• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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You will receive email notificaiton when delivery status updated.
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/ Transit(0) Out for Delivery(0)
/ Delivered(0) Expired (0)/Failed Attempt(0)/Exception (0)
SprintPack tracking, trackingmore provide real time SprintPack waybill tracking and SprintPack tracking API.
SprintPack provides a unique range of domestic and international delivery and pickup point solutions for eCommerce parcels, eCommerce return shipping solutions, eCommerce fulfilment and webservices.
With a combined experience of over 50 years within the industry, the required infrastructure and state of the art web-based technology tools, the SprintPack team will assist you with all your eCommerce needs, domestically and cross-border.
SprintPack operates worldwide with distribution centers in Belgium for the European market and Beijing for the Chinese market.
Waited over five minutes and no te response on tracking...
It’s saying they can’t find my tracking number ..... it’s been with them for over a week.... how can u get hold of this company???
Click to review
Very poor service and no information
States deliver 24 hours on 25th May still haven’t received it!
Not A Service
Cannot name yourself as a service if you do not even provide one i.e providing tracking information. stupidly poor company.
No info about trck
Tracking not working on this page
My package was arrived the exact day this courier promised. This is great and hope your guys continue to provide so wonderful service.