they just hang an empty paper once on the door the first time "I was here" no info when or where the package is. The second time I saw on the internet that Hermes tried to deliver. 5 persons were at home and also no paper anymore on the door. Maybe they just passt the house but didn't try to go to the door. Let's see what they do the third time. Amazon said they can't do anything. We have to wait and see.