• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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YingNuo Supply Chain is an innovative logistics company, which has encountered difficulties and obstacles in professional and fair cross-border e-commerce logistics. It has always focused on reducing logistics costs, optimizing speed, improving sales and improving buyer experience for its customers. Solutions and quality and efficient services, the main business includes three categories: international parcel projects, international express projects, international green lines. YingNuo Supply Chain has a group of professional logistics elites to solve various logistics problems for cross-border e-commerce sellers and provide affordable prices, fastest speed, and professional first-class services to meet the diverse needs of sellers.
Im waiting for my order 39 days already. This is not ok, if to Latvia purchase should arrive after 22 business days.
my under is under custom inspection. What does that mean
Very poor services.
I have not gotten order, Tracking sucks and do not like that they send you to have your questions answered and want you to pay $1.00.
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ITEM NOT RECEIVED PATPAT
I did not received my item, it was posted on their tracking page that my item was delivered. But i didn't received my package! It's frustrating because that's a birthday gift and paid a huge amount! Worst courier!
I am very upset that my order from Patpat has not arrived. My order has been in transit for 15 days. Some of the items will be of no use because it was a Valentine outfit. But Patpat immediately took the payment out of my account. They should let people know items are shipped from China. And this courier does not accurately update the delivery status. Would not recommend this site.
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YingNuo Supply Chain Shipment Status Update Notification
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