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Can I get an exact delivery date?
Can you change the delivery address?
Where is my package?
I'd like to suggest a new courier.
I'd like to suggest a feature.
I'd like to report a bug.
I have a billing question.
We can't provide the estimated time of arrival, but you can always try our
Shipping Time Calculator
. Shipping time depends on couriers and services you use. Some commercial couriers (DHL/FedEx) are very fast, usually take only a few days. While shipping through postal mail, you may need to wait longer. Please
to view the COURIER'S official website for any shipping or delivery related problems.
If the address is wrong, please contact the courier directly. We are a third-party tracking platform, so we can't help you change the delivery address.
Please kindly note the international shipping takes time, for registered mail it usually takes about 2-4 weeks and 1-3 weeks by EMS. It may don't have any updates on the internet, but actually your package is still on the move, just be patient and track your package a few days later.
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