to sender 08:34PM but they couldn’t reverse anything saying they already shipped it back when I contacted them at 10:00AM
Magsara na kayo
Apaka bait naman ng rider nyo kinuha na order ko sya pa ngbayad at pumirma..
Magsara na kayo
Kung pwede lang sana 0 star i-rate ko dito, ginawa ko na. Magsara nalang kaya kayo.
Click to review
Ang pangit ng serbisyo ng rider niyoo ayaw ideliver
Jusko. You're clearly lacking manpower. I have big parcels and it was delivered by someone on a motorbike like seriously. Parcels that big should be in a vehicle. Plus your riders are clearly overworked even delivering beyond the normal working hours. Worst Courier company ever.
You guys takes tooooo long to ship :(
Shoppee paid Order undelivered
paid order delivery until now di pa dinideliver nakalagay by May 13. sana COD ko na lang. Mukhang waka ng balak i deliver 7028-8233-ZLAY order ko.