DO NOT USE THIS COMPANY!!!! I paid for an and 24 hours after the order was placed the package still has not been collected. They claimed they tried to collect and I was not in. THIS IS A BLATANT LIE. If they really had attempted collection why did they not call me on the mobile number provided. The truth is they simply could not be bothered to attend. This is now day 2 waiting for collection and nothing! Express service - what an absolute joke. This company should be avoided at all costs unless you want to spend hours being fobbed off. It is impossible to get hold of Packlink or get any updates. It would be quicker and easier to deliver the package myself!