[CanparCSAgent] One moment please while we check for an available agent Dear customer thank you for visiting! Please note this conversation will end if left inactive for 5 min during a live conversation with a representative. 3:03:36 PM Jon Please explain why my package - Tracking #D0000000559001 has not moved from Burnaby in over a month 3:04:24 PM Hello? 3:06:34 PM Is this a fake chat window? 3:09:13 PM The connection to the server has been lost. We are trying to reconnect for you... 3:12:43 PM The connection to the server has been restored. 3:12:54 PM The connection to the server has been restored. 3:14:22 PM Jon Are you scamming people? 3:16:01 PM I see from the reviews at https://www.trackingmore.com/review-canpar/en.html that you are a bunch of scammers 3:17:00 PM Your connection appears to be slowing down. You may not receive messages from the agent at the time the agent sends them. If the problem persists you may want to check if you are running any other software that is using your internet connection. 3:17:37 PM The connection to the server has been lost. We are trying to reconnect for you...