The service at FedEx is in a downward spiral. Since mid December 2020 the service has continued to erode. We shipped a package for Overnight AM on the 23rd of December and it as finally delivered on January 3rd, 2021. About half of the packages coming to us have been late. We are considered "Rural" so have to pay for AM service to guarantee overnight service. We have now been waiting 5 days for one of those packages.