I love that i’ll always receive my parcel fast. But I’m really not satisfied with the service. My home is flat house which is on second floor, so everytime my parcel arrived, the delivery man always ask me to go down take the parcel. Their reason is because they cannot leave the lorry because lorry cannot lock? Is that logic?! Sometimes my old parents need to go down to take the parcel because I’m not home. I’m working. So poor my parents since they sometimes have joint pain to go up and down. This happen to me or my parents few times already. So I really really hope your staff can deliver in front of house. Please don’t give stupid reason. I pay higher for to use your services so please do your job properly. Don’t “makan gaji buta” by just doing it half way. Thank you.