Track Your Order

Track Your Order

Please enter your tracking number and click the "Track" button to check the latest status of your parcel.

You will get the following information:

• Current Status: The current location and processing status of the parcel.
• Transportation Details: View the detailed transportation path of the parcel and learn more about each logistics node.
• History: Check all the history of the package from shipment to current status.

For Business

Effective order tracking is crucial for maintaining customer satisfaction and operational efficiency. It allows businesses to monitor shipments in real-time, ensuring timely deliveries and providing customers with up-to-date information.

1. CSV File Import:

• Log in to the Shipment Dashboard in the business user backend.
• Click the CSV Import button and upload the CSV file containing the order numbers and carrier codes.
• Once the upload is complete, you can export the CSV file, selecting the fields you want to view.

2. API Interface:

• Visit our API Documentation Page for API usage instructions and sample code.
• Integrate the API interface into your system according to the instructions in the documentation.
• Perform mass order tracking through the API and get real-time logistics information.

What is a Tracking Number?

A tracking number is a unique identifier assigned to a package when it is shipped. This number is used to monitor the shipment's progress from the moment it leaves the warehouse until it arrives at its destination. Each tracking number is specific to the courier handling the shipment, ensuring precise and reliable tracking information.

How To Find Tracking Number

Your tracking number can typically be found in the shipping confirmation email sent to you after your order has been processed. It may also be available in your account on the retailer’s website under your order history or in any correspondence from the seller regarding your shipment.

What Does a Tracking Number Look Like?

• Format: Tracking numbers vary in format depending on the courier. They can be purely numeric, alphanumeric, or include special characters.
• Examples:
• UPS: 1Z999AA10123456784
• FedEx: 123456789012
• USPS: 9400 1000 0000 0000 0000 00
• DHL: JVGL123456789012345

How To Track a Package Without a Tracking Number

Tracking a package without a tracking number can seem challenging, but many courier services offer solutions to help you monitor your shipments. Here are a few methods to consider:

1. Use Courier-Specific Services:

Many courier companies offer specialized services that allow you to track packages without needing a tracking number.

• UPS My Choice: UPS My Choice is a convenient service that lets you manage and track your packages without a tracking number. By signing up for UPS My Choice, you can:
• View all incoming and outgoing shipments associated with your address.
• Receive delivery alerts and updates via email or SMS.
• Reschedule deliveries or reroute packages to a different address.
• Get a delivery planner to see all your packages in one place.
• USPS Informed Delivery: USPS Informed Delivery is another excellent service that provides visibility into your incoming mail and packages. With this service, you can:
• Receive daily emails showing images of the exterior of letter-sized mailpieces.
• Track and manage packages without needing a tracking number.
• Access a dashboard with details about your mail and packages.
• Schedule redelivery or provide delivery instructions.

2. Contact the Sender:

If you don’t have a tracking number, contact the sender or the retailer from whom you made the purchase. They often have access to the tracking information and can provide updates on your shipment status.

3. Use Alternative Identifiers:

Some courier companies allow you to track packages using alternative identifiers, such as:

• Order Number: Enter the order number from your purchase confirmation email on the courier’s tracking page.
• Reference Number: Some shipments can be tracked using a reference number provided by the sender.

4. Visit Your Local Post Office or Courier Office:

If you’re expecting a package and haven’t received a tracking number, visit your local post office or courier office. Provide them with your address and any relevant details, and they may be able to help you locate your package.

Common Tracking Statuses

Understand the different tracking statuses and what they mean for your shipment's journey.

FAQs

• What should I do if my tracking number isn’t working?

Ensure you’ve entered the correct tracking number. If the problem persists, please verify the number with the sender or the retailer. You can also try contacting the courier directly for assistance. If you still encounter issues, feel free to reach out to our 24/7 support team for guidance.

• Why is my package delayed? 

Delays can occur due to various reasons such as weather conditions, customs processing, or logistical issues. We recommend checking your tracking status regularly for updates. For more detailed information, please contact the courier or the sender directly.

• Can I track multiple orders at once?

Yes, you can track multiple orders at once by entering or pasting the tracking numbers in a batch. Simply use a comma or space to separate each tracking number. Our tracking system will automatically recognize the corresponding carriers and statuses, making it convenient and fast. Business users can also perform batch order tracking using CSV file import or through our API interface.

• Does TrackingMore offer API access?

Yes, TrackingMore offers robust API access. Our API integrates seamlessly with 1282 global carriers, enabling automated tracking and real-time updates within your existing systems.

• What kind of shipping alerts does TrackingMore provide?

TrackingMore offers custom alerts and notifications to enhance customer satisfaction. Businesses can send shipping notifications directly to customers via email or SMS and use webhooks to notify their internal systems of shipment updates.

• What other services does the TrackingMore order tracking solution provide?

TrackingMore offers a comprehensive Dashboard to easily manage and monitor your orders, Branded Tracking Pages to enhance customer experience, and Advanced Analytics for detailed shipment insights.