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Palletways Tracking

Palletways Tracking

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About Palletways


With over 400 depots strategically positioned across 20 countries, Palletways is Europe’s largest pallet delivery network. Growing pallet delivery network of Palletways now delivers up to 40,000 pallets every day with the help of over 400 partner network members.


Pallet Delivery Services

Palletways has 13 European hubs and over 400 local depots, providing pallet collection and delivery services to the UK and the rest of Europe through a pallet delivery network of over 350 members.


Domestic Delivery and Collection Services

Palletways UK is responsible for all UK collection and delivery services. Operating through 4 hubs and working with over 106 local network members, Palletways UK offers a full range of pallet delivery services throughout its catchment area.


International Delivery and Collection Services

Palletways Europe GmbH (PEG) is responsible for all international collection and delivery operations. Palletways works with 350+ local network members.



Here are three types of express services: Premium+, Premium, and Economy



The fastest priority service, pallets are typically delivered within 48 hours. Only available on specific routes.



The express service, pallets are delivered fast to anywhere in Europe. Available on all routes.



The standard and best value service, pallets are typically delivered between 3 and 7 days. Available on all routes.



Palletways Contact Info:


Palletways (UK) Limited

Tel: +44 (0)845 1530 000

Fax: +44 (0)1543 418111

Fradley Distribution Park


Wood End Lane,

Fradley Park,


Staffordshire WS13 8NE



Lichfield - UK National Hub

Phone: +44 (0)1543 418000

Fax: +44 (0)1543 418111


Fradley Distribution Park

Wood End Lane, Fradley Park, Lichfield

Staffordshire WS13 8NE

United Kingdom



London - Southern Regional Hub

Phone: +44 (0)208 575 5588

Fax: +44 (0)208 575 2595


Bay 1 Unit A

Auriol Drive






Edinburgh - Scottish Regional Hub

Phone: +44 (0)1506 460041

Fax: +44 (0)1506 465003


6 Macintosh Road

Kirkton Campus


EH54 7BW




Leeds - Northern Regional Hub

Phone: +44 (0)113 220 2800

Fax: +44 (0)113 220 2806


Howley Park Road East



LS27 0BN


I wouldn't give any stars at all if it was an option. I missed the delivery as the tracking number I was given didn't work, even though the lady I spoke to at their head could find my delivery with it. I gave my mobile number, but the only contact I had was from the delivery driver when he was outside my property. What's the point of that? Palletways said that this was due to the delivery being done through eBay (it wasn't, the sender dealt directly with Palletways) and there not being enough money in it for them to give this service (they charged nearly £60 for this delivery). I was told there would be a redelivery charge, but they couldn't tell me how much it would be, or even give an indication of cost, as I wasn't the customer. I had to make a 60 mile round trip to collect the item from them. Absolutely awful service.

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