• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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You will receive email notificaiton when delivery status updated.
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/ Transit(0) Out for Delivery(0)
/ Delivered(0) Expired (0)/Failed Attempt(0)/Exception (0)
3 miesiące paczka idzie i dalej jej nie ma. Ani pieniędzy ani paczki
I never received my order this company is spam always says deliver but is never deliver is a shame how this company does to us the way and the process is the same to all and still in function selling and making fraud
I never received my order since 11 /24/20 this company is spam always says deliver but is never deliver, is a shame how this company does to us, the way and the process is the same to all and still in function selling and making fraud why ?
Auto import and track VOVA Logistics shipments from Shopify, Amazon, Magento, WooCommerce, Wish, eBay, AliExpress, shipstations shop
VOVA Logistics Tracking API
Provide VOVA Logistics tracking api for e-commerce developers to get real time VOVA Logistics tracking info. Give customers access to track VOVA Logistics parcels right at shopping cart and marketplace.
VOVA Logistics Shipment Status Update Notification
Send customized email and sms notifications of VOVA Logistics shipment status updates to reduce customers' queries when package is in "transit", "Out
for delivery", "delivered" and so on.
Importing VOVA Logistics Tracking Numbers
Bulk track VOVA Logistics packages by uploading VOVA Logistics Tracking numbers in CSV files