SF Express Tracking

About SF Express

SF Express (Group) Co., Ltd. is a multinational delivery and logistics service based in Shenzhen, Guangdong, China. It is the second-largest logistics service in China, with a huge fleet of 69 cargo aircraft. 

The company meets the shipping needs of both small and large B2B and B2C enterprises, both domestically and internationally. The growing demand for overseas and domestic shipping in the eCommerce industry has made SF Express one of China's most popular delivery services. Currently, it is in head-to-head competition with its competitors, such as China Post, Yanwen, 4PX, and others, and moving forward to achieve greater milestones.

SF Express Shipping Tracking 

SF Express offers the following shipping services.

• SF Instant delivery tracking 

SF Rush is the Instant delivery service provided by SF Express. This is an intra-city service that is delivered directly upon pickup without the use of transit. The service includes tracking features, cash on delivery (COD), upstairs delivery of large shipments, insurance coverage in case of lost, stolen, or damaged shipments, and other facilities.

Service coverage: 500+ locations in Mainland China

Delivery time: The delivery time depends on factors such as peak hours, weather, etc. However, the estimated delivery time is-

✔Distance within 3 km: 30 minutes

✔Distance within 5 km: 1 hour

• SF Express delivery tracking

SF Express’s Express services are the fastest shipment delivery options within  Mainland China and neighboring countries such as Macau and Taiwan, within half a day to the next day the soonest.

The express service has the following categories.

SF Half Day	This is the fastest express delivery service that delivers packages within the city. The service includes tracking features to maintain transparency.  Service coverage: 200+ cities in Mainland China. Delivery time: Half a day.
SF Same-Day Delivery	This service provides package pickup and delivery on the same day with full traceability.  Service coverage: Selected cities and locations in Mainland China. Delivery time: Same day
SF Speedy Express	This is a door-to-door express service that delivers packages on time with tracking features. Service coverage: 300+ cities in Mainland China, Macao, Hong Kong, and Taiwan.  Delivery time: Before 12:00 p.m. on the next day the soonest (in another city).
SF Standard Express	This is another door-to-door express service with full traceability that delivers packages at a competitive price and stable transit time. Service coverage: 300+ cities in Mainland China, Macao, Hong Kong, and Taiwan.  Delivery time: Before 12:00 p.m. on the next day the soonest (same province or economic circle).

• SF Freight service tracking

SF Freight services are shipping options for large B2B and B2C shipments. This service is ideal for delivering shipments weighing over 20 kg to over 500 kg within Mainland China, Hong Kong, and Macau.

The SF Express freight service has the following categories.

SF Road Freight Express	This service is designed to meet B2B and B2C delivery needs for shipping goods over 20kg. Value-added services include COD, Delivery upstairs, Packaging service, SPP, and so on.  Service coverage: 300+ cities in Mainland China, Macao, and Hong Kong.  Delivery time: Within 12.00 for intra-province and economic circles.
Large size LTL	This is a shipping service within Mainland China that delivers shipments of over 500 kg. The service includes tracking features, multiple modes of operation, standard pickup and delivery, transparent prices, and value-added services such as packaging, SPP, Return proof of delivery, etc.
FLT Direct Delivery	This is a customized delivery option for customers to meet their shipping needs based on their priorities. The delivery routes are decided based on customer demand. Hence, delivery time and price are customized depending on the shipping plan. Value-added services include packaging, SPP, Return proof of delivery, etc. Service coverage: Mainland China and Hong Kong.
City Delivery	This service is designed to meet the need for distribution supply chain and relocation solutions. It also has a service customization option. Value-added services include packaging, SPP, Return proof of delivery, etc.  Pricing standards: starting price with additional mileage fee, fixed price, and customized price.  Service coverage: Mainland China.  Delivery time: 24 hours for Intra-city on customer request.

• SF Express International tracking

SF Express provides a variety of services to meet a wide range of international shipping needs. 

The following are the International shipping service categories. 

