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How Can I Track My ECMS Express Package?

Tracking your ECMS parcel is easier than you can ever imagine. All you need is the package tracking number and a computer or smartphone with an active internet connection.

There are two ways in which you can track your ECMS Express package – through the official ECMS website or via a reputable third-party tracking platform like TrackingMore.

Here is a step-by-step guide to how you can track your ECMS Express package using these two approaches.

1. Through the ECMS Express Website

• Open your device browser and visit the official ECMS Express website.

• Tap the Track a Package button and enter your package tracking number.

• Confirm the tracking number and click Track Package to initiate the tracking process.

The website will redirect you to the tracking results page showing the real-time status of your package, as shown below.

2. Through TrackingMore

• Open your browser and go to the official TrackingMore website.

• Click the “Carriers” tab and scroll to the “Carriers List” section.

• Enter ECMS Express on the search bar and click the carrier. Also, you can go directly to this ECMS Express tracking page to save time.

• Enter your package tracking number and click Track to proceed. Note that you can track multiple (up to 50) ECMS Express tracking numbers at once with TrackingMore.

You will be redirected to the tracking results page, which shows the real-time status status of your package, including its shipping history, as shown below.

TrackingMore is an all-in-one third-party tracking platform that offers advanced parcel tracking features, such as real-time shipment notifications and auto-tracking. These features provide you with real-time shipment visibility, enabling you to stay in control of all your packages.

One of its standout features is that it supports an all-in-one tracking service for over 1,100 logistics service providers globally, including FedEx, UPS, and DHL Express. This makes it an ideal shipment tracking platform for sellers and customers who deal with multiple LSPs.

TrackingMore offers one of the best shipment-tracking application programming interfaces (APIs). This shipment tracking API can be integrated into any system, helping sellers gain a 360-degree view of all their packages’ statuses. Also, it delivers a seamless order-tracking experience to customers.

What’s more, TrackingMore supports up to 15 languages, including English, German, and Spanish, which means users in different locations can use the platform despite their language differences.

ECMS Express Tracking Number

Most logistics service providers assign a unique tracking number to every package. In this case, this tracking number allows the carrier, sender, and recipient to track the parcel’s progress.

ECMS Express uses a 16-digit code as the tracking number that consists of numbers and letters. Here are some examples and formats of ECMS Express tracking numbers.

- 7 letters + 9 numbers: APECHUS203447947

- 5 letters + 11 numbers: ESNRT53001215656

When you place an order with ECMS Express, the tracking number is provided in your booking confirmation, whether through email or the app. This number is also displayed on your order's label. If you cannot find your package tracking number, contact the ECMS Express customer service team for help.

What Does My ECMS Express Status Mean?

Here is a table showing what every ECMS Express shipment status means.

Shipment Status	Meaning
Shipment created	This status means that your package details have been created by the carrier.
Pickup	Your parcel has been picked up and sent to an ECMS express facility.
ECMS warehouse (US)	Your package has arrived at the ECMS warehouse.
Shipment departed from the carrier facility.	This status means that your package is being transported by ECMS (for overseas shipment)
Parcel pending release	The package is being reviewed by local customs.
Package has arrived at the local ECMS warehouse.	This status means your package has been cleared by customs and shipped to the local ECMS warehouse.
Shipment is out for delivery	The last-mile courier has shipped the package to the final destination.
Delivered	The package has arrived at the destination address and is ready for pickup.

About ECMS Express

Established in 2013, ECMS Express is an international logistics service provider that offers parcel delivery services to customers of all sizes. This company operates in various countries, including the United States (US), Japan, China, South Korea, and the Netherlands.

ECMS Express leverages its mature experience in global logistics services and competitive market rates to provide a comprehensive cross-border logistics solution. Also, the company has invested in an in-house proprietary intelligent logistics system and multiple integrated customs systems to offer customer-centric delivery solutions.

The primary goal of ECMS Express is to help global customers ease cross-border package transportation. Its investment in innovative technologies enables it to provide stable, end-to-end package delivery solutions, from parcel pickup to shipment to the final destination.

How to Contact ECMS Express Customer Service?

With operations in 13 countries, ECMS Express boasts a supportive customer service team to help you with any queries or issues, regardless of the location.

Country	Contact Information	Service Time
United States	Phone - Local: (626) 956 5388 Intl: (+1) 626 956 5388 Email - cs.us@ecmsglobal.com	Mon to Fri: 09:00 - 18:00 Sat, Sun, and Holiday: Off
Mainland China	Phone - local: 400 086 1756 Intl: (+86) 400 086 1756 Email - service@ecmsglobal.com	Mon to Fri: 08:30 - 17:30 Sat, Sun, and Holiday: Off
Hong Kong China	Phone - local: 5801 0000 Intl: (+852) 5801 0000 Email - cs.hk@ecmsglobal.com	Mon to Fri: 09:00 - 18:00 Sat: 09:00 – 13:00 Sun and Holiday: Off
Taiwan China	Phone - Local: (03) 3527 3430 Intl: (+81) 3 3527 3430 Email - cs.tw@ecmsglobal.com	Mon to Fri: 09:00 - 18:00 Sat: 09:00 – 13:00 Sun and Holiday: Off
Singapore	Phone - local: 3138 1638 Intl: (+65) 3138 1638 Email - cs.sg@ecmsglobal.com	Mon to Fri: 09:00 - 18:00 Sat: 09:00 – 13:00 Sun and Holiday: Off
Malaysia	Phone - Local: (03) 8602 9298 Intl: (+60) 3 8602 9298 Email - cs.my@ecmsglobal.com	Mon to Fri: 09:00 - 18:00 Sat: 09:00 – 13:00 Sun and Holiday: Off
Philippines	Phone - Local: (02) 8271 2166 Intl: (+63) 2 8271 2166 Email - cs.ph@ecmsglobal.com	Mon to Fri: 09:00 - 18:00 Sat: 09:00 – 13:00 Sun and Holiday: Off
Thailand	Phone - local: 06 0003 5109 Intl: (+66) 6 0003 5109 Email - cs.th@ecmsglobal.com	Mon to Fri: 08:00 - 17:00 Sat: 08:00 – 12:00 Sun and Holiday: Off
Indonesia	Phone - local: 021 2922 3066 Intl: (+62) 21 2922 3066 Email - cs.id@ecmsglobal.com	Mon to Fri: 08:00 - 17:00 Sat: 08:00 – 12:00 Sun and Holiday: Off
South Korea	Phone - Local: (02) 1800 8629 Intl: (+82) 2 1800 8629 Email - cs.kr@ecmsglobal.com	Mon to Fri: 09:00 - 18:00 Sat, Sun, and Holiday: Off
Japan	Phone - Local: (02) 7703 1290 Intl: (+886) 2 7703 1290 Email - cs.jp@ecmsglobal.com	Mon to Fri: 09:00 - 18:00 Sat, Sun, and Holiday: Off
Netherlands	Phone - local: 020895 0099 Intl: (+31) 20895 0099 Email - cs.eu@ecmsglobal.com	Mon to Fri: 09:00 - 17:30 Sat, Sun, and Holiday: Off
Australia	Phone - Local: (02) 8317 6262 Intl: (+61) 2 8317 6262 Email - cs.au@ecmsglobal.com	Mon to Fri: 11:00 - 20:30 Sat: 11:00 – 15:00 Sun and Holiday: Off