LWE Tracking

+852 3421 1122 http://www.lwe.com.hk/ lwehk ★ ★ ☆ ☆ ☆

Try: 458160010013296

LWE Express

Frequently asked questions

Detail >

My package status is "Not Found"？
◆ Description
• "Not found" means there is no information for the tracking number.
◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has been shipped.
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system.
◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
My package has no update for long?
◆ Description
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days. Following elements may
cause no updates of your package.
◆ Possible reason
• It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs procedure and airline arrangement.
If the sender chooses some quite slow couriers like China Post, it may take time for its arrival and a little shipment information may be updated.
• Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport. Tracking information
will not be updated until the package arrives next points.
◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
My package status is "Exception"？
◆ Description
• "Exception" means your package might have been sent to the sender, damaged, lost or other exceptions.
◆ What to do?
• Reach out to your seller or shipper for further details.
My package status is "Expired"？
◆ Description
The status "Expired" means your package has no update info for one month or has not been delivered for two month.
◆ What to do?
• Request your courier or shipping company to check the status of your package.
Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping courier and service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take only a few days to reach the sender. However, if your package is shipping through postal mail, you may need to wait longer. Besides, there are some other factors such as customs processing efficiency and weather.

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LWE(Logistic Worldwide Express) tracking, trackingmore provide Logistic Worldwide Express tracking API, shipment batch tracking management and an option to receive automated notification.

LWE Official website: http://www.lwe.com.hk/

Contact Information:

Hong Kong

Unit 9, 3/F, Hong Leong Industrial Complex

4 Wang Kwong Road, Kowloon Bay

Kowloon, Hong Kong

tel: +852 3421 1122

Malaysia

Block A, Ground Floor, #GL-06, Kelana Square

Jalan SS7/26

Petaling Jaya, Selangor,

47301 Malaysia

tel: +603 7803 8830

China

12th, Lane 3, Xiasha

Fuwei, Fuyong Town, Baoan District

Shenzhen, 518103

tel: +86 755 2371 6515

Singapore

1 Changi North Street 1

Singapore 498789

tel: +65 6542 5850

Korea

ROOM 602, Bumhwa Building, 34 Namdaemun-Ro 1-Gil Jung-Gu

trackingmore provide real-time details of your Logistic Worldwide Express package,support multiple languages like English, French, Spanish, German and more.

1.Shipment Tracking Management:

a. Auto tracking and delivery notification:after logging in,you can set up the "Notification Settings",and the system will auto track your Logistic Worldwide Express waybills and notify customers when in transit, pick up, delivered or exceptions.

b. Compatible with ebay / aliexpress / magento: with your ebay,aliexpress,magento account bounding to trackingmore,our system will collect the data together , so you can check out the waybill information in one place.

2.muti-language support: support sixteen different languages,so it's convenient for users from different countries.

About Logistic Worldwide Express

Logistic Worldwide Express ia a logistics service provider in the Asia Pacific market, they have established networks in major cities within Asia Pacific region, such as Hong kong, China, korea, Singapore, Malaysia. In order to make shipping easy, LWE provides a wide range of fulfilment solutions including an integrated web shipping solution. This ensures the right services labels can be printed with ease.

Track More

In trackingmore.com, you can track more than 610+ couriers, such as

Express: UPS tracking, DHL tracking, FedEx tracking, TNT tracking

Post: USPS tracking, China Post Tracking, Hong Kong Post Tracking, etc.

Parcel Stolen

Adam

Parcel marked as delivered to a false name. No response to email or calls. I can only assume it was stolen. Terrible company and service

2021-10-19 09:19

Pls Fkout from Malaysia

SOHAI LWE

Damn stupid deliver service. Taken too long time hold parcel at hub, provided hotline but never pickup call. Customer Service replied email with that doesn't exist!!! DAMN FU.............................

2021-10-19 03:39

Never deliver item to customer

Michelle lee

Parcel at hub for over 1month. Call for uncountable time and never been pick up. Feel very dissapointed with this company. Im really having a very bad experience with this company. Till today still havent get my parcel and any respond from them.

2021-10-14 05:48

Click to review

Review

Tan Ku Ku

John Brewer

I know not why reputable outfits like FedEx would ever choose to engage these clowns as local agents - LWE are totally non-responsive to telephone and email queries about delivery failure. FedEx say my item was customs cleared on 24 June, I could have walked to the airport and brought it back myself.

2021-07-05 14:28

This guys are crap

WTF

Cannot call them, no response by email. I am about to rock up at their to get my parcel

2021-08-31 07:14

FU LWE

fucking LWE

does anyone really get parcel from this trash company, please reply waiting for a month now. no update...no news..just no...they dont deserve a star

2021-07-21 03:53

Not even worth a star

Speechless Customer

It has been almost 2 months since my parcel arrive in KL Hub. No news, no reply to my email, no nothing. Can we file a complaint to this company? Should have shut down business. Useless! I dont even understand why seller even subscribe to their service knowing how bad their reputation is.

2021-05-24 02:07

Show more reviews

LWE Tracking APP

Auto import and track LWE shipments from Shopify, Amazon, Magento, WooCommerce, Wish, eBay, AliExpress, shipstations shop
LWE Tracking API

Provide LWE tracking api for e-commerce developers to get real time LWE tracking info. Give customers access to track LWE parcels right at shopping cart and marketplace.
LWE Shipment Status Update Notification

Send customized email and sms notifications of LWE shipment status updates to reduce customers' queries when package is in "transit", "Out for delivery", "delivered" and so on.
Importing LWE Tracking Numbers

Bulk track LWE packages by uploading LWE Tracking numbers in CSV files

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