SF Standard Express	This service provides urgent door-to-door international delivery.
SF Economy Express	This service delivers non-time-bound international shipments at a competitive price.
SFBuy	This is a shipment forwarding service for customers who shop online and require international delivery.
International Heavy Freight	This is a cost-effective service that meets the demands of transporting heavyweight packages to overseas countries.
SF Overseas Fulfillment/Warehouse	This service is an international warehousing logistics solution.
E-Commerce Express	This is an international logistics service that transports large B2C e-commerce shipments of medium to high value.
SF E-Parcel	This is another international logistics service that meets the needs of lightweight eCommerce shipping under 2 kg.

All these SF Express International shipping services include tracking features. You can track them on the SF Express website or you can go to the SF International website which zeroes in on international shipping and logistics. You can also track your SF International parcels by surfing the SF International tracking page on TrackingMore offering an all-in-one tracking service.

How Do I Track My SF Express Package?

SF Express packages can be tracked through the official website, mobile app as well as TrackingMore. The following is a detailed guide on how to track SF Express shipments.

• Via the Official website

Step 1: Go to the SF Express official website. Towards the bottom of the homepage, you will find the tracking tool. 

Step 2: Enter your waybill number in the tracking tool and click the ‘Track Now’ button. You can track up to 20 packages at once. However, a comma, space, or enter key should be used to separate the tracking numbers.

Step 3: Now, a long page will appear on the screen with the shipment details. Scroll down and click on the ‘Expand details’ option to view the route details.

• Mobile App

SF Express also has an app that makes package tracking hassle-free. Customers can use the app to track their packages using the tracking number. The SF Express tracking API is integrated into the app and provides shipment details, status, and historical records as part of the real-time tracking feature.

Note: The app is functional in selected countries.

• TrackingMore (powerful third-party platform)

TrackingMore, the #1 tracking API aggregator solution that lets you track your packages across 1559 global carriers including USPS, UPS, FedEx, and DHL. The vast carrier network allows you to track the statuses of shipments from multiple carriers on a centralized shipment dashboard.

But SF Express tracking via TrackingMore is only for registered users. If you haven’t signed up yet, sign up now to enjoy TrackingMore’s tracking service.

By signing up for a free trial account, you get access to many tools and features to improve your shipment tracking experience. From detailed tracking information to updates on delivery status, TrackingMore’s tracking service will keep you informed from start to finish of your shipments.

SF Express Tracking Number

SF Express assigns a unique identifier to each package or shipment that is shipped via SF Express. A tracking number allows customers to follow the progress of their shipments during delivery.

The SF Express tracking number (Waybill number) can be found on the shipping label. The sender also provides the tracking number through a confirmation email or text message.

SF Express Tracking Number Format and Examples

The SF Express tracking number is a series of 15 alphanumeric characters (a combination of letters and numbers). The tracking number starts with the letter "SF" and is followed by 13 numeric digits. For example, SF1541932890638, SF6043121733056.

What Does My SF Express Status Mean?

Tracking Status	Description
Parcel Collected	SF Express has collected the package or shipment.
In Transit: Shipment loaded at (location), prepare to send to (location)	The shipment has been loaded in a vehicle and is about to be sent to an SF Express facility or hub.
In Transit: Vehicle departed	The vehicle containing the shipment has departed for the destined SF Express facility or hub.
In Transit: The shipment has arrived at (origin location)	The shipment has reached the facility or hub.
Customs Clearing: Under customs clearance, please wait patiently	The shipment is going through customs examination (it could be in both the origin and destination countries).
In Transit: The shipment has arrived at [location, (cross border service station)]	The shipment has reached the cross-border facility or hub of the origin country that will hand over the shipment to the destination country.
In Transit: Shipment in transit at (destination location), please wait in patience	The shipment is at a facility or hub in the destination country.
To be delivered: Delivery may be delayed due to the traffic. Please wait in patience.	The shipment is on its way to the recipient, but delivery may take some time due to traffic.
To be delivered: Shipment in transit at (destination location), please wait in patience	The shipment is on its way to the recipient and is currently at the mentioned location.
Customer Sign-off: Delivered (Front Door)(Total number of pieces)	The shipment was successfully delivered, with the specified delivery location and number of packages noted.

Why should I choose to track using TrackingMore over SF Express?

