Palletways Tracking

https://www.palletwaysonline.com palletways ★ ☆ ☆ ☆ ☆

Try: 60012029744

Average transit time

1-7days

7-15days

>15days

My package status is "Not Found"？
◆ Description
• "Not found" means there is no information for the tracking number.
◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has been shipped.
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system.
◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
My package has no update for long?
◆ Description
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days. Following elements may
cause no updates of your package.
◆ Possible reason
• It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs procedure and airline arrangement.
If the sender chooses some quite slow couriers like China Post, it may take time for its arrival and a little shipment information may be updated.
• Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport. Tracking information
will not be updated until the package arrives next points.
◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
My package status is "Exception"？
◆ Description
• "Exception" means your package might have been sent to the sender, damaged, lost or other exceptions.
◆ What to do?
• Reach out to your seller or shipper for further details.
My package status is "Expired"？
◆ Description
The status "Expired" means your package has no update info for one month or has not been delivered for two month.
◆ What to do?
• Request your courier or shipping company to check the status of your package.
Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping courier and service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take only a few days to reach the sender. However, if your package is shipping through postal mail, you may need to wait longer. Besides, there are some other factors such as customs processing efficiency and weather.

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About Palletways

With over 400 depots strategically positioned across 20 countries, Palletways is Europe’s largest pallet delivery network. Growing pallet delivery network of Palletways now delivers up to 40,000 pallets every day with the help of over 400 partner network members.

Pallet Delivery Services

Palletways has 13 European hubs and over 400 local depots, providing pallet collection and delivery services to the UK and the rest of Europe through a pallet delivery network of over 350 members.

Domestic Delivery and Collection Services

Palletways UK is responsible for all UK collection and delivery services. Operating through 4 hubs and working with over 106 local network members, Palletways UK offers a full range of pallet delivery services throughout its catchment area.

International Delivery and Collection Services

Palletways Europe GmbH (PEG) is responsible for all international collection and delivery operations. Palletways works with 350+ local network members.

Here are three types of express services: Premium+, Premium, and Economy

Premium+

The fastest priority service, pallets are typically delivered within 48 hours. Only available on specific routes.

Premium

The express service, pallets are delivered fast to anywhere in Europe. Available on all routes.

Economy

The standard and best value service, pallets are typically delivered between 3 and 7 days. Available on all routes.

Palletways Contact Info:

Palletways (UK) Limited

Tel: +44 (0)845 1530 000

Fax: +44 (0)1543 418111

Fradley Distribution Park

Wood End Lane,

Fradley Park,

Lichfield

Staffordshire WS13 8NE

Lichfield - UK National Hub

Phone: +44 (0)1543 418000

Fax: +44 (0)1543 418111

Fradley Distribution Park

Wood End Lane, Fradley Park, Lichfield

Staffordshire WS13 8NE

United Kingdom

London - Southern Regional Hub

Phone: +44 (0)208 575 5588

Fax: +44 (0)208 575 2595

Bay 1 Unit A

Auriol Drive

Greenford

Middlesex

UB6 0TP

Edinburgh - Scottish Regional Hub

Phone: +44 (0)1506 460041

Fax: +44 (0)1506 465003

6 Macintosh Road

Kirkton Campus

Livingstone

EH54 7BW

Leeds - Northern Regional Hub

Phone: +44 (0)113 220 2800

Fax: +44 (0)113 220 2806

Howley Park Road East

Morley

Leeds

LS27 0BN

Antony

I wouldn't give any stars at all if it was an option. I missed the delivery as the tracking number I was given didn't work, even though the lady I spoke to at their head could find my delivery with it. I gave my mobile number, but the only contact I had was from the delivery driver when he was outside my property. What's the point of that? Palletways said that this was due to the delivery being done through eBay (it wasn't, the sender dealt directly with Palletways) and there not being enough money in it for them to give this service (they charged nearly £60 for this delivery). I was told there would be a redelivery charge, but they couldn't tell me how much it would be, or even give an indication of cost, as I wasn't the customer. I had to make a 60 mile round trip to collect the item from them. Absolutely awful service.

2021-10-04 09:42

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