## Delivering Enterprise IT Solutions That Power the Future of Business
[Denali Advanced Integration](https://www.denaliai.com/about-denali/ "Denali Advanced Integration") has, for over three decades, dedicated itself to ensuring businesses are digitally empowered to reach their full potential.

Denali combines its expert execution and customer-first approach to ensure each client business they integrate information and operation technology solutions on behalf can accelerate its growth to profitability and provide employees and customers with an exceptional experience.

Denali has been family-owned since its launch in 1992. From its roots as a local IT solutions integrator, the company has prioritized the people who work there and for the client business that they serve.

The business partners with some renowned companies that have entrusted Denali to help execute their IT solutions. Some partners include Samsung, Cisco, Apple, AWS, Zebra, Universal Robotics, and Dell.

Denali employs more than 850 talented employees to offer its 275+ technical services. With over 30 global integration and support facilities, this IT solutions provider can reach businesses in more than 200 countries. Some of the enterprise IT solutions offered by Denali include the following.

- Digital services
- Workplace solutions
- Cloud and data center
- IT services
- Industrial automation
- Enterprise applications and data
- Security and cybersecurity
- Networking

![](https://blog.trackingmore.com/wp-content/uploads/2023/09/denali-order-tracking-solution-by-trackingmore1.png)

Offering each of these services at a consistent level that aligns with the brand's values is a challenge that Denali encountered. Denali realized the need for a powerful tracking solution to help the business address some of the issues it was experiencing in delivering IT solutions.

> “While we are adept at integrating solutions for businesses, we needed a tracking solution that would empower our business and address the problems we had without demanding too much of our in-house development team,” said Justin Long, Vice President of Denali.

## The Search For An Advanced Tracking Solution
When Denali began its search for a tracking solution to integrate into its operations, the decision was guided by an in-house audit that revealed several problems. While Denali made all efforts to serve its retail and logistics clients, its team proactively realized that Denali's clients in these two industries were straining their resources. They needed an effective tracking system to further streamline operations.

The search for a tracking solution began after the Denali team drafted a wishlist of the features they were looking for in the tracking API in response to the challenges faced by the company. Some of these included the following.
### Quick Integration Across Different Business Platforms
For Denali, a tracking solution that would easily integrate into its systems and communicate with the clients was essential. Hence, the company wanted the tracking API they would implement to integrate quickly across multiple business systems and be compatible with various programming languages.
### Plug-and-Play Tracking Solution
Another specific feature that the Denali team was looking for in a tracking solution was one that did not demand much from their in-house development team. Denali wanted the implementation of the tracking API to be as smooth as possible to ensure minimal disruptions to other company operations.
### Data-Driven Tracking API
Denali wanted to serve its clients in the retail industry better. To do this, Denali needed a tracking solution that provided as many data insights as possible to be extra helpful to the retail clients and help them transform their inventory control practices.

![](https://blog.trackingmore.com/wp-content/uploads/2023/09/denali-order-tracking-solution-by-trackingmore2.png)

The Denali team eventually settled on [TrackingMore](https://www.trackingmore.com/ "TrackingMore") and has been using it ever since because multi-programming language support, plug-and-play design, and data-first approach to transmitting tracking information ticked all the boxes.

> “TrackingMore matched all the requirements we were looking for. We proceeded to implement the solution seamlessly and have noted many positives to date," explained Justin Long, Vice President of Denali.

## Growing Efficient With TrackingMore
Denali noted a stark transformation after implementing the TrackingMore tracking API. Some of these changes and their resultant effect are discussed below.
### 9% Reduction In Operational Costs
A tracking solution that was quick to integrate was one of the main features Denali was looking for while shopping around for a tracking API. [TrackingMore's API](https://www.trackingmore.com/tracking-api "TrackingMore's API") is built to integrate fast with different business platforms.

Post-integration, Denali found the TrackingMore API freed up extensive development team man-hours. This enabled the Denali team to utilize backend engineers to perfect and automate their services, effectively helping Denali reduce operational costs by nearly 9%.
### 17% Increase In Retail Industry Clients
Inventory control is everything in the retail industry, and at its heart is data. With the implementation of TrackingMore, Denali could offer more actionable data to retail clients. The clients could now control their inventory better, plan and anticipate any changes, and ensure goods are available to their customers when they need them.

Denali saw a 17% increase in the number of retail industry clients who also wanted to benefit from better inventory control.
### 15% Decrease In Average Project Workflow Time
TrackingMore's tracking API solution has data analytics and reporting features that help the Denali team learn more about the efficiency of its operations. By leveraging this data, Denali was able to decrease the average project workflow times in the company by 15%. This significant reduction was also aided by the API's 99.9% uptime, which ensured data reporting was efficient, smooth, and accurate.

![](https://blog.trackingmore.com/wp-content/uploads/2023/09/denali-order-tracking-solution-by-trackingmore3.png)

### Customer Retention Rate Grew To 79%
As Denali implemented TrackingMore's shipment tracking solution for its retail and logistics clients, its services ultimately resulted in satisfied customers.

Customer satisfaction rates were practically reflected when Denali noted an increase in its customer retention rate. What was previously a 60% likelihood that clients would stay on board now jumped to 79%. Denali also saw marked improvement in revenue generation due to this increase in customer retention rate.

Denali Uses TrackingMore to Reduce Average Project Workflow Time by 15%

79%

9%

Company Info

Results

79%

9%

Transform Your
Shipment Tracking Today

Denali Uses TrackingMore to Reduce Average Project Workflow Time by 15%

79%

9%

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Company Info

Results

79%

9%

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Transform Your Shipment Tracking Today

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Shipment Tracking Today