SF Express has its own tracking API that allows customers to track the whereabouts of their packages at any time and from anywhere. Although SF Express can provide detailed tracking information, there may be some limitations that require the use of a powerful third-party tracking service such as TrackingMore.

TrackingMore is the preferred third-party tracking solution for leading brands around the world, including Shein, Bamako, and Kaufland. TrackingMore is connected to 1559 carriers worldwide. This wide network of carriers makes tracking seamless with TrackingMore, especially in the case of tracking packages shipped via a third-party Logistics Service Provider (LSP). 

Oftentimes, third-party LSPs may be required to switch courier services to deliver the packages to their destination. If the tracking APIs of the switched couriers are not connected with SF Express (when serving as a third-party LSP), the overall tracking details won’t be available in the SF Express tracking system. 

TrackingMore tracking API can be extremely useful in this situation. The vast network of carriers serves as multiple data sources. Moreover, it provides a smooth and convenient tracking experience for customers, including auto carrier detection, a friendly user interface, fast website performance, 24/7 support, and many other features.

SF Express Tracking API

The SF Express tracking API is designed to improve customer satisfaction by providing detailed shipment tracking information. Users can track up to 20 packages in a single search using the SF Express tracking API. However, the tracking API of TrackingMore is way more powerful and offers more benefits, including-

• Automatic tracking if integrated with TrackingMore API

• Compatibility with several eCommerce platforms such as eBay, AliExpress, etc.

• Support multiple programming languages, including Python, Java, PHP, Ruby, and Node.js

• 24/7 technical support

• 99.90% API uptime

• Military-grade level of security

Sign up for a free trial today to experience the incredible features of the TrackingMore Tracking API.

FAQs on SF Express Tracking

• Is SF Express legit?

Yes, SF Express is a legitimate Global delivery and logistics service provider. This second-largest China-based courier service provides both domestic and international express delivery services with an end-to-end tracking feature. Customers can track their packages from dispatch to delivery. As a result, customers can stay up to date on the status of their shipment and take the necessary measurements if an issue arises. 

• Does SF Express deliver on Saturday or Sunday?

The SF Express delivery service hours are different for every country. The usual delivery takes place between 8 a.m. and 10 p.m. (Chinese time, as SF is a Chinese delivery company). Customers can also contact SF Express customer service to make an appointment for door-to-door collection and delivery on Saturday or Sunday. 

• Who delivers SF Express packages in the USA?

Local couriers in the United States deliver SF Express packages within the United States. On that note, in 2017, SF Express formed a partnership with UPS (a local courier in the USA). So packages delivered from China to the USA via SF Express are distributed domestically by UPS.

• How do I track my SF Express package in the USA?

You can track your SF Express package in the USA via the SF Express official website or a third-party tracking website such as TrackingMore. All you need to do is enter your tracking number in the tracking tool and click the ‘Track’ button. 

In case tracking with TrackingMore, you don’t have to select the carrier, as it can automatically detect the carrier and provide the shipment tracking information.

How to Contact SF Express Customer Support

• You can contact SF Express via the online customer service chatbot available on the website.

• SF Express also provides customer service via WhatsApp at (852) 5232 3333.

• To speak to the customer support representatives, you can call their hotline number. However, different countries have different hotline numbers. 

The most commonly used Hotline numbers are provided below. For more details, check out here.

Country & Service Hours	Customer Service Hotline Number
	Local Hotline Number	International Hotline Number
Mainland China Mon to Sun: 08:00 - 21:00	95338	(+86) 755 9533883
Hong Kong Mon to Fri: 08:00 - 20:30 Sat, Sun, and Public Holidays: 08:00 - 20:00	2730 0273	(+852) 2730 0273
Macau Mon to Fri: 08:00 - 20:30 Sat, Sun, and Public Holidays: 08:00 - 20:00	2873 7373	(+853) 2873 7373
USA Mon to Fri: 06:00 - 17:00 (PST) Sat: 08:00 - 12:00	001 855 901 1133	(+1) 855 901 1133
Singapore Mon to Fri: 08:00 - 19:00 Sat: 08:00 - 15:00	1800 311 1111	(+65) 6603 0630
Australia Mon to Fri: 09:00 - 17:00	1300 148 168	(+61) 37 025 9996